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October 2024 by Sher English
Always find something here
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August 2024 by BAO
bad customer service
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July 2024 by stuart y
Had a very odd interaction, or I don’t know what to call it since the younger generation has so much difficulty with any sort of human interaction. I was in the store and said “hello” to who I thought was an employee…turns out she was but there shopping on her off time. You would thought I had said something horrible or rude. No. I just said hello. I even walked up to her and apologized for thinking she was an employee and that the reason I said hello was just to be nice to an employee. Or just to be nice in general. But either way…if an employee of the store is going to shop in the store when it’s open to customers…at least be cordial. Stop with the *itchy attitude and try and be nice. Or shop when the store is closed. She really made me feel unwelcome and creepy. What is wrong with people today that you can’t even say hello without them thinking you have an ulterior motive. I even told the male clerk what had happened as I was checking out and he didn’t care either. He didn’t even ask me for my rewards info so I missed out on my credit for this transaction.
I just wish people could try and be nicer to others. It’s really not that hard. The Westwood Urban Outfitters store has really nice people there. The Malibu store could learn from them.
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March 2024 by ish v (ish digital cloud)
Urban Outfitters at the Malibu Country Mart accentuates the meaning of West Coast beach fashion in L.A.! Many of the styles and trims based on bright blue colors to emphasize the beach vibe in Malibu. The staff was busy!
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October 2023 by M W
All you Need ?
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August 2023 by Myia W
Such a wide range of clothing and jewelry. I really love the decor and the quantities that they have here. The employees were kind. I think a Carly or Carla helped me at the fitting room. She was very kind. I really appreciated that. It’s very clean and spacious. I’ll def be returning. They have a great selection of clothing here which is something I can’t say for every Urban Outfitters location.
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August 2023 by Lodovico Mengozzi
Cute shop in Malibu. It is an American clothing chain
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October 2022 by Joseph Dean
Love this place. If it’s your style it’s one of the best places to find deals.
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April 2022 by Clarice Martin
So far so good clothing store. They have plenty of selections and nice trendy styles as well.
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February 2022 by Christiana Swain
Wierd vibe so made all the cute stuff in the store dark and not cute anymore!!! Maybe the sales team was habing a bad day! We just left ..
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October 2021 by Sugar N Topics
Love the selection on style that's presented. The other little finds from candles to vinyl records really make the store.
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July 2021 by Stuart Bas
nice store, lots of merchandise, busy staff
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February 2021 by Julie Hsieh
Young adults favorite. My daughters love shopping @ UO. Great finds. Multifunctional outfits. Support local merchants.
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February 2021 by Mark Winn
Although this particular store closes during the Pandemic at 6pm instead of 7pm in the Country Mart in Malibu- the staff was friendly - and did not kick the customers already inside the store out at the strike of 6pm. Still no fitting rooms availabilty because of the current situation. Bummer!! As the older slang term would indicate.Mark
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November 2020 by Krystal Sears
They were very nice and great customer service
