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February 2024 by Sandy V.
I used Enterprise Rent-A-Car in Madera for the first time and had the best experience compared to other auto rentals in Fresno and LA. Although the selections are small, they are able to accommodate compared to Fresno. My car was in the shop for repairs for approx. 30 days and their team was flexible working with my insurance and made sure I had the best (out of pocket) prices. I rated it four star due to the cars are not the best condition but this place has the BEST staff. I highly recommend this rental service.
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December 2023 by Paul Lewis
Fast, friendly, in and out under 10 minutes. Highly recommend ?
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December 2023 by Belinda Randhawa
Got a rental thru my insurance while waiting my car to get fixed. Thank you Omar and his team. Excellent. Picked me and my kids up from car shop and drop me off. I didn't get the girl s name but thank you. ? Great customer service, respectful, polite and fast.
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December 2023 by Sharon Bates
Took a guest that had a car reserved and they tried to tell her it wasn't available. I told the gentleman we just drove an hour and a half to get here. She better have a car as she Reserved it and held it with her credit card. He gave her the car!
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November 2023 by Charlotte Watson
There is a girl at Enterprise and she is good. She is nice, kind and fast. She get you up out of there. Go girl!
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November 2023 by Michelle Galli
The associates were very helpful. They got me into a vehicle as quickly as possible.
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October 2023 by S P
I am extremely satisfied with Enterprise Rent-A-Car in Madera. Michael and Omar, who helped me upon pick up and return of my rental, are courteous, professional and helpful. Excellent Customer Service!
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October 2023 by Anil Kanda
Paulina and her crew took good care of me. I was in a bind and they went above and beyond the call of duty to help me. Helped me out greatly and saved me a ton of money and time. Thankful for this team
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September 2023 by Monica Romo
Michael is always a pleasure! Great customer service and very helpful!
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August 2023 by Anna Berber-Giddings
I recently had the pleasure of renting a car from Enterprise (Madera, CA) for my last-minute travel to the bay area, and I must say, it was an exceptional experience from start to finish. Here's a review of my rental car journey:Booking Process: The online booking process was smooth and straightforward. Their website was easy to navigate, and I found all the necessary information about the available car models, pricing, and rental policies. The booking confirmation was sent to my email promptly, making it convenient to keep track of my reservation.Pick-Up Experience: Upon arriving at the rental location, I was greeted with a warm welcome from the staff. My rental agent was Michael, he was friendly, professional, and efficiently processed my paperwork. Michael explained all the terms and conditions clearly, including insurance options, fuel policy, and any additional fees. The whole process took less than 15 minutes.Car Condition: I rented a midsize vehicle, and I was delighted to find it in great condition. It was clean both inside and out. Everything was fully functional and did not drive like a rental.Driving Experience: The rental car performed flawlessly throughout my trip. It was smooth on the highway. The air conditioning worked perfectly in the scorching summer heat, and the car's infotainment system was user-friendly, allowing me to connect my phone effortlessly. I appreciated the extra safety features, such as lane departure warning and adaptive cruise control.Customer Service: Enterprise impressed me with their exceptional customer service.Drop-Off Experience: Returning the car was equally smooth and convenient. The rental agent quickly inspected the vehicle and confirmed that everything was in order. I received my final invoice via email within a few minutes and it matched the initially quoted amount.Overall, I couldn't be happier with my rental experience with Enterprise. Their excellent service, well-maintained vehicles, and customer-oriented approach exceeded my expectations. I will definitely choose Enterprise again for my future trips.
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July 2023 by MAZIKEEN RAM
Not my first going through enterprise, I rent for business purposes monthly. So the interaction was odd, guy I didn’t get his name was behind his computer the whole time. Had poor customer service skills. Didn’t even greet and very rude. Will not be going to this location any longer.
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May 2023 by ROLLIN COLE
Good fast service friendly staff
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May 2023 by Juan Cabrera
Look like they deleted my review….here’s it again….. was car accident the other drivers insurance was providing me with a rental for work I had to get a ride just to be treated with a horrible attitude the girl started company to me about my insurance say that my insurance is one of the worst to get a hold of she was just in a very horrible mood
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March 2023 by Laron Johnson
The TEAM here is INCREDIBLE!! They are quick, efficient and very FRIENDLY!
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January 2023 by J Villanueva
Jason and his team made my rental one of easiest and best trips. I can say enough good things about the experience
