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February 2024 by Laura Alfaro
Great customer service ?
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February 2024 by Michael Seaton
Always great service and people.
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December 2023 by Michael Sweet
All phones just cost thousands at this point.The service was fine, it's just always a bummer that when i go into a Verizon store, I leave paying more and more each time.I havn't replaced my phone for almost 4-5 years, but here was my breakdown for my new upgrade.$437 on a down payment with an additional $13 per month for the next 48 months. And even as i paid for all of this, my month to month bill had to be upgraded from $70/month - $75/month on a family plan.Just wild that is all costs so much these days, and I guess we just have to get use to this.
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December 2023 by Ms Garcia
Today is December 10, 2023. I went to the Verizon store at 1:00pm here and Manhattan Beach on aviation Boulevard. The gentleman that helped us my mother and I was wonderful nice very sweet very kind. Most definitely had an amazing smile and helped my mom out he went up and beyond 110% and beyond that HIGHLY RECOMMEND if I can give him more than five stars, he would get a billion ?????
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December 2023 by marilyn day
Antonio was super helpful. Getting a phone takes too long, should not be an hours long process.
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December 2023 by Clyde Kuwahara
Very pleased with Antonio’s knowledge, efficiency and friendliness.The store is well-organized and clean.I used to go to the store on Rosecrans but will come to this one from now on.
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December 2023 by Reginald Holmes
Cell phone providers are becoming such predators with expertise in “Bait & Switch” practices. If I get a $1,000 credit on a $1,010 new iphone 15, then why am I paying $450 in initiation or whatever fees? And who authorized Verizon to mandate a 36 month customer service agreement? 24 months was bad enough! Let’s not even talk about the $20 month phone insurance program. Arrrggghhh! If not for the friendly, knowledgeable, and professional Verizon rep, I might have rated my experience just 2 of 5 stars .
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December 2023 by Donna Maryanski
Antonio was knowledgeable, thorough and patient. He took care of all of my needs and for the best price for my needs
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November 2023 by Mauricio Arambula
The poorest customer service. It took more than a month from this store and Verizon to sell and connect an IPhone 15… just excuses, no solutions. Now they are threatening me to charge me more if I do not clean info on phone. Many hours spent speaking to 4 different employees, Henry manager and another corporate manager Andrea who promise to call and fix system errors. However , they were not able to fix internal errors. Poor customer service, no follow ups, lack of credibility…
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November 2023 by Mena Moawad
Fady was an amazing sales rep! Very easy and understanding. Definitely coming back to him
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October 2023 by Marla Liebling
Fady was very patient with me and a huge help. I really enjoyed working with him.
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September 2023 by Brenda Carranza
Juri was such a great help! Couldn’t have had a better experience and a smooth transition!
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September 2023 by Marilyn Tarpy
I switched from AT&T. Antonio was very helpful and made my transition go smoothly
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September 2023 by MOSTAFA
Worst store and worst company, misleading the customers, they will not admit, they will not try to fix it, just deal with it, really if I could to make everyone avoid this store and this carrier I will not hesitate!
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August 2023 by Jonathan Heit
This store is so horribly bad and im not bias.. i never leave bad reviews.. First I was sold a phone based off of false terms and i wasted 10 hours of my life back in the store and on the phone with corporate to try and fix the lie that was sold to me.. Every time i would go into the store, they would tell me what i want to hear and then completely lie about what they would do.. i would not trust a word they say in there.. They get paid to mislead customers…Also. They tell me to email them below and guess what…. After 2 emails, 2 weeks later, they still have not written back.. Its actually borderline unbelievable…
