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June 2023 by Wendy D.
Staff is friendly and their cotton is super soft. They have good sales and some really cute shoe options. Their quality is not always the best, their seams fall apart rather quickly but if you get a good sale deal it's worth it.
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August 2022 by Nahia H.
Love the upscale casual style of Splendid! Always find something to purchase...from dresses, jumpsuits, to sweatshirts! Once in awhile they have tremendous sales too...40% off 4 or more items and that includes sale items!
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May 2021 by Angela Montejo
I totally recommend you to shop here. Splendid has the best clothes. Or you can shop online at splendid. Just remember to always leave a good review if you purchased clothes here and loved them.
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January 2020 by Alicia M.
So let me start by saying that I changed my name a bit for my review because I did not want the girls to know it was me who wrote it.. I came in last week and it was such an amazing experience. Finally asked the girl I usually shop withs name. Her name is Megan and she is a GOD SEND. The sweetest girl who knows her stuff. I have a pretty curvy body and she knew exactly what would accentuate it without compromising my style and taste. She pushes me out of my comfort zone and has me try on things I would not normally try on and guess what! I love them every single time! There was another girl, tall with brown hair who I think is Emily? Emma? I'll ask next time but she is so sweet too. Thankfully, the girl I originally wrote about was not in that day but let me get back to my point in this review.. I found the girl who I want to keep shopping with over and over again!
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October 2019 by J P.
My complaint is with Splendid corporate. They don't have a phone number, no one is at customer service, they don't answer the form you can send in with an inquiry. They are rated F (the worst rating) on the Better Business Bureau site. Good luck if you have a problem, want to do a return or get a refund for defective merchandise. You'll need it - well, really a miracle as you'll never reach anyone to help.
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August 2019 by Julisa C.
The people is so nice and the sale amazing! They have beautiful and soft comfort clothing l really love this store :)
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August 2019 by Don A.
This is hands-down the best boutique in Manhattan Beach. You get excellent customer service. I went in and was helped by the manager, Martha and one of the sales ladies Daisy. I had very positive experience. And purchased the cutest outfits. I will definitely be back to the store
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February 2019 by Carla P.
Shopping in this boutique was truly a pleasant experience. Bianca, the store manager knew exactly what i wanted and picked styles that fit my body type. Fell in love with a cardigan and they didn't have my size. She checked other locations and found it, ordered it to be shipped directly to my home! Love the clean and organization of the store. So many styles I fell in love with! Thank you to such an amazing and friendly staff!!!
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October 2018 by Jake C.
This place is absolutely a downfall, they hire under age without checking with corporate and don't know how to run a business correctly, then they have to terminate their employees unexpectedly because they did THEIR job wrong. Steph the "manager" always has an attitude and no experience in training her employees correctly, probably why this place is always empty and failing on making sales. I wouldn't recommend going here for you're needs, because the staff has no idea what they're doing. I WOULD recommend going next door to Turks though, they care about the customers and about running their business correctly. Splendid isn't all that splendid after all.
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September 2018 by Lindsay S.
This Splendid location went above and beyond to create an excellent shopping experience today. Celine was extremely accommodating, finding sizes and colors in the back room and even pulled out some new arrivals to show me before they've made it to the floor. I think the best part of the experience was her quick willingness to honor online pricing as it was less than some in-store pricing. I figured I'd end up having to order it online, but Celine was happy to adjust. This level of service is why I will continue to shop this location!
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August 2018 by Kate A.
I'm hoping corporate sees this as consumers don't need to shop at stores where the staff is oozing attitude like this place. I've lived in Manhattan Beach for 2 years and every time I walk by this store its empty. After my experience I understand why. I came in 2 weeks ago, for the 1st time, and had a fine experience purchasing approximately $400 worth of items, two items I totally love. The third item I decided I didn't need so I brought it back to return. The woman I encountered was blatantly annoyed by this and had such attitude it was actually displayed on her face. She then asked me twice why I'm returning. In the world of consumerism, interactions like this work for me so I wont ever go back. And based on past reviews it looks like they've had a rude staff for a couple years. Good luck.
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July 2017 by Diana N.
My teenage daughter and I were visiting Manhattan Beach for the day and walked into the store. We had the most wonderful experience. Vivian Resendiz was so helpful and welcoming. She suggested some great clothing options and took wonderful care of us. We love the quality and feel of the clothing. We look forward to shopping at Splendid again and plan to visit the Manhattan Beach store to work with Vivian again!
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May 2017 by Gabrielle F.
The clothes at Splendid are lovely and so wonderfully soft but alas, the staff is not. They did not acknowledge my husband and I as we entered and then as we were in mid discussion did not ask how we were doing or commenting on the piece but "Do you want a fitting room?" Repeat several times. Then my husband declared we were purchasing gifts and she walked away. After deciding to purchase two items, if you know splendid you know that means at least $200, the staff spent 15 minutes carefully folding, chatting and working with the two women ahead of us. Then my turn, my purchases at wadded not folded yet wrapped in their tissue with their splat logo. I had mentioned again they were gifts, still did not care to show off their product with a lovely presentation. And no one was in line behind me so they did not have to rush. Sloppy service! I would rather go to Nordstrom for their line and be treated well .
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February 2017 by Titha M.
I walked in having no intentions of actually buying anything ( I didn't think Splendid was my style) aka doing some window shopping. I received assistance from Shaun, he had the best customer service and was really patient with me . I told him I was just browsing and he showed me a few cute styles but didn't pressure me to buy. Conversation was casual and fun yet professional felt I had a personal shopper which was so cool! I ended up purchasing everything he showed me. First time going to Splendid and def will go back!
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January 2017 by Cynthia S.
The store is unbelievable. The minute I walked in the sales clerk did not even acknowledge me and they were talking amongst themselves. I wish their manager were here to see that because it's so unprofessional. Never coming here again. The employees might think that they're getting away with stuff like this when their manager is not here but the customers obviously noticed their behavior.