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November 2024 by moon7light
independent contractor came in within 20 min. on Sunday around 7pm although AI robot said 1 hour.
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November 2024 by Customer Service
Citlali and Ron was great!
They figure out some solution for me that I couldn’t get in other locution.
They also was super nice and helpful and ask me always. If there is anything that I need to get help with.
Thank you guys and I will see you soon .
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November 2024 by Nicole Agulto
Today I came in to change my Arizona registration to California, the Lady who helped me Lyric (I know I'm spelling it wrong) was amazing and Absolutely so patient with me. I thought this was going to take so long and it didn't take long at all. Every single person who came in was greeted and helped within seconds of walking through the door. I really appreciate all her help with everything!
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October 2024 by Amber Stanton
This place was horrible with service.
I tried to get a copy of a transaction I had paid in cash to show the dmv for refund and they say they can not give me one there system doesn't do that at the check in counter.
Get to the back they are able to print one and they say they can not give me that copy cause they are not allow to cause the dmv chargers for that but I can go into the dmv and get it and have to pay for it.
So head the warning they are all not trained the same way, different types of stories, save your receipts so you do not run into the problem I have. This was to prevent me having to go to the dmv cause they offer regerstration services but that can be missed leading.
Pay the fee for membership but get screwed over.
By the way I'm a planner I called about four times get transferred to a call center then to this branch to ask before I make the drive left a message never got a call back.
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October 2024 by Brad
They were very courteous and helpful very nice atmosphere l like visiting this location.
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October 2024 by Jenisse Córdova
Worst customer service, the lady who attended us today was not very contributing with doing her work, me and my mom lost time in this place, the reason was because of the signature, she went with her manager and call dmv making us lose, and making her write a statement the thats my mom signature, like pls lady is not our first time coming here and every time we come here is always something different. Like y’all seriously should keep up on what you guys doing because it’s very stupid how this people work
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September 2024 by Taelynn Marie Roberson
Hopefully I’m posting this in the right place but I had the best experience with Jose today. He didn’t have to help me with my flat due to circumstances but did and I’m so so grateful!! Thank you Jose for the great service and for being kind in a stressful situation.
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September 2024 by Danny Lebovitz
Worked w/ Rosemarie G today! Fantastic experience. Quick, friendly, and extremely helpful.
She’s a pro and Manhattan AAA has always been a breeze.
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August 2024 by Ryan Graeff
The insurance agents here have a bad attitude and won’t respond to emails. Also the DMV is really caught up to speed it’s faster than AAA when you use the mobile app same day get a number and in line quick. AAA is scam you don’t need it and when you do they make you pay
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August 2024 by KATHRIN RODRIGUEZ
Always very nice and quick.
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July 2024 by Paul Onishchenko
I purchased insurance for my car from AAA, and after just two months, they decided to cancel my policy, claiming it was a commercial vehicle. This was never mentioned when I signed up, and now I'm left without coverage. Terrible experience! I will never use AAA again.
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July 2024 by Victor B
We had a great experience here. There was a bit of a line/wait, be we came at 10:30am so that is probably a busy time. Next time I would come as they open. All the staff were nice and helpful. We got our international drivers permit and Ron was great !
VictorB
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July 2024 by William Morrow
The worst experience!
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July 2024 by yey Zun
Service was quick, helpful, and friendly.
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April 2024 by Jaclyn Sheldon
Excellent Service with a smile. I like the Roadside and Insurance and that I can pay my DMV and also get Discounts on Entertainment, Travel , anything they help with.
