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January 2024 by Hernández
quality
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January 2024 by Ramon Generoso
Today, I returned three items ( I rarely return merchandise I buy). I went to the check out counter and two were open. I went directly to the one nearer. The girl who assisted me and the girl beside her were talking on how they do not like return transactions. I just kept quiet, which was very unbecoming of me. It was the beginning of a long day for me so I kept my cool.I believe it was tactless and rude to talk about something like that since I was returning some items. I used to love coming to this place, but sad to say that it has deteriorated tremendously since it opened years ago. I have more to say but I will stop here.
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December 2023 by Veronica Estrada
I found a really cute pair of boots, and when I got up to the register, the lady in the front informed me that someone had switched the tags and I understand how that’s not their fault but the lady in the front who said she was the manager for upfront was talking to me and treating me as if I was the one who did it right off the bat and that made me really uncomfortable and I informed them that I wasn’t the one who did it and I understood that it wasn’t fair that the tags were switched for them but it’s also not fair to me. When I find out the boots is going to be double the cost of what I thought it was gonna be. So I asked if there was anything they could do as far as marking it down and of course she said no so I asked to call the store manager so I could speak with them and they called the manager of front and basically didn’t even let me speak with them and convince them to say no right off the bat. I had to ask to speak with them and it was a no they had me up there for a long time and it was embarrassing to be treated like I was the one who switched the tag, the second manager didn’t treat me with that way, but the first one dead I ended up buying the boot, but now I feel taken advantage of, and I kind of feel wrong about spending my money there that supports a business that treats people accordingly.
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November 2023 by Charlotte Watson
I did buy a pair of shoes, some of the child shoes was to high in price . The store was cluttered up people walking by you. This wasn't a good atmosphere, but I will go back to give them another chance.
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July 2023 by Lindsey D
One of the only places to shop in Madera my twins love it and you can always find good gifts for just about anyone
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July 2023 by Jasmin Jimenez
Sonia C coordinator is rude someone needs to give her manner lessons…
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May 2023 by juan martinez
Too expensive.Should of been a Ross.
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January 2023 by Virginia D. Smith-Valencia
Lots.of.clothes not empty but after Christmas so to be expected low on cashier's but food service
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November 2022 by vanessa M
Just got rang up with a young man I didn’t catch his name but he had longish hair he was awesome great customer service made my day!
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September 2022 by Aimee Leen
Very nice store. Good prices
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August 2022 by Pat Sanchez
I’d like to acknowledge Maria in mens wear! She was very helpful and her personality made my interaction very pleasant! Thank you Marshall’s for having a great staff! Thank you Maria for being you!
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March 2022 by Connie Hernandez
They have a lot of great stuff!!!
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February 2022 by Angela J.
I just shopped at Marshall's and they have a great selection/variety of stuff. My cashier was Josiah and I have to say, he is such a great employee. He was so friendly, caring, & great at his job! We need more people like him in this world.
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January 2022 by Danny Fong
Thus store is always neat and organized. Only thing about Marshall's is clothes are random. They cannot shop for your size of item if it's not in the store.
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December 2021 by Jennifer Whatley
Worst store ever never go back there again. They made me feel so small and less of a person when I was simply trying to return a sweater that I didn't like when I got it home and tried it on. Just simply would not return or give me store credit without the receipt even after I showed my bank statement with the purchase. I just went to my car and sobbed. After asking why several times I finally got an answer from the manager saying that it smells like cigarettes. My mistake for smoking from my car and across the parking lot into the store. The smell was on my hands and the cashier asked me to remove it from the bag . So of course it smells like cigarettes. Worst customer service ever.