-
April 2024 by Jonette G.
A total sheister. We bought our outdoor furniture from this place. He totally lied about it being umbrella fabric. Do not listen to him, it is not umbrella, it is not even a cheap imitation of this unattainable fabric. It sucks.
-
January 2024 by Valerie V.
Oasis Imports has been our go to spot for outdoor furniture for about 10 years. They are always so helpful. Paul took the time to show me how to clean our outdoor cushions so they can last a life time. I highly recommend this place
-
January 2024 by S. L.
Cushions all ripped from regular use about 18 months after purchase, owner (from the moment I politely asked about getting them fixed) denied any issue, and said I'd have to pay to fix them. Spent $14k on furniture with this guy after he told me up-and-down how fantastic and indestructible the outdoor furniture cushions were ("the only thing that could harm the cushions is bird droppings"). About 18 months later, aside from the weathering the wood shows (also not good), several cushions are torn, for no good reason - just split over time. So, on the way to the beach, I stopped by the store, and told the owner. He said, "we can stitch them up. There will be a charge." I said: "You told me these things were the best, indestructible except for bird poop. They split for no reason, and now there's an additional charge?" Him: "They get brittle in the sun if you don't wash them. Did you wash them?" Me: "You didn't mention that you have to wash them regularly or they'll split like confetti, and in any case, I think my gardener does. Regardless, you just went on and on about how indestructible they were." Him: "Oh, so I told you that you never have to wash them? They get brittle in the sun!" Me: "You didn't mention a washing regimen as being necessary to keep them from splitting in pieces, and--in the phase where you were trying to sell me $14k in furniture, you sure as hell never said 'they get brittle in the sun.'" Him: I know what I told you. Me: Your cushions are low quality, and you are a dishonest person. And I am never shopping here again." That's the story. I didn't even ask what the charge would be to repair -- because it didn't matter. His presentation from the moment I mentioned trouble was defensive and dishonest; I wouldn't spend another dime with him, on principle. If you like the furniture there and you like the prices you see (with the large sticker price always marked down so it seems like a deal), go ahead. But the furniture turned out to be VERY low quality, and the owner turned out to be VERY deceptive.
-
August 2023 by Heidi ..
Incredibly helpful sales team! Generous with information about care and upkeep of existing outdoor cushions. Saved us having to buy new ones! Highly recommend!
-
August 2023 by Andrea T.
I HIGHLY, Highly recommend Oasis!! To start off, they have amazing customer service. Sam and the team are top notch. They delivered exactly as they said they would & I absolutely love my new cushions. Prior to finding Oasis, I debated purchasing a new set but then decided to see if I could replace the cushions for a reasonable price. I love my current set & was hoping I wouldn't need to replace it. After finding Oasis, I was so impressed by their reasonable prices, and even more exceptional service! I was given so many colors of Sunbrella fabrics to choose from & I'm so happy with my decision!! Best decision ever. My set looks amazing!! Thank you to Oasis for remaking my yard for half the price and double the excellent service! Definitely consider them for your next outdoor cushion replacement!
-
June 2023 by Tilske
I am particularly fond of the small detective agency located there. Clever boys!
-
May 2023 by Marilyn Baumueller
I bought a beautiful patio furniture set from Oasis in 2015. This last winter the winds destroyed a piece of the furniture. They were so generous and gracious even 8 years later to replace it for free - even the shipping. Thanks Oasis!
-
February 2023 by Amanda B.
Oasis Imports is my go to spot! Always dependable, exquisite selection and I have never been disappointed with the service I receive. Paul is phenomenal, very trustworthy and puts his best effort in helping me find the perfect piece to accentuate my comfort needs. I appreciate having a great experience and I always leave satisfied and happy. So this review is necessary! BEAUTIFUL location, superb selection, great quality and wonderful service. I always refer my friends and colleagues here and they NEVER disappoint. Thank you Paul for everything!! Your a rockstar.
-
February 2023 by Kandi B.
We have shopped at this location for years, recently move to a new location and was in need of a new patio set. Found the perfect teak sectional but was the wrong color cushions. The staff accommodated us with a new set of cushions and frames within one week. Store and delivery service was exceptional. I would highly recommend this place for the price and quality and service
-
January 2023 by David B.
They sell you on inferior furniture. Then they double down by not calling you back when you have a problem. It may seem like a deal, but it's not.
-
December 2022 by Stephanie S.
Beware if this company. They are a fraud!! 2 years ago I ordered a teak furniture set, as I typically do every year with them. My family has easily dropped over $200k worth of purchases with them. Paul delivered a damaged and used set to me 2 years ago. When I complained, he said he doesn't have any other sets, it's covid, his shipments have stopped. Understandable. He ended up replacing it with a temporary loaner set. (Sectional pieces) completely different quality. He said " until a new set arrives, this is yours to use and abuse. We will get you a completely new set asap." It has been years I have contacted them about my set and never heard back from paul. Finally, a few weeks ago, I get him on the phone. I mentioned it's been years later and I still have not received my set. He just laughed it off and said to call his delivery guy, that he would be dealing with me. Delivery guy tells me he is only instructed to deliver the frame! Not the cushions that should come with it. Paul specifically said I would get new cushions. I have argued back and forth to get what I paid for, and after all these years of patiently waiting they decided to take advantage of the situation. Thinking I wouldn't remember. They continue to lie to me and simply say "NOPE!" No cushions included. I even offered to buy the old loaner set and they tried charging me full price for it! They are a scam! I will continue to fight and share my experience with everyone until I get what I paid for. I will not be taken advantage of. It's not over.
-
November 2022 by Scott K.
These guys have amazing high quality stuff and the staff are incredibly kind and patient. One of my favorite places to shop. Gorgeous location.
-
August 2022 by kat rose
Please support this business the owner is humble it's hot I'm waiting on the bus and he just gave me a cola they deserve all the blessings they can get and the furniture is exquisite
-
May 2022 by Nasser Noorani
We have shopped here for over 10 years! Paul Brown is an excellent sales person. He will give you the bottom line, upfront! Their quality of products are superior to most others, at a fraction of the price. If you have an issue, they resolve it right away. Sal at delivery scheduling is tops!
-
May 2022 by Sierra P.
Oasis imports has amazing outdoor furniture and excellent customer service!! My outdoor furniture from them is 8 years old and still looks really good! My mom just ordered some furniture from them and had a great experience. I highly recommend if you are looking for quality outdoor furniture.
