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“I like to thank our local postal service workers for always delivering our communities extremely important mail safe and sound. I personally feel Management is doing a great job keeping their employees happy because every time I go I have a pleasure experience and fast service. Thank you all again we truly appreciate your service and hope you may that.”
“My husband and I have a private Box this location, and this has been by far the best choice we could have made. The employees here are some of the nicest, most helpful people I have ever met. They always greet us with a smile and go the extra mile to make sure our shipping needs are met. I can say for certain that I have never had a USPS experience as good as the one at the location, and I will go out of my way to continue being a customer here for the foreseeable future”
“The historic post office at 900 Alameda Street in Los Angeles, also known as the Los Angeles Central Postal Facility, is a significant architectural and historical landmark. Completed in 1934, this building is a prime example of the Beaux-Arts style, featuring a grand façade with classical detailing and an imposing presence. Its design reflects the importance of the postal service during that era and showcases the artistry of the time.
The building's interior is equally noteworthy, with elegant spaces and intricate design elements that highlight the period’s craftsmanship. Over the years, it has been a vital center for mail distribution and has played an important role in the city's development.
Despite the changes in postal operations and usage over the decades, the facility remains a prominent example of historical architecture and an enduring symbol of Los Angeles' growth and modernization. Its preservation and continued significance make it a valuable landmark in the city’s architectural heritage.”
“The Mail Shoppe is awesome and so convenient close to my home. Big thanks to the friendly staff for always being there for all my printing, copying, shipping, visa photos, faxing needs (yep, some government offices still want you to fax documents to them...crazy right?!)”
“Shout out to Ms Renita!
Thank you for your help today (08/16/24).
Positive attitude, approachable, knowledgeable and very helpful.
I wish there's more like you. You have no idea how much you cheered me up today. Thank you.”
“I just wanted to say thank you to Jose for always being so nice and helpful to us. We go to the post office almost everyday and he is always in a good mood. I appreciate his amazing customer service and friendly attitude. We always make sure to go to this post office because of him. Thanks Jose.”
“First time coming to this location. Was in the area and needed to mail off my passport to be renewed as well as take care of other packages. Donovan was the team member who carried out exceptional customer service with detailed mailing options and mail times. He knew I was very new to the mailing options so efficiently took care of my concerns. Donovan was thorough, friendly, had some jokes, and process the task smoothly. There was a line but he took care of the customers with a breeze.”
“I had to mail a package internationally and Erica at the USPS Miracle Mile branch in LA was amazing! 10/10 she was efficient, informative and friendly.
Between the loud construction outside and personnel shortages, I know it is a struggle to go to post offices but I think the employees there do their best. Professional & efficient.”
“I came here with an apt for my kids passport, it was our first time getting passports so going through the process was new to us. We came in and noticed front clerk Alida assisting another man, she sounded friendly and helpful to “him”. After we went up her tone changed and she definitely made our experience uncomfortable. We didn’t disrespect her in any way we weren’t rude in anyway and we noticed the tone of voice with us vs. her tone of voice with that man. After a few mins another clerk assisted us and he is the only reason why I gave a 4 star. The customer service that she failed he fulfilled. We noticed different interactions with Alida and customers and she picks and chooses who she wants to give good customer service. We even noticed her interaction with one of her co workers and it was very tense. She shouldn’t be in the front unless she treats everyone with respect not only when she feels like it.”
“Hit or miss with regards to wait times but everyone inside working there is helpful & accommodating. A true neighborhood post office with employees who haven't been dulled by the grind.”
“Typically I loathe going to the Post Office as much as the DMV. Today however I had the most pleasant experience and here are the reasons why. 1. Parking was readily available ( This post office has a good amount of spaces and there is residential parking available as well. 2. The line was non-existent ( There might have been one person ahead of me in line. PRO-TIP: If you come before 11:30 the line is smaller, they tend to get busier in the afternoon) 3. Pleasant customer service ( Ms. Lucy was kind, knowledgeable, and helpful. She even double-checked a shipping policy of the receiving address to make sure packages were still being accepted. Thank you Ms. Lucy you're awesome!) I will definitely keep this Post Office in my rotation.”
“[Review #759]2023-045I couldn't remember why I came to this US Post Office in Lomita when there's a perfectly good one down the street about 1/2-mi. from my house in Torrance off Monterey St. However, I did remember why I visited this location... I needed my expired passport to be renewed & we had already booked our flights which departs in 47 days (08/12/19). Gulp! I had to pay a $60 surcharge for the expedited service.It was hump day (06/26/19) with less than 2 hours before closing. I had all my paperwork & expired passport, but wasn't organized with it & still needed to write a check. When you're frazzled, it would be nice to have some reassurance from the postal worker that I have everything in order. She wasn't friendly or all that helpful, but I got everything in the envelope & paid extra for expedited service. Sigh... when I was kid, I really enjoyed quick chats with our mail carriers & looked forward to our letters & packages. I always get a "hello" in, especially during summers when I'm not in school; things have changed a lot since.In any event, I received my new passport the weekend before our trip with 4 days to spare. Whew... talk about the 11th hour! o_O This was our last international trip before the COVID-19 lockdown. We were fortunate for this trip because it was the last time my kids saw their great grandmother in person before she passed on (RIP mormor). Grateful for the speedy return of my passport, but wish the personnel were a bit friendlier.”
