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February 2024 by Jesse Candia
They don't answer the phone when you call
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February 2023 by Mark Rice
Everyone at this store is super-helpful and pleasant.
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August 2022 by Becky Rod
They tell you the pricing straight up in a quote and offer adjustments to your plan depending on what You would want for expl: you want your your number to stay a private when calling others, or scam block and even Mexico calling has improved we don’t have to dial as many numbers as we used to and it’s only $5 unlimited that’s pretty economical. Also the 72 hour extension for late payments helps a lot when you’re in a bit of a bind. Surprisingly I get reception in places that Verizon can’t and my friend (has Verizon) is always asking for my hotspot service when this happens lol.
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August 2022 by Dan Moore
My wife got a new phone, the employee was very helpful in switching to the new one.
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June 2020 by William Harner
Great customer service
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June 2020 by Olga Monreal
Good service.
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April 2018 by Mimi I.
I went the Metro just browsing and seeing what they offered. I came in on a day that they had a promotion for the IPhone SE and I couldn't pass up the offer. Cecelia welcomed me and gave me the breakdown on how the process works with me using my old phone and transferring my number to the new phone. She went over pricing, she even helped put my screen protector and case together and made sure I was able to keep my number and how I can transfer all my contacts from a droid to an iPhone. She was super friendly and answered all my questions. I didn't feel pressured at all. The rest of the staff was knowledgeable too and friendly. I walked out with a good deal and feeling I got the royal treatment. Thank you staff!
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January 2018 by Rebecca Rodriguez
Clean, fully stocked, great service...
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September 2017 by Mack E.
Stopped in to deactivate an android and activate an iPhone and was helped by Stephen. Great phone knowledge and super helpful customer service. The store is spotless and well stocked with all the accessories you need. If you are looking for some great phone customer service stop by and see Stephen.
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March 2017 by Evica R.
Steven and Mario the best service ever I was treated like a family it's a good time with her educating us thank you so much for these two beautiful people here