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“My wife's 2005 Prius began to have problems which involved the hybrid battery. Faraj of Hybrid Experts gave me my replacement options with the pricing. I chose the replacement with OEM parts from Toyota and am more than pleased with the price and warranty. The replacement was done quickly and I am happy with the results. Thank you Faraj and your son”
11AM - 7PM
3570 El Camino Real, Santa Clara
Battery Stores
“Very professional and kind service, I put my 2008 Prius to get a new battery, they offered me few options with a cheap price for all of them. Said it'll take up to four business days and it took only one day to finish. I would definitely go back for everything that I need for my car”
“Great place for all your battery needs Very friendly service and they do not try to oversell. They also stand behind every battery they sell. You will be glad you took the time to visit their shop to service your needs.”
9AM - 5:30PM
1111 W El Camino Real STE 135, Sunnyvale
Battery Stores
“These guys are so great to work with. Uday and Jerry were extremely helpful as I was looking for a very specific bulb, but I didn’t know what I needed. They both really went the extra mile to help me determine exactly what I needed, and they were more than happy to accommodate me when I then changed my mind and chose different specifications where they needed to order something special.”
“Their customer service for an auto parts store was actually really damn good. I just needed a couple jugs of windshield washer fluid, and was driving by so I stopped in. I was immediately greeted, by the two staff members who seemed engaged with the store, they checked in with me but I already knew what I needed. I've come here in the past for stuff and have always had a positive experience (2nd closest location to my house). They have always been eager to help - I think I needed oil last time, but the one I was looking for was out. They dropped what they were doing to dig into another box to find me what I was looking for. Most OReilly locations in my experience are actually pretty decent (like the one on blossom hill) but the staff here really stands out. Other chains like the one across the street... not so much.”
“Excellent customer communication both on phone and in person, Conner spent a good time briefing me with my options purchasing new battery for my BMW. He answered all of my questions that had collected through my homework before going there, their products are competitive for both quality/technology as well as pricing. Give it a try!”
“This is a shout out to manager Stephen, for so graciously assisting us with our engine oil purchase and then kindly agreeing to pour it in for us, which he did with the utmost professionalism. We'll continue to patronize this store, hoping to see Stephen there on subsequent visits.”
“Replaced the battery for my power station a quality battery that did the job! Better than buying a new power station. They have a large assortment of batteries just might change over to theirs. And they're in stock!”
“I've utilized O'Reilly Auto Parts for numerous years. I always find what I need there and at an affordable price. The customer service is always friendly and knowledgeable. I've had times where I needed help with a diagnostic and they were able to run a scan for sensors/fuses right there on the spot. Returns have been easy, when necessary. It is rare I don't find what I need there. This location superseded what I needed a few nights ago when I needed a starter many people don't stock. O'Reilly had it in stock and I was able to pick it up within about 30 min. Super happy to have my car running great and for helpful service. Thank you once again!”
“I felt I needed to give a big huge Thank you to Alex. I called the store to check to see if they had a battery I needed and Alex took the time to check and found exactly what I needed. I came right in because I'm right in the neighborhood. When I got there it was Alex that helped me at the counter and made sure the battery for my key fob fit and that it was working. I really appreciate Alex for taking extra care in helping me. Thanks again for great customer service!!!”
“Needed a battery and got helped by Bill at the front! He’s literally the nicest man and literally saved my day and truly my week! He needs a raise for sure! 10 stars across the board!! Thanks Bill”
“Located on prospect ave this store has been here for as long as I can remember "not the same business" I needed a to get a window regulator with a motor for my friends truck so I got on the old "interweb" ordered the part and had it shipped to this O Reily's, the next day I got a email telling me that the part is ready to pick up. Pulling in the parking lot is kind of small and a bit difficult to navigate. Walking inside I noticed that they have a nice selection of special details "I'm always on the lookout for tools that I don't have" the isles were also all stocked, service was quick and I was in and out in no time.”
