Post Offices in Malibu, CA

“I had a fantastic experience at the post office thanks to Michael! We came in for a passport appointment, and despite a steady flow of people coming in, he handled everything seamlessly. He acknowledged every customer, communicated clearly, and made sure everyone felt taken care of. He was incredibly helpful with the passport process, from taking pictures to ensuring all the paperwork was in order. The entire appointment went smoothly, and we left truly appreciating the great customer service. Michael is a true professional, and his efficiency and kindness made the experience stress-free. Thank you, Michael!”

“Postal service gentleman is friendly and helpful. PO closes between 1-2 pm on weekdays. Crowded parking lot. Watch out for unsafe motorists who make unsafe turns against the direction of traffic flow.”

“This post office was kind of tricky to find at first — it’s tucked away in the back corner of the plaza, and I actually passed by it once because I got confused and ended up at the UPS Store next to it instead. Just a heads-up if you’re going for the first time — it’s easy to miss if you’re not paying close attention.

Once I found it though, the service was great. The staff member working there (a Black man, didn’t catch his name) was super friendly and helpful. He took care of everything I needed, and even gave me a date stamp on my letter — which is something you don’t see very often anymore at post offices. That really stood out and made my day.

Unfortunately, they didn’t have the flag stamps in stock, which was a bummer because that’s what I came for. But aside from that, it was a smooth and positive experience.

Thank you again to the staff member who helped me — you were awesome!”