8:30AM - 4:30PM
975 S Atlantic Blvd, Los Angeles
Post Offices
“Great Service, Frank Espinosa Passport Clerk assisted us on renewing our family Passports. Had to make multiple trips due to our crazy schedule. Every time I went in Mr Espinoza was pleasant, professional and helpful. Did have to wait because I didn’t make an appointment. While waiting , I observed how professional he attended each person before me. Thank you. Maricruz Zambrano”
“I had to do a return and really wasn't prepared. I had the items in a see through bag it came in and the returned label in hand. Anthony offered to pack and label the bag for me. Made my day! THANK YOU!”
“A black American lady received us well. Tracking packages of anything, I lost the luggage that I dropped off with a value of almost $300 with transfer fees $131 from the scam”
“They are very active. Packages are processed on a daily basis. Unlike Torrance's, they have a delay of a day or two in processing cheap packages such as First-class .”
“This may have been the most pleasant usps visit I've had as of late.I figured going in for passport stuff would be a hassle but no, as long as you have an appointment, and all your paperwork, it is a breeze.The workers are personable, funny, and like family it seems.The entire application process with an appointment took under half an hour.Downstairs, the non-passport section seemed a bit confused about their own self-service machines and the stamps available upstairs.We got a decent amount of cute snowman stamps from the machine much to the employees surprise somehow.”
“This Place Is actually 1 minute away from my house so when I order something my package comes Last since we’re next to the place or I’m first sometimes it the best”
“Me gusta esta pequeño pero ,muy amables muy eficientes las chicas, yo boy en la tarde cuando salgo de mi trabajo nunca hay gente muy rápido el servicio y con buena atención sobretodo uno de los pocos correos que tienen muy buena manera de tratar a los clientes por que la mayoría de correos tienen un personal muy pésimo hablado de carácter.”
“If you're looking for a reliable and efficient Post Office, look no further! I've been using this location for years, and they consistently deliver excellent service. Whether it's sending packages, purchasing stamps, or seeking assistance, the staff is always friendly, organized, and knowledgeable. They make every visit a pleasant one.”
“BEST PLACE EVER!!! Super professional and helpful, fantastic energy You have to come here, they're much quicker than the post office plus you can get more stuff done in one place! Amazing shop I'm not going anywhere else”
“Nice little post office. Small parking lot. Available packaging supplies are inside the lobby. Lines are short when I visit. So you get in and get out, faster than most post offices. This post office is right across the street from South Gate high school. So it wouldn't be a good idea to go during school release times, due to traffic and congestion. Otherwise, this is a great post office for your mailing and shipping needs.”
“I've been shipping items for a year here now and I've never had an issue. I usually go on weekday mornings and I never experience a long line. Everyone has been very helpful.”
“The customer service representative was nice and helpful. She was patient and answered to my questions. Chose the best option for me. Compared to other locations that I want she had outstanding customer service. I will definitely go back to this post office if I have a chance.”
“I've never had a bad experience at this office. The staff is super friendly! I work weekdays so I've only ever been in on the weekends. The line is always pretty long, but they get through it at a pretty quick pace!”
“Yesterday, 23Mar2023, I needed to overnight a letter to Austin, TX. I went to the FedEx office on Lakewood Blvd. Fedex wanted $59 for a 1 oz letter. I was shocked at the price. Also, they weren't able to look up my account; they said it no longer existed. I also checked UPS - they wanted $61 for next day and $96 for early morning (8AM) - that's right ninety six dollars!!! I think they've lost their fricken minds. I ended up going to the USPS (post office). They were friendly; almost no waiting. I used Priority Mail Express (1-day). I just checked and my letter was received in Austin by approximately 1100 local time. The charge was $28.75. Hooray for the US post office! Only issue with USPS is that 800 call center/voice prompt system and online system has issues - difficult access and issues with voice prompt system. But overall a very good experience.”
“Nina is the best!!!! So friendly and so helpful. Went above and beyond to help me even though I showed up late almost at closing.... Yes I was that person! Thanks Nina!!”
“I AM Connected to a FedEx Ground Package System INC Corporation Audit System that is disconnecting from a direct connection to a digital AI Hide Surveillance system”
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“Stopped by this Saturday at around noon and it was a decent size line. Jonathan and Norma (only 2 tellers at the time) took care of all us in timely manner as the line moved along without issues. The people at the post office do a phenomenal job with the customer service. Our local mail carrier does a great job as well. Keep up the good work USPS! ? ?”