Answer the damn phone.I have to keep writing because a review has to be eighty five characters, but really how many letters does it take to just ask why don't you answer the damn phone? It is the easiest thing to do when you work in radiology, just answer the damn phone. Am I at 85 yet? Answer the damn phone.
December 2022
Very poor customer service. Rude and disorganized Radiology technician. They took 3 months to coordinate a simple X-ray and MRI. Will not return to this service again.
July 2022
Made an appt for 4:30 and was not seen until 6:00. Was not informed they were running behind. The receptionist should have informed me. Just a note for Valley Medical/ Radnet- The floors, baseboards, walls are dirty, scuffed all over and dingy It's so depressing and feels so unsanitary considering it's a medical center.
