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March 2023 by Sal E.
Having been exposed to various aspects of the jewelry industry over the years along with having been in sales for half my life, walking into this store today for the first time was a very pleasant experience. It was also a huge surprise personally unveiling this gem after arriving to the Bay Area in '09 and even residing in Los Gatos for the first 9 years!Jeanette has an extremely soothing, inviting, and non pushy demeanor. We immediately clicked regardless as to how I was dressed nor how I was not draped in an expensive watch nor a platinum wedding band etc. She offered many options as well as asked me all the right questions to best assist me. I basically needed a very inexpensive repair and I was never judged nor dismissed by either Jeanette (the owner), nor by Samara (the manager). This team knows what it takes to gain and maintain customer clientele by treating people with the utmost respect regardless of how much they spend!!Would strongly recommend!!!
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February 2023 by Jana H.
Jeanette was so helpful and kind my first time here. I brought a couple bracelets in and she had her jeweler fix them right then and there while I waited. I highly recommend this jeweler.
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August 2021 by Google user
Blacy’s has a beautiful selection of quality jewelry and Jeanette has exquisite taste. I was interested in purchasing rose gold earrings for work and she suggested a pair of small hoop earrings embellished with tiny diamonds. I love them! I can wear them for work or an evening out. I also purchased a rose gold necklace that she lengthened for me at no extra charge. Shopping here is such an enjoyable experience.
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June 2021 by Ellie M.
My now fiancé purchased our engagement ring from Jeanette! The whole process was smooth and seamless; everything from me designing the ring of my dreams, to Jeanette understanding our budget and staying within it and still finding me a great diamond, to the final process of working with my boyfriend for the deposit and ultimate purchase. Thank you again!
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May 2021 by Patricia Niemeyer
Blacy’s has a beautiful selection of quality jewelry and Jeanette has exquisite taste. I was interested in purchasing rose gold earrings for work and she suggested a pair of small hoop earrings embellished with tiny diamonds. I love them! I can wear them for work or an evening out. I also purchased a rose gold necklace that she lengthened for me at no extra charge. Shopping here is such an enjoyable experience.
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February 2021 by Vasana T.
If you are looking for an expert, I highly recommend Jeanette @ Blacy's Vault of LG. I went there with my boyfriend and she helped guide us through various options of ideas. We ended up finding a beautiful piece for his anniversary gift. She's an expert at her craft and you will not be disappointed.
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February 2021 by Vasana Thongphet
If you are looking for an expert, I highly recommend Jeanette @ Blacy’s Vault of LG. I went there with my boyfriend and she helped guide us through various options of ideas. We ended up finding a beautiful piece for his anniversary gift. She’s an expert at her craft and you will not be disappointed.
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January 2021 by Vera Logan
Like many others here, I heard about them through google . I needed my wedding band resized. I hadn't purchased it at Chabo's but they sounded like they knew what they were talking about. Went in and they said they could do it in a couple of days, and best of all, no charge. When I told my wife they wouldn't charge anything, she was suspicious. A couple of days later, I got the ring, it was perfect and they were as nice as can be. I will definitely return for gifts in the future. Thanks.
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August 2020 by Jose E. Salazar
It was a great experience shopping at Blacy's.Jeanette was very helpful and had great suggestions on what type of jewelry would fit the person I had in mind, which made my life easier.
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January 2020 by Celia N.
My boyfriend bought me some earrings for Xmas so we had to come into the store to get them sized. This place is amazing! So much beautiful quality jewelry. Janette and her team were so polite and helpful. I ended up walking out with two pairs of earrings :)
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December 2019 by Chris K.
Blacy's Vault is a staple of Los Gatos. They just saved my Christmas! I went there on Christmas Eve and the women greeted me and provided eminent service. They worked with my budget and really provided me with a superior set of diamond earrings! They are beautiful and top grade. My girlfriend is amazed and beside herself with the clarity and design of them. Jeanette and all, you guys are the absolute best. We will be back on Saturday to trim down the posts as you suggested and I am sure my girlfriend will be adding some things to her wish list! Thank you again! A+
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April 2019 by Shirley Alexander
Quality and service- unique personalized designs - top of the line and not in a mall!
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April 2019 by Martha A.
It all started 10 + years ago... with a new wedding ring to celebrate my 20th anniversary. Fast forward... to a new 30th anniversary ring, rings for the engagements of both my children, birthday presents ... needless to say that Jeanette is part of our family. She has been a part of every milestone that we celebrate. She has help with: - Design of my rings (Jeanette has great taste!) - Gold or silverplating my jewelry when my mood changes :) - Deconstructing old treasures to make new. (Don't let jewelry go unused! Make it into something you will wear!) - Lost an earning! She made me a replacement ! Nothing is impossible for Blacy's Vault and they love to help!
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March 2019 by Cj Stout
I bought my fiancé's ring from here and couldn't be happier with the quality of the stones/ring and price. The best deal for the best quality jewelry in the Bay Area hands down. Thank you Jeanetteâ¤ï¸
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March 2019 by Kathleen Weslock
This is a jewel of a shop in Los Gatos - pun absolutely intended. The jewelry is of the highest quality and the craftmanship stands on its own. I have had many pieces either fixed, reset, or redesigned at this shop - and I walk away with pieces that are more precious, more beautiful (and frankly more valuable) than before. At a time when retail tends to be so impersonal, Jeannette and team go the extra mile to make luxury jewelry shopping an exquisite experience and take a personal interest in their clients. You can never go wrong at Blacy's Valult.
