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May 2024 by Judy L
As far as the Petco store goes, I think this one is the best. The service partners at the front desk/cashier are always friendly. I want to give a big shoutout to the grooming service folks though. In particular, Teyerra usually takes care of my dog and she does a very good job and adores my big goofy dog. Highly recommend this store especially their glooming service!!!
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May 2024 by Uriel Rodriguez
I recently had the most incredible experience at Petco that I just had to share. While browsing for pet supplies, I was greeted by an exceptionally kind and helpful employee named Sandra. Not only did they assist me in finding everything I needed, but they also went above and beyond to ensure I had the best shopping experience possible.
What truly touched me was Sandra’s genuine care and concern for both me and my pet. They took the time to listen to my concerns and provided valuable advice and recommendations. Their knowledge and passion for animals were evident, and it made all the difference.
But what truly sets her apart is their extraordinary kindness. They not only helped me with my immediate needs but also took the time to educate me about proper pet care and nutrition. Their guidance has truly changed my life and the life of my pet for the better.
In a world where exceptional customer service is becoming increasingly rare, Sandra stands out as a shining example of what it means to go above and beyond for customers. Petco is fortunate to have such a dedicated and compassionate employee, and I am incredibly grateful for the positive impact they’ve had on my life. Thank you, Sandra , for your kindness and exceptional service!
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March 2024 by Stacey Valenz
Not as much selection if dog food inventory as other locations. Could be availability since pandemic, but nice store
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January 2024 by Asa H.
We just had our standard poodle cut by Teyerra and she did an outstanding job. We are pretty picky with how we like our dog groomed and she followed our requests spot on. Honestly, this is probably one of the better hair cuts he has ever had (and we have tried a lot of places.). The icing on the cake is that our dog seemed very happy when we picked him up. We will DEFINITELY be coming back when it's time for his next trim!
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January 2024 by Carol Hargett
Friendly, efficient and reassured me that if my cat wasn't happy with the choice of food I could return it within 30 days for credit. All sales are kept track with my phone number so I don't need a paper receipt.
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January 2024 by Scott Fitzpatrick
Average Petco. Though we do like the staff here.
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December 2023 by Andreas
Somewhat disappointed choosing this place as the go-to for my dog's first set of vaccines. The vet tech was obviously irritable, made multiple snide remarks to my partner and about my dog, and continued talking about my dog after we went on to pay. The worker who was checking in people was wonderful, and the other vet tech seemed to have more professionalism and was the one who held my dog down with the patience and compassion the other tech lacked. Additionally, the cashier had a great attitude that somewhat helped take my mind off the bad experience. If it weren't for 3 other employees who actually made this a tolerable experience, this review would be a 0, but one bad seed isn't enough to sour the complete experience. However, I don't think I'll be coming back.
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December 2023 by Suzan Sander
Well stocked and friendly staff.
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December 2023 by Black Cat Rants & Reviews (Review Kitty)
My pets love shopping here. I don't. I go here for my pets.
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October 2023 by Chris Young
The dog dragged us inside
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October 2023 by LB V.
The grooming salon is open again!!!!! Really great team!!!! I'm excited to bring my dog in regularly and know that he is in good hands!
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October 2023 by Kelley T.
I like this place because it's cozy and peaceful. It's a bit far from where I live, but I don't mind driving there when I visit LG. The fish selection is decent and the store is not crowded like other Petco's. It feels more like a local shop than a big chain. Sometimes they have what I'm looking for, sometimes they don't, but I still enjoy shopping there.
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October 2023 by Corina C.
John was very friendly, came to check in on us while we were browsing through the fish selection, and offered to get us someone with fish-knowledge if we were interested. Was a pleasant interaction
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September 2023 by Makayla Stowe
Gabriel, John, and Thomas all are amazing staff members. They worked very well together to make sure I got everything I needed and felt like I was apart of the Petco family!
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September 2023 by Lila Jones
This Petco is clean and well stocked. The one downside is that it is understaffed s sometimes you have to wait for assistance, especially as it pertains to purchasing rodent, reptile, avian or aquatic pets. Sometimes the fishtanks are under quarantine.
