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March 2024 by Eli R.
The flooring is a scam. They installed my flooring wrongly. No one responses or care. The store manger Troy Norris was the worst among them. He was rude and condescending. He lacks basic communication skills, and shouldn't be a manger nor should be working with people. They are been ignoring the bad install for years, and now they are saying it is late to do anything about it. The flooring manufacturer confirmed that they did a bad installation and pushed it back to Lowe's, yet they are denying and trying to get out of it. Absolutely a nightmare
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February 2024 by Adrian R.
Went to Lowe's in Madera for a complete kitchen remodel in 2022. It's been a disaster ever since. It's February 2024 and my kitchen is still not finished.
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February 2024 by Melissa Hughes (BooBooPrissy)
They have free air to air up ur tires. Just in case. On the Pro side. It's a good thing. Kudos Lowe's kudos!
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January 2024 by Phil Goad
Best hardware store everThey have everything you need for harware/home repair
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January 2024 by Sifirino Montejo
This place is great, it has everything you need in the house, it is perfect for visiting
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December 2023 by Gina Kelly
Was having trouble finding neem oil for my photinas. They had plenty.
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December 2023 by Apex Investigation
Purchased a new washer and dryer. Jesse was very helpful with showing us different models and making the purchase and delivery order. Johnny and Carlos delivered and they were so professional and we appreciate their extra care and friendly service. They were awesome. I contacted the store before delivery having seen a lower price elsewhere and Dan the store manager was super helpful and did a price match adjustment for us. Service was excellent.
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November 2023 by Alice Blancas
Great store! Clean, well organized and comparable prices. Employees are courteous and knowledgeable with their departments. There's plenty of parking available and is located conveniently near the freeway and restaurants.
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November 2023 by Janice Treleaven
Not good. Drove 20 miles to pickup a Chest style freezer that my husband had seen earlier in the day. I got there and there was no one in the department to be found. Waited 10-15 minutes at the help desk finally raised my voice loudly to ask "is there anyone that can help in appliance department" finally had Jania come over to help. Showed her the model we wanted and was told that it would have to be ordered. I told her that I needed it today and I was willing to buy the floor model. She told me that wasn't possible. I asked to speak to the dept. Manager to see if I could work something out.. answer was" I m the Dept. Manager" and " No it's not an option". I asked if another Lowes might have one in stock and she said "No"So I called Walmart and they have a larger Frigidaire 7cuft freezer for $35.00 less and will deliver to my home free tomorrow. Done deal! Paid for it and Lowes lost my business for the day. Carlos in that dept. did go the extra mile and checked in the back to see if there was any other models available..there were but they were an additional $89.00. He tried and also told me that apparently my husband had spoken with the department managers direct supervisor earlier in the day... oops?
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October 2023 by Jessica Prado
I love this place they were so helpful. Helped me find a washer and scheduled delivery. The gentleman's name was Brennan.
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September 2023 by Kevin Roberts
Dont interact with guy at self checkout. Went in for bird seed and screen door. Starts with a nice greeting and keeps asking questions untill he's looking in your wallet. You dont need to ask me for id buddy. And just cause you have a mask doesnt give you the right to invade my space. Lean on someone elses keypad while im trying to pay dude. This visit was kinda sketch. #10 am lowes.
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September 2023 by Inez Lucero
MARCUS was excellent! I was only looking but he answered all questions and ultimately the reason why I purchased the stove, hood range, and microwave! All match the refrigerator!
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September 2023 by Gina Garcia
Love this place, as once an employee as well. Miss my co-workers and some of my bosses I used to work with. A place I got to be myself and enjoy the people and Co worker's. Some outgoing co-workers & I had a lot of fantastic customers. Prices are a little high, but u get what you pay for. I still get my 10% discount it helps. Won't choose another place. Only if I have to.
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September 2023 by Paula Pullen
Staff made me fill very uncomfortable I was asked by 3 different worker if I needed help bt neva once asked anyone else like if the was scanning what I had toake sure I had once I got up to cashier
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July 2023 by Wences Gtz.
This time, I have a lot better attention, " Great customer services" ?
