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December 2023 by audriana Lopez
Jay’s was great the whole experience was just beautiful . They helped us with two funerals my father and grandfather all in one day. I really felt like our family had the chance to grieve and not have to worry about the other things. The best thing was that they streamed the services for the people who were unable to attend.
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December 2023 by Donna Hollingsworth
Everyone at Jays Chapel was so caring and helpful when planning for our loved one. Peggy, Lisa, Pastor Farmer and Caitlin were a few we had the pleasure to help us with arrangements for our mom. Peggy was tremendously supportive and compassionate. Always keeping me informed of events along the way. Lisa helped me from the beginning to guide me in the right path. She did a beautiful presentation in announcements and checking in on me. Pastor Farmer provided a wonderful service for our mom that will truly be remembered. We appreciate all of the Jays Chapel staff with providing their professional services and love.Thank you again,The Shirley Hollingsworth Family
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December 2023 by Tamara Lathrop-Parsons
When my husband passed away it didn’t know whatto do but follow my husbands wishes to the tea…. I chose Jays chapel for one it’s 3 min. Away 2 it’s been in our town for a very long time. 3 Peggy has been the most wonderful person helping me along with catlina I believe that’s her name oh my goodness ThankYou Lord I cryed and cryed ..they helped me with everything and my husbands ashes were back and I put the most beautiful urn I seen it was a American …I know my husband would of loved it.. it sits above my fireplace an he told me this” babe if things ever happen to me just remember put me above the fireplace an alwaysKnow I’m right here I love you a will alway be there ….if your mad you can yell at me if your needing cry on im there”!! ThankYou jays chapel !!!
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September 2023 by crystal gonzales
Jay's chapel really went above and beyond what I could hope for. My wife's passing was difficult, and they made the process so easy for me. Especially Peggy! She was just amazing! Thank you so much!
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September 2023 by Rico R.
Jay's Chapel is a great funeral home to work with...we have created and produced a lot of headstones and monuments, for families that they have serviced.....
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September 2023 by Stefanie Johnson
The fine people at Jays have been serving my family for years. They are so kind and helpful. I highly recommend them. They skillfully help you navigate one of the worst days of your life and they do it with grace and humility. And at the end of it all, they have helped you create a beautiful service for your loved one that has passed on.
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September 2023 by Donald Lopez
There are not enough words of gratitude to express how grateful we are, with all that was done to meet our needs, and those of our father.From Jay Chapel to St Joachim's church to Calvary Cemetery. Everyone was very professional and courteous. We would especially like to thank, Wayne Gomes & Lisa for all that they did to make sure everything went as planned. Also, a special thanks to whomever made sure that our father looked so well.
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September 2023 by MARTY MAR
I want to thank Jays Chapel for hosting my grandmothers funeral and service, my family really enjoyed and where really happy with Jays Chapel staff and service, very respectful and professional. I would recommend there service to friends and family, and again thank you Peggy and Jays Chapel for helping our family in times like this.
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July 2023 by Diana Falcon
Willy Cortez and Peggy were amazing! They accommodated my special needs. They provided genuine support, sympathy and guidance. They were so kind and professional. They were very helpful and made it so easy for me during a difficult time. Thank you!
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July 2023 by Holly Woods
I always questioned how a funeral home gets a bad review but now I get it.If you have never had to bury a loved one you’re lucky but the first time you have to do it, you have a lot of questions and things that you don’t know that you will need or should set up in advance. A funeral home has handled this situation hundreds of times someone should offer a checklist or something that let you know, hey did you think about music, pictures, do you want to open it up for people to speak and say their goodbyes just different things that might get lost amongst the grief. This funeral home offered little to NO guidance, was under the impression certain things were bought that weren’t. Pretty positive we had the WRONG CASKET, looked nothing like the catalog! Whole funeral service lasted 47 minutes..47minutes!! I felt like they double booked or something it was so rushed and insincere I have tried to not let the anger get to me but I’m 2 months past the service date and still haven’t received the death certificate. I’m just livid with how this extremely difficult and stressful ordeal was handled it’s heartbreaking and I hope nobody else has this experience.
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June 2023 by Phyllis Myers
Our Funeral Arranger Dillon R.Moore was so caring, that it made that day so very easy for my Children and their spouses and my self. I was so nervous about the time to come do it that i was almost sick. But Dillion made it comfortable. I would think that he knew our family personally. I would (will) consider him part of my family. Thank you Dillion
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June 2023 by Alexis Garza
Dillon was very professional yet still made you feel like you have been friends for years. He was extremely easy to talk to and he understood exactly how we wanted our mother’s services to be.I feel like our mother knew we needed a person like him to get through the most difficult time of mine and my little sister’s life. Thank you very much for everything you did Dillon, And the rest of the caring staff at Jay Chapel of Madera.
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June 2023 by Cathy Gaither
Mr. Wayne and his staff at the Jay Chapel Madera California extended exceptionally impressive and professional services. With a paralyzing disability, I had to fly from Atlanta, Georgia to in to California to memorialize my mother. During this grief stricken time, Jay Chapel exhibited the utmost altruism, compassion and understanding towards me and my family. They handled my mother, with gentleness, kindness and loving care. She was beautiful! My entire experience with this funeral home from their arrangements to the actual funeral services at the church was amazingly outstanding! Their excellent customer service was on point from day one!! I highly recommended Jay Chapel to anyone when the time arises for the funeral needs of their loved one. I give them five stars, and five thumbs up! ??????????. Thank you Mr. Wayne and Staff for a job well done!! May the Lord always bless everyone at Jay’s Chapel. You are truly loved❤️?????Sincerely,Cathy Gaither,Extremely Satisfied Customer?
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May 2023 by Diana Gonzalez
To Whom It May Concern:On behalf of my entire family, I would like to express a huge shout out of heartfelt thanks, gratitude and appreciation to Dillon Moore and Staff at Jay's Chapel in Madera, CA. Our Mom's passing was an extremely stressful and difficult time for all of us. Dillon and Staff were exceptionally caring, compassionate, kind and patient. They treated us with a great deal of empathy, understanding and respect while providing quality, first-rate service with impressive efficiency, commitment, diligence and dedication. They were available, helpful, and courteous throughout the entire process, from beginning to end. They should be commended for their hard work and praiseworthy actions. We sincerely and wholeheartedly thank you, Dillon and Staff, for everything.We have worked with Jay's Chapel before and have always received exemplary service and care. We highly recommend Jay's Chapel to help with your funeral needs for yourself or your loved ones.Sincerely,Diana Gallegos GonzalezMadera, CA
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May 2023 by Gabino Garcia
Peggy was wonderful and accommodating to our wishes and needs. Peggy and her staff made the process easy for my family and I. My kids are grateful for granting their wishes during a difficult time.Thank you Jay Chapel.
