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January 2024 by Audi Sanchez
Came by the Madera location for account information and assistance. Very satisfied with Team member Xavier assistance, quickly answering all my questions and concerns.
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November 2023 by Jeannie
Jasmine is AWESOME! Listen to my concerns and resolved my concerns and issues. She was professional and communicated very well.
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October 2023 by Mechelle Lopez
Jairo was such a great help with getting me a new phone. Nice and very professional. Took care of all of my questions and needs in a timely manner. I wont hesitate to go back to see him if I need assistance with my phone needs.Thank you Jairo
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September 2023 by Chavita Franco
David was an amazing help. As soon as we arrived he did not hesitate to ensure my needs were met. He helped me upgrade my phone to the new iPhone 15 and couldn't be any happier! Every branch needs a David.
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September 2023 by Carolina Vargas
I came in today for a new phone and the girl who helped me was extremely helpful and knowledgeable! Her manager, I believe named Damaris, came over and was also super friendly. I felt so welcomed. I will definitely be coming back here! Thank you ladies.
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September 2023 by Itzy Delgado
Mariah & Damaris were able to help me out with all my problems they were very nice and kind I will definitely be going back to this location again, best customer service ever!
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September 2023 by Anessah Aguirre
Amazing customer service, especially from Damaris and Estela! They helped me with some issues I was experiencing and were very welcoming and informative.
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September 2023 by Chanel Cierra
I’m very satisfied with my visit ! I went in to upgrade my device and Mariah helped me with a very good deal and she had great customer service.
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September 2023 by Delilah Trevino
High recommend Damaris! She went above and beyond and gave me the best service! Anything you need, go to her!
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July 2023 by rajbir aulakh
Worst service ever seen on a store . Guys were sitting free instead on helping . Guys got worst attitude . I would cancel my plan instead of seing their face .
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July 2023 by Leticia Ramirez
I went in the other day and the work environment seemed very toxic. I overheard one of the managers scolding a sales person very harshly. It made me feel awful and made the environment of the store awkward, she was awfully cold too. I’ll still give some stars for the other employees, they were very nice (despite having a boss like that).
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June 2023 by Shelley U.
Had a 10 am appointment at this location. I walked in at 10:01 to find 2 agents busy and a manager standing around. During my 1+ hour there, I observed the manager wait around and not do much as the line kept getting longer and longer. I was seen about 10:15 and the person was helpful, didn't try to upsell me on anything but....she kept looking around and greeting other people who would walk in the door. It slowed down the whole process! The manager finally took a customer and she helped him with a genuine smile. I felt like this was less than desirable customer service, due to lack of "appropriate customer engagement" to meet my needs as a 28 year customer of ATT. I feel like I'm a long term customer who was given a lackluster service experience at this location. I prefer the one in Riverpark. My advice: Concentrate on the customer in front of you, ask if they have an appointment and, if they do, make the walk-in people wait. I planned ahead! Lack of planning on someone else's part is not to be built into my appointment time!
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June 2023 by Carlos G.
en esta tienda te roban ofrecen planes que no existen el cobro de la factura es extremadamente
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May 2023 by Thomas Bangoura
Almost hit this girl driving an AT&T car because she was texting and not paying attention to a 2 way stop. Almost t-boned her on the driver side at the corner of Daley Rd. and Honda Rd. @ about 11am. Hire better, more competent people AT&T... Smh
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May 2023 by Blue Red
Daniel was the best. He provided the best customer service. Thank you for helping me out with tech issues.
