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March 2024 by Gissel Gutierrez
The owner is very respectful and very understanding regarding the situation that I was going through. I drove 18 hours to come home and get the storage the same day. You can only imagine the stress I was under, but Madison made it smooth sailing for me, and thank you Edgar for putting in the shelves inside my storage. Words can’t describe how I appreciate their kindness. ?
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February 2024 by Leonard M
Love my unit and postal service!
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February 2024 by Hermelinda arenas
Very clean storage. Easy access through app.
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December 2023 by Frank Marquez
Been here since they opened and I absolutely love it. Best Storage I've ever been too
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November 2023 by Michelle Lopez
Master Storage 365 is definitely your modern storage facility! I didn't have to worry about losing keys, because the app on my phone opens all doors and even my own storage unit! You totally feel safe no matter what time of day/night you are there since there is plenty of light and surveillance cameras. Appearance wise, it is very clean and well maintained - I never saw any type of critters or webs. A really generous gesture of theirs is that you can use their moving van for free! The cherry on top is that all of the staff is literally an example of world class customer service.
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November 2023 by Olga Singh
Great friendly and helpful staff.God bless them all!
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October 2023 by Bobbie Hernandez
I'm so happy that MS 365 came to Madera! Upon opening of MS 365 I have had absolutely ? amazing Customer service from owners n staff. I'm Always greeted with a smile n happy ? hello. The units are amazing, great lighting, great space, drive way areas are wide/ spacious, always clean grounds an office is always clean an welcoming. All around 5 star in my book! Thank you.
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October 2023 by Craig Oner
The front desk employees are really kind, the non restricted hours I can go in and out of my storage is really convenient! I definitely recommended to my family and friends. Who else can take something out of locked storage @ 1:00am totally worth it ⭐⭐⭐⭐⭐
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October 2023 by patrick martin
We have looked for storage that we felt comfortable with. Master Storage is safe and we can sleep easy know are belongs are safe. What can we say about the staff more than helpful. We even met the owner who was more than helpful. If you want a great place who has great customer service this is it !
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October 2023 by Michelle Schultz
Great place to store your personal belongings, boat or trailer. We loved the staff and all the help they gave us. Highly recommended!!
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October 2023 by Edward Gonzalez
Super friendly staff, clean place, large storage places. The place is highly advanced. It is a very welcoming environment.
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October 2023 by Mike Thompson
Greeted with great hospitality over the phone and even better customer service!Getting my storage unit was made easy by a simple couple of steps with no hassle! Great security throughout the entire facility as well. Did I mention that you can access your storage unit with a 24/7 access keypad at anytime!
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October 2023 by Vonara Bostick
EXCELLENT customer service. The grounds of this place is always clean & if you need help with anything someone is there to help. The moving van is available for customers who needs it for in town moving 4 hours per customer, if you don’t use all 4 hours at once you can save it for later. I really like this storage facility. You can do so many things here like get mail or store your wine in their refrigerated storage section, etc Very nice place.
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October 2023 by Leanne Carr
The staff working in the Madera Ca Master Storage 365. Are not only professional and efficient; they are extremely courteous. I have been to the facility at various times of the day and night. I have always found it clean and with proper lighting in the evenings. I have always felt safe while on the premises. Accessing the gate and Storage units are made easy by the app. I'm not gonna lie. I did have a problem with the app. That was totally error problem on my part. Once the staff help me establish and learn the app i have had no problems. As I said that it was was an error on my part. Since this is the first time I used an app for anything such as this. Having a dexterity problem that I have. I am so thankful that I don't have to mess with locks. So in closing ...Yes, I would highly recommend to anyone Master Storage 365 in Madera Ca.
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October 2023 by Alex Cruz
Great place safe place secure place to store all you stuff