“Dana at the UPS Los Gatos office provided an exceptional experience in notarizing my legal documents. Her professionalism, kindness, and extensive knowledge made the signing process smooth and efficient. I truly appreciate her patience and dedication in handling our family’s documents. Thank you!!”
“Brenton went above and beyond to help me and my elderly father print out a form for the DMV so my mom could get her disabled persons placard. We were having issues with the PDF not printing correctly, and Brenton came over and had us sorted and on our way in less than five minutes. That kind of know-how and excellent customer service is very uncommon these days. Please accept my compliments for the exceptional experience at your store. I was really stressed out when I arrived and Brenton definitely turned my frown upside down by the time we left.
Thank you very much!”
“I had to get a new passport at the last minute (note: the Dept. Of State no longer adds pages to existing passports, who knew?) - and I stopped by Walgreens for their so-called passport photo service and of course "the" person who does those photos wasn't in. I quickly looked for other places near me and AIM came up. I will now go to AIM for every possible service they support - shipping, keys, photos, etc. They were SO nice, SO professional, SO quick - and they even had a proper lighting setup for nice photos. They also have a great canine mascot who is very welcoming and makes the whole seemingly mundane experience exceptionally pleasant.”
“I use this location for large format poster printing (menu signs) and shipping needs. It’s a small crew here so I get to see the same polite people every time. Placing my poster print orders online is easy and has a decent turnaround time, almost always next day. So happy for this location near work! I flip flop between this one and the Sunnyvale El Camino one depending on where I am in the South Bay.”
“I've started coming to this FedEx site by default and it's the FIRST and ONLY FedEx ship site to which I can ascribe a high rating and great experience consistently. Staff are very conscientious and they take of you quickly. I am SO GLAD and GRATEFUL THAT THIS PLACE IS HERE!!!”
“Whenever I've sent packages to a destination, it always gets there quicker than their estimated time. Yesterday, August 30, I sent a blu-ray to a friend in Dublin through USPS for his birthday at 3:35 pm. My friend received it 10:59 this morning. Outstanding!Their little black shop dog is friendly too.”
“Jatinder was very helpful and efficient when we came for our passport appointment. She even caught an error for me on my form so I have her to thank for saving me from a lot of future stress and issues. The kindness and patience here goes a long way - thank you!
I've been trying to call this location but can't reach an agent. I left a large pink water bottle there with animal stickers on it. Please save for me and I will come pick up ASAP. Thank you!”
“Satisfy and co. run an excellent neighborhood shipping store. They create a wonderful and welcoming vibe without compromising on efficiency. I love that Satish remembers everyone’s name in my family.”