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September 2023 by Ismelda
I had third party mechanic use H.O Tire to do an alignment on my vehicle. Once I received my vehicle it felt out of line. My mechanic told me to take it back to them and they took care of it right away. My car is good to go they were very professional, friendly, and very tentative to their customers in English and Spanish
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July 2023 by Manny Gunz
I recently had an extremely frustrating experience with H.O tire shop that not only provided poor customer service but also failed to follow up on their promises. My attempt to do business with them turned into a complete disappointment, From the outset, I encountered difficulties with their customer service. When I initially called to inquire about their tire options and schedule an appointment, the person on the phone seemed disinterested and impatient. To make matters worse, I had requested a callback from the shop to discuss a specific tire issue and to confirm availability. However, to my surprise, I never received a return call. I waited patiently, expecting a professional follow-up, but it never came. This lack of response not only demonstrated their disregard for customer satisfaction but also left me feeling disregarded and undervalued as a customer.
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June 2023 by Rosendo Gomez-Larios
You know they are always willing to help people I bring here and are always in a good mood they treat them nice and I haven’t heard a complaint yet
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May 2023 by Lauralynne Pariset
I can't say enough nice things about H O tires I got a flat I don't know how ran over something and he fixed my tire and didn't even charge me and had me on my way back to work. I on my lunch had to get back to work and fast, thanks to HO saved me big love them.
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December 2022 by Jerrold Kazynski
I had heard good things about H.O. where competitive pricing, good inventory, and service were mentioned.As a "Seasoned Shopper," I'm always on the lookout for good value. My 60,000-mile rated tires had 55k on them, so my radar for replacement was warming.H.O. is off the main streets or highways, but it's worth the search. A great shop and showroom plus helpful staff will find the tires and custom wheels you want or need.
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July 2022 by Steve Gonzales
I found a great place to take my vehicles in Madera! What a great group of honest and friendly mechanics that actually saved me money. A local repair shop had quoted me quite a bit more for the same job. I haven’t purchased tires from them yet, my nephew told me he buys from them and he is satisfied with pricing
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July 2022 by Marry Poppins
I reached out to H.O tire but got minimal customer service. I previously got my rims,brakes, and tires hear was looking forward to changing up car but not very responsive so I guess I'll just go somewhere else
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June 2022 by Beau D.
I was traveling through Fresno and called their Fresno location to see if they could repair a lower ball joint. I had several other quotes from big brand tire shops that were absolutely outrageous with lead times that were absurd. Elias answered the phone and said they could do it asap. I drove straight there and they got it done for a very reasonable price. Great place!
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January 2022 by Elan Teichmann
this shop is 100% bogus . took my money on december 6th, sent me a message that my order was being processed, hasnt returned a message at all. never sent my wheel. total scam.
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September 2021 by Eric Cyrus Liszniansky (Cyrus the Servant of את)
I went to visit a friend who was getting an alignment I was impressed with the waiting room and the many different unique looking wheels they had on display. I had visited the chinchilla location about three weeks ago assisting another friend acquiring a tire for her van. Back at the Madera location the store manager came in and showed us a copy of the alignment printout and I noted that all 4 wheels where with in specifications. I have 25 years in the auto industry and my specialty was front end and brake repairs. What I typically notice is the front wheel toe adjustment on both wheel initially are not adjusted however that sometimes is because the steering wheelwasnt centered when they recorded the before reading. Typically I have seen many times where the from toe may not have changed and I know what exactly what to look for on those printouts to see if there was anything more than centering the steering wheel to bring the front toe within specs . in this case the right rear camber was out which required an eccentric bolt adjustment and I know that effected the toe on the right rear wheel as well. The front wheels where then centered and adjusted to meet the manufactures specs. The manager explained the adjustment to my friend who pretty much did not think too much about it however I was impressed with the work. My friend also purchased 2 wiper blades at a very reasonable price and the manager installed the front blades for no extra charge. I would give this shop my referral to future associates and friends as I believe that shop has good prices and good profession work ethics that you can rely on.
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September 2021 by CECILIA LUGO
The main worker was absolutely courteous and knowledgeable ..but one worker had to be put in his place being reckless with my vehicle.
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June 2021 by ImRamro
1998 Jeep Cherokee death wobble after installing lift kit, drop down bracket, bushings, and adjustable track bar.They fixed my horrible death wobble and aligned the tires that were way off.Jeep rides perfect!! 1best 140 bucks spent ever. I was already in over 500 bucks trying to fix it myself. Great service and expert mechanics, I am impressed!!They even said if there is any more future problems, just bring it in.
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June 2021 by JOSE Mendoza
Really nice people
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May 2021 by Rolling Fender559
Carlos always helping with a friendly and high quality service
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December 2020 by Fredrick Martinez
Great service with no hassle ?.
