Safeway on Pollard Rd in Los Gatos offers a convenient and friendly grocery experience for the neighborhood. The store has a wide selection of groceries, including a deli, fresh produce, meat, and seafood. Customers can order deli items online for quick pickup, and the store also provides Grocery Delivery and DriveUp & Go services to save time. The floral department offers exclusive debi lilly design products and services. While some customers have had positive experiences at this Safeway, others have been less satisfied. Some report feeling stressed and unhappy shopping there, citing poor produce quality, high prices, and limited selection compared to other local grocery stores. The staff are sometimes described as unhelpful, with long checkout lines and a lack of availability to assist customers. However, recent updates indicate the staff has become more pleasant and helpful. Despite these mixed reviews, the store does offer some budget-friendly specials, like $5 Fridays and affordable meat prices. One customer was particularly impressed with the excellent service and friendly assistance provided by the meat department staff. Overall, Safeway on Pollard Rd aims to be a convenient one-stop-shop for the community, though the experience can vary.
