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March 2024 by khat pacorsa
Came in for an event they were having on 03/03/2024. We called because we were coming from Clovis, CA. The woman who answered the phone stated the event just started and at that time it was 3 and was going to last until 5-5:30. Everyone was packing up and leaving by 4:10. When we arrived, there was 2 Photo Booth vendors, 1 photographer vendor, and 1 dj vendor. That was it. There didn’t seem to be any kind of organization. There were dresses on racks on one side of the building and dresses on mannequins right in front of the racks. No room to look and browse. There were stairs leading to the second story but wasn’t sure if we were able to look. We asked if we can get help with finding a dress. The woman behind the back counter stated today was the last day of the sale and that they were very busy. Another woman also wanted to have her daughter try on a dress in hopes of purchasing one today to take advantage of the sale but was told they were too busy due to the event going on. How is one supposed to spend $800+ on a dress today and not have their daughter get any kind of assistance. Makes no sense. I had high hopes for this place.
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October 2023 by Crystal S
Don’t waist your time coming here they are very unprofessional they charge you for work their not going to do and tell you they can’t return your money back or give you store credit for work you don’t want anymore we had an appointment with Angie and she didn’t bother to show up another employee ended helping us but she kept calling Angie on the phone to ask her questions she didn’t know .. don’t come spend your hard earned money here.
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August 2023 by Julie Ramirez
All the people who work here are very friendly. I ordered 4 dresses and they called me in less than two months with my order in the store. We went to try on the dresses and they are all very beautiful, just as I imagined. The prices are very cheap and I was paying them in payments. My girls are very happy. My girls' quinceañera is in two weeks and I couldn't be happier and more grateful. Pure Glamor has given me the help I always needed.
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May 2023 by Lluvia chavez
i had a really bad experience with this company., when i received my bouquet it looked old and done without any effort. i would not recommend this place to anyone because if this is the kind of work they do what can you expect from the rest of their merchandise.
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March 2023 by Sandra Sanchez
Went on 2/3/23 with my sis and niece to look at crowns. The lady that was there was rude, was on her phone taking a call (not a happy call either). Let's just say we were more of an inconvenience to her, instead of trying to get our business. Ended up going somewhere else.
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February 2023 by Isabella F.
No customer service etiquette at all, sitting down & texting meanwhile we had questions. Overpriced & not meeting customers needs.
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December 2022 by Ariana Reil
Loved the dress I got. They were so very sweet. Would choose for future events
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November 2022 by Gina Medina
Owner is very helpful and goes out of her way to make sure you get what you need. Her make-up and hair skills are excellent.
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October 2022 by Isabel B
Beautiful selection. The owner is really kind and helpful. They also speak espanol which is nice.
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October 2022 by Isabel G
Beautiful selection. The owner is really kind and helpful. They also speak espanol which is nice.
