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November 2023 by James Keller
Have the tools I need
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October 2023 by Richard G.
Do not buy engineered Hardwood flooring from Home Depot. I bought HomeLegend Gunstock White Oak. After it was installed it outgassed so much formaldehyde that it csused me to get sick. My nose and throst and skin are burning. Both Home Depot and the manufacturer have both refused to help me. Jone Depot is selling floors that cause cancer and Leukemia and when I adk them to perform a test so i can find out how poisened i have been by the formaldehyde the managers say they wont fo anything!! Ive contacted EPA, Poison Control and Public Health and they are investigating. Ive had to spend a lotbof money to stay in a hotel. ITS VERY CLEAR THAT HOME DEPOT DOES NOT CARE IF THE PRODUCTS THEY ARE SELLING ARE CANCER CAUSING AND ARE MAKING PEOPLE SICK. If been blown off by 2 managers - who show absolutely no customer service!!! Do not shop at Home Depot if you value your health!! They are a very bad company!!
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September 2023 by Sergio S.
Terrible customer service associates didn't know how to help properly/ help me with my issue
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September 2023 by Mark S.
Waited for a while for someone to help me on the power drill. The helper finally came. Other then it took 30 minutes to help me the lady that help were very helpful.
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August 2023 by Lavida N.
I bought a sliding glass door in May, 2023. I paid for it in May as well. It was installed approximately 3 weeks later. It NEVER EVER worked properly. Both the slider and the screen door dragged severely. I was told that the door will eventually work it self out. It needed to be "broke in". Another worker tried to fix my door... and the wheels fell off! Incredible!! No wonder it dragged!Another 4 weeks later the same worker returned with just some new wheels. Not a new screen door. Yet, the door still dragged!This same worker said a new screen door was ordered. I have yet to receive my door, and now August is almost over.Today, a worker was supposed to arrive at 11:00. It is now 12:00 and he is not here yet. No courtesy call was forthcoming!I will NEVER EVER do business with Home Depot again!! Additionally, I lost a days work waiting for this joker!!!!
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February 2023 by Gary S.
The only way to get help in this dump, is to act like you own the place! I went there a few days ago with my wife, and mother in law. She used 2 different electric carts, and they both died on her, yet they were both plugged in when we got them. I've been in the building trades over 20 years, so I know my way around this place. We needed to get some 2x4's cut, and couldn't get any workers attention, so I started cutting some wood on my own. When I was almost done, some kid (who probably didn't know what he was doing), tried to play safety guy. I was done, and took my pieces I needed. He followed us to the front, like I stole something. I paid for all the wood I cut, and left him some behind. Seems like they're more worried about people stealing, than helping them out. I won't be back, unless Lowes is closed!!!
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July 2022 by Keith E.
We had floors installed and purchased here. I will tell you horrible experience. Purchased floors and the install at end of March 2022. Floors did not get installed until June 2022. Apparently the flooring we wanted was on back order which no one explained to us. Wanted to cancel because they couldn't give me a date of when floors would be in. They promised a refund of 1500 if we kept the order with them. That was a mistake because when flooring came in the first sub contractor quit 2 days in then there was a change order for 1k and this whole time I had know where to put my family because I was having the whole house done with new flooring. Had to miss work to be there with second sub that was hired and get hotel for my family to stay in. They finished in June and we are almost in August and Home Depot still have not held up to their end of the deal. Definitely not using them again. I will go to lowes or hire my own contractor. What a mess.
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June 2022 by Mayra C.
Their customer service is absolutely atrocious 40 minutes waiting asked for help from 4 different people and all of them let me get someone needless to say no one ever came. Willing to spend extra elsewhere
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February 2022 by Lids L.
Extremely unprofessional. No one knows any answers and don't know what they're doing. The cashier was speaking to another worker using curse words and was so unprofessional. Good thing there's lowes as another option instead of here. Terrible.
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May 2021 by Maggie T.
Home Depot, Madera: 27 May 2021 I HATE shopping at Home Depot - but, today, the staff there made me feel fuzzy and warm. Alex and Daniel were especially helpful. Alex helped me find an item that we wanted - and both she and Daniel helped us roll the super large sized boxes to our car. Daniel helped Dan load the items. Dan tried to offer them both a tip but they declined... stating they're not allowed to accept tips. That's a shame. I think they should both be rewarded for doing a good job. Thank you, Alex and Daniel... for making my day.
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April 2021 by Esperanza G.
I spend a lot of money at Home Depot it's my go to store, they have everything I need at good prices. Never have I been disappointed until my last visit. Alice or Alicia whatever HER name is was not helpful at all. Walked around like she owns the place. Thought she was just a regular customer by the looks but for Home Depot to hire such people who walk around with an attitude and don't like helping customers is just embarrassing. Honey if you don't like your job find another place where customers like me won't have to deal with your nasty a** attitude. I will be letting the store manager know about this experience. I left my cart full of plants and walked out before having to run across her again. Also Home Depot and Lowe's get it together ! My child never likes the chips you guys have to offer. Put some good ones out and make sure the drinks are cold nothing worse then shopping for plants and getting all tired only to find out that the water you purchased at the register is not even cold !
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June 2020 by Lee Lopez
I recently made a couple of purchases. Curbside was good.. Went in for acouple of items, the worker who helped was really nice. I recommend this store.
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May 2020 by Sascha Williams
Basically, this store us a Covid-19 cesspool. The majority of the employees will step right into your space without masks on. One employee even stood in the exit way, no mask breathing on everyone who left the store. I literally had to tell him to take several steps back. And this on the day that our country reached 100,000 deaths, and Madera county's case numbers are moving up. Complete disregard for customer safety.
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May 2020 by Esmeralda G.
Supper fuckin disappointed with the customer service here! My family and I ordered a pallet of bricks and payed for them to get delivered to our home. The delivery guy left our pallet at the end of our driveway/sidewalk, we asked if they can place it in our garage or up the driveway closer to the house and they said NO. They used a forklift , so I don't see why it would have been so difficult to move the pallet up. We called Home Depot to inform them that the driver was unhelpful and how inconvenient that was. The person that we spoke to was very rude saying it was our fault that we did not specify in the comments section. We paid almost $100 for shipping for it to get delivered to our home which does not mean the damn sidewalk! Thanks for ur sucky a** service! -Esme
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February 2020 by Taya Pettit
They like to cancel our 700 dollar order saying it’s out of stock and then charge us for it AFTER they already canceled it ! We still haven’t gotten our money back !!
