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December 2023 by Sarah Shaqir
The automated phone system hangs up and doesn’t put you through to a store associate. I can’t use self service to find out if this store carries a certain product —before driving all the way there to buy it. Terrible customer service (or lack-there-of).
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December 2023 by Dianne Van Voorhis
Jona was very knowledgeable and patient in setting up my new IPhone 15 for me.
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November 2023 by Alex Maurer
Noah was extremely helpful with helping me decide how to best deal with my damaged phone. Extremely kind and knowledgeable.
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November 2023 by Sandy O'Gorman
Serena was super efficient helpful and knowledgeable! Love my new phone !
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October 2023 by Melisa Arslan
Alex was incredibly helpful. So far my experiences at Verizon have not been the best, but he was not only very quick, very transparent, did not push anything, but probably the most competent phone service worker I have talked to so far. Thank you!
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August 2023 by Florence Beckmann
Marcos was very knowledgeable and gave us a great deal of help and guidance. He spent the time needed to give us a wonderful customer experience. We will return to this store for our phone needs because the awesome service we get there.
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June 2023 by Colleen Meola
Great store. I send people here all the time. Some of the stores that are actually by my house could learn a lot from the folks at this store. Great customer service.
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June 2023 by turtlesilk
Great personal service in a quiet environment. I appreciate not having to deal with the stress and noise of the Apple store to upgrade my iPhone!
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May 2023 by Amy King
Best Verizon experience I have had. Marcos was engaged and walked through details in a clear way explaining pros cons of each option and was clear on the cost implications. We were in a hurry and he was accommodating on what needed to be done vs what I could do later. Very impressed!
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April 2023 by Mikail Price (Kale)
Marcos and Ellie were great. My family and I were dealing with a bunch of issues after switching to Verizon but things got resolved. Would recommend this store!
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April 2023 by Jane Montevaldo
Excellent service. Ellie was superior providing the best in customer service, product knowledge, She was competent, friendly, personable …. an asset to Verizon
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March 2023 by Tommy Lim
I just purchased a iPhone 14 and was given excellent care by Marcos, he was knowledgeable and patient. I highly recommend Marcos.
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February 2023 by Sharon Herald
I'll be better able to evaluate when/if I get used to my new phone. Jonah was very helpful.
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January 2023 by Bruce Bookman
Everyone on the staff really took the time to listen and understand my needs and concerns. I’m very happy with my purchase and I am a loyal Verizon customer.
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December 2022 by Julie Lasher
Very friendly and competent service. Got the help i needed, and the products i wanted to buy.
