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November 2023 by Nancy Castaneda
Great customer service the staff is very friendly highly recommend
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November 2023 by Miguel Sanchez
No place like work!
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September 2023 by Josey M.
Made me wait on the phone for about 45 min then my call was dropped , I called another store in HP and they answered right away , please train your employees to answer the phones properly or you ll lose many customers like myself
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September 2023 by Samuel Davila
Very good service, a very happy atmosphere?
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September 2023 by William Howard
Great customer service all the staff was very helpful.
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August 2023 by Cinthya Romero
Everyone is friendly, supportive, helpful and understandable I recommend you guys to come and do your services in this specific location
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July 2023 by Javier L.
Worst service ever. A few of the employees there are willing to help but the management there aren't in the business to help customers. I regret upgrading my phone at this location.
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May 2023 by Brandon W.
The reps turned us away and sent us to a corporate store because we weren't purchasing any thing. We were transferring a line from one person to another and they wouldn't help us.
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March 2023 by The Way Verse
Left with some awesome gear for my gadgets. Definitely worth it.
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March 2023 by Shay A.
Went in here last week because the recent breach has had my phone screwed up for 2 months! I mean my bank accounts and everything were hit! Talked to att over the phone until they basically said they didn't know wtf to do. I went in to this location for real to find out when to cancel my whole account so I can go to another company. The young lady working here was awesome. She was the ONLY one I spoke to who came up with a solution. I wish I remembered her name!!! But she's awesome and kudos to her!
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March 2023 by Jerry Hernandez
I went into the Lynwood Store today and tried to upgrade to the new iPhone 14. We were assisted by a guy and we mentioned that we wanted to upgrade and he began to tell us of promotions they had in the store. He told us that the only way to get the promotion was to add a new phone line but in the end we would still be paying extra. I kept on telling him I did not want to get the extra phone line as I would not need it and all of a sudden "they didn't have the phone in the store." I don't know if he was lying to me or not in order to just not give me the phone but it felt like a waste of time. He could have started with that from the beginning rather than just trying to sell us a brand new phone line. He already knew what phone I wanted and could have saved us so much time. I would have gotten a new phone number but couldn't even have the phone. And to top it off he answered a personal phone call while attending us and made us wait for that call to end as well.
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March 2023 by Thomas Johnson
Fast and friendly, w great deals. Thank you!
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March 2023 by Jose Carlos Carrillo
I love this store marla is the best and really sweet.
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February 2023 by K4OTIC ENTERTAINMENT
Great service went in and added 4 lines 2 watches and a iPad Luis and Jesse were great!
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February 2023 by Ariana Perez
My husband & I went in to see about their trade in promo. We were assisted by Luis who mentioned to us he was a manager there. he explained to us the promotion which he stated was that if you trade in your phone you get up to $1,000 credit which would pretty much cover for “free” iphone 14 & if we wanted the iphone 14 pro max we would just pay an additional $2-$5 monthly on our bill to cover the difference as long as we did the 36 terms. I asked what I thought was about every single question I could possibly think of because I know the tricks to the “art of selling”. He even explained to us that our first bill was going to be the highest due to the prorated charges which I completely understood. What a surprise I had when I received my first bill! The first thing that caught my attention was the business line, I dont have a business so I wasn’t sure why I was assigned one. Then, I see that im being charged a monthly payment for each phone of over $25. After looking up At&t’s promo I come across some terms explaining that the trade in promo wont take into effect after 3 billing cycles. This was NEVER explained to us. The amount that I’m going to pay after my first bill is no where near what Luis had explained to us. It’s frustrating and disappointing that we were very clear on what we were looking for but ended up with a higher bill than what I was paying at Verizon. I will definitely escalate this with corporate.
