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March 2024 by Steve V.
I first called to ask for a quote & ask them if I could do a walk in at 3pm. He said on the phone that it should be okay. I told them I need the car by 6pm. Please have it done by then. I stopped by the shop around 5pm asking if my car was not done. They never work on my car... He said I'm so sorry this has never happened in 5 years working here... When paying for services they charge me extra because he said he put an extra layer of clear coat but when on the phone he quoted me a different price... He then said he could do a rush job so then he did it quickly. He said if it was not touched up enough I can drop by again & get it re-worked. After a few days I noticed he did a half ass job. I reached out to them in a couple days asking if I could get re-work on Tuesday. He said it might be raining on Tuesday, He also said please send me a picture of your headlight, So I can give you more information if he could work on it. I texted him Sunday, Never got any response? Then the following Tuesday I stopped by the shop and they were closed... I then called the number asking if they were open today. He first sounded really friendly then and said the shop will be open in a bit. After when he ask what I need work on he seem not as friendly then blame me that he told me the shop was not open Tuesday. I had to wait the whole Tuesday until they called to get re-work. They text at 3pm in the middle of day saying if I'm available at 6pm & lie saying he trying call me & went to voicemail which I never got a phone call. Then around 5:30 pm he texted me saying he was running late and wouldn't be at the shop until 6:30pm. When getting to shop at 6:30 he then made me wait until like 6:45pm to get my headlight re-work on. I work in retail and this is really lousy customer service. I would not come back to this detail shop and I would not recommend coming to this detail shop since they have poor customer service and blame people & making you wait a whole day to make appointments & change appointments & making you wait even longer . I suggest you save your time and headache from this detail shop and find another shop that doesn't charge you for every little extra thing they do & make you an appointment.
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November 2023 by Gerard G.
I had them perform a thorough detailing service, and I was not only impressed by the exceptional quality of their work, but also by their competitive pricing. I highly recommend Cargenixs.
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October 2023 by Andres J.
Came in to get my car detailed and was helped out by Saul. He left my car like brand new and was super friendly and helpful
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October 2023 by Cesar G.
I had my car brought in here for a detail and May I say I haven't seen my interior this clean in years thanks to Saul my car looked brand new highly I will highly recommend this spot to my friends
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October 2023 by Andrea H.
This auto detailing spot is the best spot I've been to in a while. The service I received from the staff was very helpful. My car was cleaned with the upmost care. I highly recommend this place for any detailing needs. Very affordable.
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October 2023 by Jhoan R.
Very friendly staff, especially Saul would recommend. Very nice shop too. Would comeback again
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October 2023 by Jesus C.
I have brought two of my cars to get detailed and both times I was helped by Saul. He gave amazing service and was very nice. Left my Subaru looking clean. Would recommend 100%!
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September 2023 by Brian Joseph
Devon did a fantastic job removing tree sap from my wrapped car and detailing inside and out in very short time for a reasonable price.Services: Full body wash
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August 2023 by Evelio R.
The worst car detailing job ever. I paid $350 for an extremely low quality job. A regular car wash would have been better. I don't recommend this place at all. The pictures speak by themselves. Use their service at your own risk.
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July 2023 by Mia P
After moving over the hill 5 years ago from Santa Cruz, I’ve found the place for my 2001 Toyota Celica to shine! Devon is very talented and truly cares about your customer experience, will give you realistic car expectations and will offer helpful suggestions about car maintenance. I have tried numerous places around the Bay Area, and many companies will nickel and dime you, but with Devon he is reasonably priced and he willabove all take care of you and your car! I will go to no one else! I’ve had different types of details, waxes and washes here, and my paint looks brand new! Check out his waterless car wash spray! It’s affordable and works amazing! And saves water! ?Service: Auto detailing
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June 2023 by Cloud M.
Amazing speed, interior and exterior cleaning under 45 mins, affordable price, friendly services
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March 2023 by Curt C.
Devon and his team have detailed 3 of our families vehicles in the past several months at both the SJ and LG locations. Made our older cars look nearly brand new inside and out. Also did great work on our new vehicle applying paint and interior protection, PPF, and tinting the windows. Wonderful and very efficient service. Devon is a pleasure to deal with and was very transparent with pricing. We will definitely bring our cars back.
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March 2023 by M. T.
Devon did a great job with a tough car that was in need of deep cleaning and ozone.
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February 2023 by Marnette Atkinson
Awesome job!!!Services: Seat shampooing
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February 2023 by Alma Bustamante
Great experience! Fast, professional, thorough. The team at cargenixs was very kind.Service: Polishing
