-
December 2023 by Jennifer Hogue
My favorite place. Always kind and friendly…
-
August 2023 by Anu
Horrible! Don’t go! Very rude. Stone burned my ankle. Owner didn’t apologize and yelled at me and was condescending.Service: Pedicure
-
July 2023 by Skye Monet
I loved my experience here, I was seen by Lisa and she took her time on my nails and they are perfect. I recommend this place !!! Love itService: Manicure
-
July 2023 by Lynn Hoefflinger
I've been coming to Shiny Hails for 3+ years for mani, pedi and waxing services. The techs are all efficient and good at what they do. Ivy does a great job on my gel fingernails - often offering opinions when I ask. Lisa always takes extra time massaging my feet and calves during my pedi - so great. The owner Nancy is organized and does a great job waxing.
-
June 2022 by Annette Finsterbusch
Been coming here for ten plus years. Great work and very kind, service focused women working there!
-
March 2022 by Laura Blanc
Nancy and Ivy are great they are clean I suggest going there.
-
January 2022 by Parvin J.
Made a first time appointment for pedicures with them. I walked in she told me the credit card machine is not working and I have to pay cash. I asked how much without any polish and they said $30. I only had $20 in cash so started to walk away. They said you can Venmo I said ok. The person spent less than 10 minutes on my feet no scrubbing no cuticles cleaning a bit of rubbing my legs and said it was done. I said I was hoping they do better scrubbing and cleaning since I wasn't even getting a polish on my toes and she said this is our basic service and if you want more you have to pay more. So I feel like I didn't Eve get $10 worth of service and now have to pay $30. Then she gives me a name on Venmo to pay. I bring it up it is a man without any reference to this business at all. I say who is this I am not paying this man. The woman says this is my husband and the owner of this place. I refuse to Venmo the this man. Gave her the $20 I had then went out to find a ATM and since it wasn't my bank's ATM I got charged $3 there to get a $20 bill. Came back and gave them the other $10. The most terrible experience I have had any any nail salon ever. Do not go there!!! The job she did was beyond acceptable and how treated me was even worse
-
November 2021 by Lourdes Lee
The ladies at this salon are very sweet and I appreciate their work. Lisa is the best.Services: Pedicures
-
October 2021 by Michelle S.
Needed a pedicure for my husband and myself. Friendly and accommodating nail salon They take cash and credit cards, can schedule appointments and take walk-ins. My husband got his first pedi today and both got Shiny pedi for $40 We were both happy with our experience here. Will definitely return. Cash tip preferred.
-
July 2021 by Christine P.
Review solely based on personal experience and customer service. * First impressions: walked in without an appointment and they were very kind to me and told me that I'm welcome to come in and wait for about 10min. Upon first impression, the salon is clean and inviting with beautiful decor such as a gorgeous orchid display and orchid canvases on the wall. It felt a little bit dated, but that didn't bother me. * service selection: large variety of pedicure selections with varying price points, $30, $40, $50. I choose the deluxe, $50 because I'm a s***** for a nice pedicure and it did not disappoint, I enjoyed every minute. They have a large range of gel pedicure colors to choose from, I choose #27, bright purple. * Quality of service: A+. I sat in my massage chair and enjoyed everything from foot scrubs, cold masks, warm masks, hot rock massage and foot massage. Amazing foot massage! I love all the excessive foot treatments and they did not disappoint. They even let me choose my own fragrances which was lovely. *hygiene: A+ they used a hygiene barrier for the foot soak, all tools came from a hygienic package, there was a plastic barrier between me and the nail technician, and she wore gloves and a mask. I felt safe and protected inside the salon. *overall experience, 10/10 value. It was worth $50 and I can't wait to come back.
-
May 2021 by Leanne K.
My daughter and I had an appointment at 11:30 but were not seated until noon. To say the atmosphere was chaotic is an understatement.. Very loud and not relaxing at all. When asked if I wanted to cut my nails shorter I replied no but she started cutting them anyways. The worse part about it is that three of my daughters nails broke off with 24 hours and my nails looked terrible even after I asked for them to be fixed. Not going back for sure...
-
September 2019 by Naglaa P.
They were rude to my boyfriend when he was getting pedi and mani with me. She literally left my boyfriend after doing his pedi when one of her regular customers walked in with out doing his mani. I was shocked and didn't know what to say. I told her you didn't finish my boyfriend mani. She said when the other worker finishes her customer will get to my boyfriend. Very rude. They lack simple courtesy. Sure we are not going back because this rudeness even though I moved very close to their location and was planning on going regularly. I don't think they care about having new customers, but at least they should have basic courtesy skills. You just don't leave a client you are working on, when your regular customers walk in.
-
June 2019 by Deeya A.
I've been here several times to wax my eyebrows and they have done an amazing job. I went again for my monthly wax and the lady who did it began by telling me that my nails were "not nice" and that I should come to here instead. Then she continued waxing my eyebrows and I asked to see a strip, the strip had a line of my eyebrow hair. I got worried and told the lady that I just wanted a cleanup, she proceeded to take offense. I cleared up the fact that I'm not telling her how to do her job I would just like to reinforce the fact that all I want is a clean up. Towards the end I took the mirror and saw that she burnt my eyelid.
-
May 2019 by linda m neuberger
Fabulous mani pedis, very clean salon. Great staff they are upto date on the newest nail colors.
-
May 2019 by Victoria R.
WORSE nail salon. 1. Constant chitter chatter by employees which takes away from the experience. 2. Owner has no respect for its customer's time. Making an appointment for a specified time? Don't bother. They will get to you when they finish eating in the back. 3. Tips in cash - they prefer tips in cash so they can scam the IRS by not paying taxes on tips. 4. The salon pedi spas are not ever cleaned that I have seen. They use plastic in the spa basin and then throw it out after the Pedi. The upscale nail salons use cleaning techniques that are approved by the health board. While this salon chooses to clog up our environment with their plastic because they are too lazy to clean. They have not been approved by the Department of Environmental Health - County of Santa Clara. BEWARE!!!
