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July 2024 by Jodi Novak
The employees are super friendly & fun.
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July 2024 by andrea
big selection on drugstore beauty products, some of the employees are very rude. manager seems great, however there’s this older man with a bigger build who does not care about customers.
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July 2024 by Caroline
Employees are friendly and helpful when looking for an item on sale. I was able to find the products that are on sale and checkout smoothly using my rewards card without no problems.
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May 2024 by ariel dominguez
They really went above beyond . Great experience !!!
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January 2024 by A S.
I have been a regular customer at the CVS pharmacy for quite some time now, and I must say that I always have a positive experience whenever I visit. The staff at this location is not only professional and efficient, but also very caring towards their customers. They always greet me with a warm smile and are more than willing to assist me with any questions or concerns I may have. It's evident that they take pride in their work and genuinely care about the well-being of their customers. The overall atmosphere of the pharmacy is always pleasant and inviting, making it a comfortable and enjoyable experience. I highly recommend the CVS pharmacy for anyone in need of quality service and genuine care.
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November 2023 by art mori
Send wrong messages to me so I have to make useless. To get the store I’m today they Told me to wait until 20 min for my persciption and when I came back they it Wouldn’t be ready for days
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November 2023 by Deirdre R.
Came to this CVS on Pollard in Los Gatos this morning looking for a few different things. I mainly wanted new nail polish by OPI in a nice color for fall and winter which I was able to find easily. They have a good selection of OPI nail polish colors. I was happy to find that. However I was also looking for cotton balls and they were completely out of them. I asked a sales clerk, Leila, where they were and she confirmed that they were completely out. Later I asked her if they would order more and she said yes but didn't really give me much info about it. Seems like a pretty necessary item to have in stock but who knows these days with covid what can be available because I thought for sure Safeway next door would have them but they didn't either. It was easy to find cotton balls a few days ago in Hawaii though. I should have brought them with me back home! I gave them to my friend instead. I'll try ordering from Amazon. Other than that, my mom wanted Sudafed and Leila showed me where it was, so that was great, and I found bobby pins easily which I needed. Overall it was a good experience. The store was pretty nicely organized and had lots of fun stuff, I'm pretty sure I could spend a long time browsing in there and buy a lot of bonus stuff but I didn't do that.
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November 2023 by M Z.
The Pharmacy is run with amazing staff. Great attitude, and very efficient. They always have smile in and very helpful. Amazing service!
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October 2023 by Raquel R.
Pharmacy staff need a lesson in customer service. If you value accuracy in your med, peace of mind and overall health please avoid this horrid pharmacy. Strongly advise CVS management to do a re-haul of the pharmacy staff and get more competent and empathetic staff. People usually come to CVS for the pharmacy so its important for that to be passable quality at least.
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September 2023 by Lynn McFarlane
CVS on Pollard Rd in Los Gatos CA has decided to close its pharmacy on Sundays and open from 10 Am to 6 pm on other days. Not everyone is working from home ! This is crazy! After more than 20 yrs I am going to change pharmacies to one that cares about its working customers.
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September 2023 by Robert Bamford
Hours for pharmacy are wrong on web site and Map reference. As of Sept 3 10-6 m-sat. CLOSED on Sunday. How can their website be wrong (5 days later)? Drastically reduced hours.
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September 2023 by Linda B.
This CVS pharmacy gave me the best service ever!! My prescription wasn't called in like I had been told, and everyone behind the counter was so helpful to getting the order processed. No one made me feel like I was wasttheir time, The BEST!!
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April 2023 by dark matter clan 2k20
The pharmercist is a lierThe district manager happend to ne thereHe was a jurk they talk down to peopleDiscusting…. Liers
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March 2023 by Frank D.
Worst cvs pharmacy I've ever dealt with. Every time I call, they take at least 2-5 minutes to answer the phone and the woman who answered is so rude and sounds so disinterested and dismissive. Considering your field of work, you should care a little more about the people calling.
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February 2023 by Bernadette Reed
I have updated my review today. There’s a new manager in this store, Heidi, and she’s absolutely wonderful. Makes you feel right at home when you walk in and already they have a new Easter display, which she kindly showed me with all of their goodies. Heidi will make sure everything is handled perfectly in this store. They have great things in here and their cat food is always fresh! I love going here for quick things. They are always well stocked even for food. It’s a great resource for all items you need quickly. Staff is always helpful and kind.
