-
October 2024 by ciennese mones
My dog lovessss her food. I’ve also seen a difference in her energy levelz Her skin/coat is also much silkier and softer
-
July 2024 by David
Great spot with wonderful people. My pup has been eating JFFD her whole life and is thriving!
-
June 2024 by Alexander Cornier
For an organization that claims to care about ensuring that all dogs have access to the best nutrition, no matter what circumstances they find themselves in their recent changes to the veterinary professional discount program stand in stark contrast to the company’s mission and core values.
Echoing multiple other reviewers, I went in to this location this week to purchase my biweekly pet food order for my French Bulldog with special needs as I have done many times over the last year only be told I no longer have a discount. They told me I have to sign up for some webinar in order to reinstate my benefits which was never previously required. I was told that I should have received an email but at no time in the last dozen visits over the last few months did the in store team make me aware of the change before my discount was removed. Not only that, but the webinars are few in frequency and weeks apart from one another which makes it difficult to find the time to attend.
I work 60 hours a week (clinic manager) tirelessly supporting the very passionate, smart and driven team of doctors and nurses in my practice and JFFD callous way of informing me of this change feels like a punishment for the hard work I put in every day to ensure the overall health and wellness of our patients. It’s bittersweet because I love their products but I will no longer be recommending them to our members, employees or purchasing their products for our clinic as a result if this is how they value my contributions as a professional in veterinary medicine. Steer clear of this location in particular. The manager has done a great job teaching their team to be devoid of all compassion, kindness and care for animals and the people who love them.
-
May 2024 by Zoie Garlington
This is the only JFFD location that has ever given me a hard time with my discount.
I’m a veterinary professional and I run a rescue. All of my personal pets and rescue animals are fed a fresh diet and I often use JFFD. I usually love JFFD specifically because they show appreciation to vet professionals through their discount program.
When I go to the Murrieta location, they know me by name and only ask for my phone number. When I go to most other locations they only ask for my phone number.
This location insists on asking for my ID (even if the same person helped me the same day or day before.)
I went in this Thursday (after going in on Sunday AND Monday and having my discount honored) to only be told I no longer have a discount. … they told me I have to sign up for some webinar which concluded to be false as my online account still had my discount applied AND I called customer service for them to also tell me my discount was applied.
It’s super disappointing that the customer service at this locations is so different from all of the other locations.
I get the feeling that the manager there doesn’t want the discount to be applied and has gone out of their way to make sure it’s not.
-
April 2024 by George Anton
Good food for dogs in West Hollywood . I’ll be in my way to Austin, TX this Saturday. Wish me luck.
-
March 2024 by Vernon Segee
Great for dog food that's not processed in a factory. Use this food if you really care about your dog.
-
February 2024 by Steffany Whiting
The BEST dog food ever created! My 10 year old malti-poo gave me the blues for 9 years. No food made her happy or feel well until JFFD! Tummy troubles, loose and nasty poops and the worst staining around her eyes and mouth on went away. She’s the pickiest eater and I don’t have the time or patience to cook her food. She’s been eating JFFD for almost a year and now all she does is run in circles every time she hears her food container from the fridge being opened. Every drop disappears in no time and she begs for more. Vet exams and lab work are always great now!
-
February 2024 by xiomara lopez
Kexcellent nutrients in food for my furry friend
-
November 2023 by Danielle Ladd
My dog is 3 and he has been eating here since he has been 1. Staff always so friendly
-
October 2023 by Charlie Candelas
Quality pet food products
-
August 2023 by Adam Dreyer
My dog Teddy Bear loves his Just Food For Dogs. He comes running when he ask him if he wants his Just Food For Dogs.
-
July 2023 by Violet BF
Let’s put it this way, if it wasn’t for JustFoodForDogs my extremely picky eater, Lobo, would probably starve. Lobo does not like any other food. We’ve tried all of them out there, seriously, everything you can think of we tried. Until someone recommended JustFoodForDogs and here we are. We’re lucky to have this location so closed to where we live. We were here to buy some treats, but we also got a bag of his favorite food (the beef recipe) because he was running out. The staff here is always super friendly, and so awesome. Lobo gets lots of pets from them, and a couple of free treats. He never wants to leave when we come lol; in fact, he wants to go in the kitchen and see what’s cooking. Okay the location…it’s hard to miss because of the the big sign on the building, however; drive slowly when approaching the building or else you’ll miss the entrance to the parking lot. It’s a busy street, and road, so you might pass it and not realize it. Prices: in my opinion their food is worth every penny for the quality of ingredients you’re getting. The treats are on the pricey side, but again, they’re so worth it. They also have supplements, which I’ve never tried.
-
April 2023 by Rebecca K.
My dog loves their snacks. Always have to go back every other weekend to pick a new snack for him. The ingredients are simple and healthy.
-
April 2023 by Jonathan Y. Lee
First time in this retail shop, but have heard good things about its product. Since we're traveling, we picked up enough to last during our trip since once it thaws it will go bad in 5 days.Very helpful staff who gave our boys a couple of flavors to try which they loved. Dedicated parking lot allows for easy pick up and go. While we were there, it was a constant flow of customers coming in to pick up their supply of food. Seems like quite a popular shop where they make and sell their own dog food on-site. What a concept!
-
March 2023 by Jean H.
It's cost prohibitive for most. Unfortunately. The ingredients are great and what my dogs need but it's just too expensive.
