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April 2024 by Esther Steffen
Awesome experience and would recommend for both wetsuit and surf lessons. First time in Malibu and wanting to get in the Ocean! He made it not as uncomfortable to buy my first wetsuit that I was so nervous about. Then a couple days later, I was able to book a last minute first-time surf lesson (never played in ocean before). He was super sweet and patient w/ me while helping me catch my first ‘wave’. (Only thing I missed was the leash so we didn’t have to chase the board lol) Thanks again for the experience!! ?♀️?
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January 2024 by Caroline Rhodes
Drill Surf & Skate is by far the BEST place to go for a surfing lesson!! The owner Craig is incredibly kind and thoughtful. He went out of his way to make sure we had the best experience! We were visiting and definitely came to the lesson unprepared but Craig got us set in brand new wet suits to make sure we were as warm as possible, drove us to and from the beach, brought us towels and warm water and then went so far as to give us a tour of the neighborhood and drop us off at our breakfast spot when our Uber was taking too long. Our surf instructor Isaac couldn’t have been nicer and got the three of us up on the very first wave. He took time getting to know us and by the end of the lesson it felt like we were spending the morning with a close friend. I will be coming back whenever I’m in California and I HIGHLY SUGGEST that anyone who is looking to meet amazing people, go to a beautiful beach and learn how to surf call Drill Surf & Skate. Craig and Isaac thank you so much for a beautiful morning and for treating us like family, surfing with y’all was the highlight of our California trip!!!!!
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November 2023 by Mopro Photos
Best Shop in town! You get everything what you need when you wanna go skating or surfin. The location is also amazing. You can’t find a shop closer to the ocean!
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September 2023 by Piers Donald
Craig and Co. really cares about you and your surf experience!I came in to Drill Surf & Skate, coming off my surf board breaking from 15 minutes into my surf sesh as I went over the falls (which in surfing means you go over the top part of the wave and you could get really hurt). I didn't get hurt but my board did! My boards fin and fin box broke right out of the Surf board. I live in the deep valley which is an hour away from Zuma, so you can see I was disappointed and bummed. On top of this it was my favorite board.But Craigs friendly and honest assistance with his teams positive energy assured me that I shouldn't buy a new board and this board can be fixed. They said it could take up to a few days to be repaired but Craig called in his guy and got it done the next day! I had my board looking new and better than ever thanks to Craig and his team.Anytime you up near Zuma and you need to go to a surf shop this is the place you should go to! Oh and board rentals are perfectly well priced here as well.I wish more people encompassed the attitude this business had around real honest customer service and not in it for just profit sakes. I will be a loyal customer for years to come!!!
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October 2022 by Vincent A.
totally awesome surf and skate. endless selection and variety men's sportswear too. staff was very friendly and accommodating. they were tasteful in their feedback and not overselling any products in the vast store. name brands Patagonia dickie limited edition skatepants. and of course Vans. nice local family owned retail establishment with a hitech camera on a local beach sponsored for surf fans and clients alike. they also offer surf lessons and are very educated in modern and current Malibu surf trends. malibu dreaming with a and some tasty waves and your in business with Drill Surf and Skate. Vincent Long Beach island NJ
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September 2022 by Jon !
Super friendly people at the shop. The young clerk immediately greeted us. I liked the selection of glasses. They had a nice wallet my wife wouldn’t let me buy. They had a small selection of descent longboards. When I was interested in some shoes they took note and brought me a chair to sit on to give them a test. I thought it was a nice simple gesture. Nobody was fake, no sales pitches, just some nice polite nods and easy browsing. I ended up buying some shoes.
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September 2022 by Josh Montgomery
Expert advice and friendly staff. Helped find a solution for some board damage and gave advice on local spots. Great surf shop
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September 2022 by Chantel Havre
We booked surf lessons for an hour, took a break for lunch and then rented boards and wetsuits for a few more hours. Our instructor, Isaac (if I remember correctly), was great at teaching and helping us to learn to read the ocean. Craig, the owner, was a huge help meeting us at the beach access with boards since we were carless. Overall, great experience and highly recommend!
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September 2022 by Daniel Lim
Friendly, helpful and accommodating staff. Hired a board and wetsuit with no issues. Would go back ?
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September 2022 by Gustavo B.
Had planned out to go paddle boarding with two of my friends today. My friend had called in this shop and asked for availability on a paddle board, the person he spoke to said yes. I showed up 30 minutes after to rent the paddle board, the person who I spoke to at the shop said let me check. Comes back and said my boss says there is non available for rent and we need to know a day in advance. But it gets better, the way she looked at me when I entered the store was unbelievable, people usually look at you and smile and treat you (customers) in the best manner possible, well not the case with this shop!! It's Friday and it's a beautiful day and now I can't go paddle boarding with my friends, which I'm completely okay with, but don't tell me you have a paddle board available for rent, and I have to drive 30-40 minutes to the shop and be told there is none available without a day advance! Gas prices aren't cheap so I wasted my time and money. I support local shops, but this is a shop I will not be supporting, AND HIGHLY RECOMMEND CUSTOMERS TO ATAY AWAY!
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June 2022 by Marissa B.
Went here yesterday to get my wetsuit because I'm planning to go surfing in the near future. I'm currently enjoying swimming in the ocean which freezes me so I got really cool and friendly advice on what wetsuit was best for me! Tried on my wetsuit today and SUPER SUPER HAPPY THAT IT KEPT ME WARM BOTH MY SUIT AND BOOTIES! Huge THANK YOU TO the guy who helped me out because I am a big chicken when it's cold I honestly hate CA beaches being freezing cold so I need the thick suits! It was challenging to get in and out of but well worth the hassle At first I was torn between a cute design or being practical and in the end I'm glad I got the wetsuit perfect for winter weather because it's always cold for me anyway! Also bought some booties and other cool stuff. I plan to come back for more stuff because I absolutely LOVE this place! They've got the cutest swim suits and accessories. It's a shopping heaven for beach lovers and I definitely found my place. I'll also take surf lessons here and super excited to do it finally! I kept trying on my own and bumped my head and that was insane. Gotta do things the right way!
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May 2022 by Tania Vdw
Friendly staff, we wanted to rent a surfboard and wetsuit very last minute. They helped us quickly and the service was amazing. Local staff helped us out for the right surfspot. For 35 dollar each (2hrs) we were ready to catch some waves. Wonderful! ?♀️??Unlikely to some other reviews the guy was interested where we came from and what other surfing experiences we had abroad. He even loaded the surfboards alone in our van. When unloading he took care of the wetsuits and boards immediatly, we had nothing to worry about! The girl gave great service at helping us with the right size for the wetsuits. Even when it was busy in the shop. Well done!
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April 2022 by Christian Escobar
Awful shop, awful customer service. Highly advise visiting any other surf shop in the area. Poor experiences seem to be the norm here, just as others have stated. Do yourself a favor and avoid at all costs.
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April 2022 by Christian E.
Terrible customer service, avoid at all costs. Plenty of other great surf shops in the area. Do yourself a favor and shop literally anywhere else. Rude to customers from entrance to checkout.
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February 2022 by Meggan Oirech
Some advice, if you as the owner are going to get mad at people for dripping water on the floor after coming back from surfing, maybe put a sign on the door and let people know not to wear their wetsuit inside of a SURF SHOP.... Which is already insane to be mad about anyway.Also maybe take a class so you and your staff can be educated on what customer service looks and sounds like.
