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October 2024 by G R
On Wednesday October 16, 2024 I as a regular customer came in for my coffee in the morning. During my visit my wife and I grabbed coffee. Minutes later I returned to pay for diesel. The girl with the blue hair (Laura) asked while laughing, “How the Mrs. is doing, and if she got me in trouble because the Mrs. ignored her”. During my coffee transaction as I am a regular I was the only one being addressed, therefore I don’t see a reason why she would think she was ignored or feel that it was appropriate to question me as a customer about getting in trouble as if I’m a child. I also don’t see how my wife ignored her as she was not being addressed because I was the one she was speaking to. I find it unprofessional of a worker at a truck stop to behave like this and ask personal questions or make comments like these to any customer in general. I let her know my wife is the jealous type in hopes she stopped being so extra and for other reasons as I was not planning on making any complaints. I continued coming here as usual and it is awkward that this blue haired girl goes out of her way to address me by name, and make contact. However, on Friday October 25, 2024 I went in again and I was helped by a different cashier who processed our transaction as any other cashier would by greeting, asking if we needed anything else and about the rewards program. The blue haired girl was there again helping another customer and instead of greeting her customer and processing their transaction as she should, she decided to go out of her way to make the visit unpleasant once again. She decided to greet me, and say goodbye obnoxiously loud and coquette all within seconds while practically ignoring her customer during their transaction and interrupting mine. I find it disrespectful and intolerable therefore returned to have my wife speak to a manager a few hours later. Luckily the manager was the cashier who had witnessed the whole transaction hours earlier and knew exactly how it occurred and why it was so bothersome. In addition, since this has been going on over a period of almost two weeks I asked others if they have had any similar issues and many said they felt the same way. The blue haired girl isn’t kind and professional she is disturbingly coquettish to the point it is annoying and I am now taking my business elsewhere meanwhile this is resolved.
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October 2024 by Denise Zuniga
Zero stars shitty place they don’t allow for you to sleep in your vehicle, even though there a travel center and off the freeway. The owner is selfish and will not allow overnight sleep smh
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October 2024 by Krissy
Good gas prices and good subway
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October 2024 by Baljinder Gill
Clean Restroom..Lot of space of parking..Subway And Taco bell is for delicious food.. Exit ramp is closed to 99 southbound for Construction work
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October 2024 by RHatter
Need to raise max amount of credit card for fuel.
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September 2024 by Sarb Sing
Many fuel pump
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August 2024 by Williams Trucking
Always clean. Every shower is extra large and clean. Cheapest fuel in the Pilot network that's around
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August 2024 by Wanda Macke
Very clean. Friendly workers, very nice place to take a break from the road. !!!!
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August 2024 by jimmy J
This EZ trip is the worst place to try and get propane. There is never a service tech available and when one is supposedly working they are always out to lunch. Do yourself a favor and don't waste your time with EZ trip, go to Love's. They are always available and the service is always top notch.
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July 2024 by Elissa Gordon (G G)
Late post
December 21, 2021
Whenever we are in Madera, visiting my brother and family, my Mom and I always stop in to purchase gas, Subway sandwiches, or get some Cinnabon. I really like the atmosphere and service by all employees who are very friendly and helpful. It's always packed with trucks or vehicles there. Its a very busy place. Excellent service by far.?
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July 2024 by Margarita Valdez
Except for the GPS taking us to a location way off. But pretty spacious area.
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May 2024 by Elizabeth Buckley
Great rest stop. Showers, clean restrooms.
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May 2024 by Angel Zarate
The EZ Trip and 9one chain is one of the best gas stations, they have ample parking and a wide variety of products for women, young men and children, always very clean, large bathrooms and showers to enjoy a nice bath in vrdd my respect and admiration for all the people who works great, always keeping the places clean and always attentive to the clients. I don't give them 5⭐I would give them 10⭐
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May 2024 by Lola Davies
Fast service, clean, they got mostly everything. Staff is friendly and professional.
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May 2024 by Trusted Samaritan
Bad prices for e85
