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November 2023 by Ran D.
Helpful service, knowledgeable technicians. Wheel Works may cost a little more, but they're consistent, dependable, and professional. Patty and Margaret helped me and were a joy to work with. I like the service where they top off the air your tires. You pull up and they come out and it is very helpful.
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November 2023 by Michael S.
While everyone who isn't as experience with cars and tires will tell you to go to America's tires or discount tire's in Campbell. Those who actually know cars go to wheelworks. They have better prices and better services and most importantly they are very careful when handling my car. Never had any scratches unlike the other stores mentioned above.
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November 2023 by Dragutin P.
My review refers to Wheel Works store in Los Gatos, on Los Gatos Blvd. I have been doing my tires there for last few years and always got excellent service and price. I have been working with Margaret, who is store manager. She is always courteous, offers me great options and service and shows real care for customers including scheduling.Few days ago I replaced the tires and found out that they also do oil change (for a very good price). They did that also, and included basic inspection. They found out that my battery needed replacement and was at the end of its life, and they replaced it (and likely saved me headaches in the future). I appreciate that kind of proactive service.All in all, I am very happy with their service and working with store manager Margaret. It is also good to know I can do oil change and tire rotation as well.Drago
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November 2023 by Marie M.
Made appointment at 10am to fix a tire that WheelWorks sold me that was bad. The attitude of the person who answered the phone when I called at 3pm was unacceptable. Saying they're doing us a favor by squeezing us in when we made an appointment. Really consider looking elsewhere to get anything done.
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October 2023 by Elise W.
DO NOT GO HERE!! Been going to this location since I got my driver's license (21 years of business with this location) and never will I ever return, after my annual check up and oil change in early October. I was told last year what my wear on my brakes were and that to have them checked in a year because it might be time to replace them. My car has over 80,000 miles and I still have the original brakes on them so I figured this was the year I would finally need new brakes. So naturally this year I asked them to check my brakes because I felt the time had come to replace them if need be. Well not only did the new manager Kyle speak to me like I was stupid and was extremely condescending and RUDE, he proceeded to tell me when it was time to pick my car up that my breaks were completely fine, in fact pretty much brand new!? Brand new??? So did the break fairy bless me and replace my breaks? Over 80,000 miles and I have brand new looking breaks??? I told him there's no way, he proceeded to tell me, "Look, do my guys get commission on selling you breaks? YES! So do you think my guys would lie and not want to make money off of you? NO! Its their job to sell here, so your breaks are perfectly fine" So I left and felt very concerned. Decided to get a 2nd opinion at a different location and didn't mention my experience at the Los gatos because I just wanted their "honest" opinion. Well not to my surprise their opinion was much more accurate. My breaks are still good but the back ones are mid. They said come check in a year but I should be fine for now. I showed him the los gatos paperwork to their paperwork and he was shocked and said that's a huge difference from what they told you. He apologized and I told him it wasn't his fault but he apologized for the company. Long story short I will NEVER go back to the Los gatos location ever again! Why would I pay money to them to be treated like shit!? Why did they tell me my breaks were brand new?? Are they just over looking things because they are over booked everyday?? Or since they make commission, we're they hoping that my breaks would get so bad that it would do more damage in the long run and they could rack up a bigger bill on my next visit?? Great job Kyle, you just lost a loyal customer!
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October 2023 by jason hood
I had to have some work done on the front suspension from hitting a curb. Margaret at the front desk took great care of me. The guys fixed it up faster than expected and I had my jeep back in a couple days. 100% recommend this place and shout out to the whole crew. Thanks guys!
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October 2023 by David Mirassou
The team a wheel works are amazing. The attention to detail is above and beyond. Margeret keeps everything running smooth with a positive can do attitude!Services: Tires
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September 2023 by Andrea Westrum
Excellent service. Margaret does a great job. Nice staff. Clean place. Good prices.
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September 2023 by Paula Burkley-Ibonie
Pretty decent place. They give whoever they are waiting on their full attention. This is a good thing unless I'm 2 or three people deep in the line ?
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September 2023 by Woodrow Quintos
You make an appointment online, when you get there, they tell you that you have to leave your car for 3-4 hours! What’s the point of making an appointment online?! I checked their other store branches and they all said the same thing !?♂️
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August 2023 by Blue Hendricks
Had an appointment for an oil change and it took them 3+ hours… also the prices here are not great, 140 for a synthetic oil change is pretty pricey.Service: Oil change
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August 2023 by David M.
The people at the front desk are very kind, They will book an appointment and tell you exactly what you want to hear. "If you can leave your car heat, it'll take a couple hours." Three hours later when you haven't heard anything at all from the kind people, you will call call them to check the status and what you will hear is; "They're working on it right now." They won't offer an estimated time when your vehicle will finally be done, but you can pry their generic answer out of them: "It'll be another hour and a half to two hours. And you'll be lucky if that quote, which was what they tell you when you drop off your car, is accurate. I would only recommend these people to someone I don't like.
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July 2023 by Bob Lapcevic
Always a great experience from LG Wheel Works. This was a simple tire patch but they did it quickly and right before a holiday weekend which was very helpful.
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June 2023 by Mark S
I have had worked done on my car on three different occasions.Blown tire due to pothole. Excellent serviceI heard a sound and thought my brakes needed service.Free inspection showed that the brakes were fine.Replaced shocks and struts along with one motor mount.Work was done on time.I would recommend this shop.
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June 2023 by Mark S.
I have had worked done on my car on three different occasions.Blown tire due to pothole. Excellent serviceI heard a sound and thought my brakes needed service.Free inspection showed that the brakes were fine.Replaced shocks and struts along with one motor mount.Work was done on time.I would recommend this shop.