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August 2024 by Ron Fredericks , Biophysics Lab
Some staff members are knowledgeable and friendly—at least one is not. I recommend finding another place, as there are two other offices in Los Gatos close by.
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July 2024 by Linda Wallace
Friendly staff who provided fast service when I was in a hurry.
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July 2024 by Brad Eastman
From the moment I walked in Greg greeted me with a smile and asked how he could help. He was helpful, polite, patient, knowledgeable, and professional. I needed a new passport photo taken, and ship my old passport, in exchange for a new one. Greg quickly assisted me, while answering all of my questions, and without any hesitation. This gave me confidence that I had everything I needed for my new passport and that everything would be squared away.
After our encounter, I shopped around for a few minutes and noticed Greg assisting customers while simultaneously helping his coworkers. You can tell that he's a team player and enjoys helping others. I highly recommend asking for Greg the next time you’re at this location.
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December 2023 by Ksenia Postolnik
I can't express how much I adore this office. The staff here exemplify attentiveness and efficiency, and they consistently get things done promptly and accurately. Just a week ago, I found myself in a bind with an urgent task – I needed to have a poster printed on foam board, as VistaPrint had let me down in terms of timing. Ronica stepped in to assist with my order, and her exceptional service left a lasting impression. She was not only polite but also incredibly understanding, guiding me through every step of the process and offering valuable advice. To top it off, my foam board was ready by the end of the day – that's what I call true professionalism! Thank you so much!
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October 2023 by Leticia Maldonado
Outstanding service. Every time I go they are helpful, patient, and service-oriented. Givo is wonderful!
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June 2023 by Divya Pathapati
Impressive staff and their teamwork!!I went inside to drop off one of my package in the last minute where the pickup truck was almost leaving. I had to get a passport size photo and send my package in less than 5 minutes. One of the members helped me with the photo and other one with printing the label. Despite they suggested me to go another location in Campbell where the pickup time was later in the day; the team members at this location made it possible by sending out my package right before the pickup guy left. Thanks a ton!! You guys did a fantastic job. Couldn’t be more happier about the service you provided to make a customer feel valued.
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May 2023 by Megan Shieh-Cruz
needed a print job; great service from Greg and Ronica!
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February 2023 by Martin P
Greg was very helpful in safely packing and shipping our large electronic device.
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November 2022 by Pin-Yao Ting
Today is the 7th time FedEx sent my packages to the wrong address. Despite the fact that the shipping address on the label is correct, FedEx made up its mind and kept changing the correct address into the incorrect one. I have already filed multiple claims, but none of them help.
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September 2022 by Andreas Santucci
The employees used a HUGE box to package some smaller items, skyrocketing the (estimated) shipping costs to well over $100. It seemed like they didn't take their time to think through how they could have packaged things differently: poor customer service.
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September 2022 by Ms. P B.
Came here in the Walgreens and they are only drop off pick up. They have zero boxes for you to use and told me to go to another FedEx. Wasn't helpful as I wanted to ship a small item and they refused to help as they have zero boxes here.
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August 2022 by NT CA
This is the new and updated fed ex officeIt shrank (lol)Non the less printing , services and drop still the same…..color printing runs about 1.25 b/w 30 centsParking easy. Access is a bit odd.
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April 2022 by Nick Gusto
I went here to have programs printed for our wedding and the service was great. Givo helped me out and made sure the final product was exactly what we were looking for. We will definitely be returning here for future print and copy needs. Thank you!
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April 2022 by Prasad Vaghela
I came in with many photos posters and stickers, and I was able to print all of them for a good price and the employees helped me a ton with all of them. Great at answering my questions and troubleshooting! The employees name was Givo! Thanks so much Givo for the help.
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April 2022 by Motts Zilla
Last time I went in they had terrible customer service. Copy machines were down or broken, over charged for a large print.Similar experience at another fedex.Good drop off for fed ex items. Easy parking.*looks like it’s closed now*