“I needed a couple of headlamp bulbs for my prius but had no clue what type or how to install them.Arrived at O'Reilly and Thomas came to my rescue, he diagnosed my problem in an instant, found the correct bulbs and installed them and my new wiper blades ,all within a few minutes. He was enthusiastic, knowledgeable and friendly. I highly recommend this store.”
“Some things shouldn't be so highly overpriced no matter what type of niche you fulfill for the public. I mean the day I pay almost double and in some cases even more for the exact same item I can get at another store, I'd appreciate someone giving me a slap of common sense so I can come back to reality.”
“Im only giving this place 4 stars because the people here are really nice and friendly. However they lack the last star due to the places they are located.To all the 53 ft long truckers delivering here Use the * University Ave, * it is much wider than the other roads.”
“My car battery died at work today . I got a jumpstart and went to O'Reillys to get a new battery put in . Dwight helped me . He did his job efficiently in 92 degree weather with a smile on his face . Great customer service! Highly recommend ! Thank you Dwight !!!”
7:30AM - 9PM
1905 Tully Rd, San Jose
Battery Stores
“Friendly as ever, as someone who doesn't know wether or not they ACTUALLY need a new battery, they tested it without me asking. They also noticed my concern and they suggested me what they thought would be best, without me asking and took pricing into consideration.”
“They were super helpful when I came in today. I needed to do a change on rotors and pads. They had everything I wanted. I feel the service provided was good, everyone was super friendly Very pleased with how the entire experience went here today. I think I saved myself quite a bit by getting the parts and doing it myself.”
“The person who helped me spent 15 mins trying to find the lights I needed for my car. My headlights had gone out and he found the parts and installed them for me.”
“Since the battery probably died due to its advanced years, once we got the car jump started, we got the battery replaced at O'Reilly Auto Parts. I think he was the only person there Sunday evening, but he replaced it quickly, which we really appreciated; I didn't want to get with another jump start the next morning.”
“Customer Service is pretty good, tends to be a littke busy so there might be a short wait—but definitely worth it.The Interstate battery in my car lasted 7 years before needing to be replaced—with a battery life like that, I had to go with Interstate again?”
7:30AM - 10PM
1810 Alum Rock Ave, San Jose
Battery Stores
“Was helped buy a guy named Junyl I believe, super friendly and eager to help! Normally I go to auto parts stores and the staff 90% of the time seems depressed or doesn't care about their job. Junyl provided exemplary assistance and helped me get all the parts I needed while having a good attitude and being very sociable. Wish more auto parts stores hired people like him!”
7:30AM - 10PM
1799 Story Rd, San Jose
Battery Stores
“Who's the moron that authorized removal of multiple phones at the hub? The phone now rings forever and ever before the employees can reach them. Honeslty I usually just hang up. I'm sure someone somewhere understands the business basic that time is money. "Other places" are able to answer their parts phone lines promptly or at least with ok-ish urgency, not saying your employees aren't trying. I know they are, but I also know that place is massive and the volume of calls for parts is extremely high. The current team there (in the hub) is the best ever..... but how many phone rings would you like me to hang on for? I have no qualms about anyone in the hub, they all do very admirably. As I said, they're the best team that place has ever had, hands down above and beyond the prior monkeys that ran and worked the place. I'm complaining at the upper management that removed the phones.I guarantee your sales tickets are less, transfers and shipping out is less, payroll is higher, productivity is lower, less communications, probably more mistakes, and on top of everything you're running your team harder.Not smart to pinch pennies on the phones.July is the best.Anthony is the best.Art is the best.Sabrina is the best.If you want them to do their job and earn you your bonuses give them all the tools they need and maybe some raises. It's 2024.”
“Kind, professional, great customer service I highly recommend this location! My husband went in this morning to fix an issue with our battery and they offered a free option instead of a potentially expensive one. They have us committed as customers for all our multiple vehicles for our life time. Thank you O'Reilly!”
7:30AM - 9PM
1160 N 4th St, San Jose
Battery Stores
“Great staff and definitely a grab & go location.Can get busy but transactions and customer service are perfectly balanced making it easy to answer questions without impacting another customer’s experience.”
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“Thank you to Ricardo for excellent customer service! Ricardo helped us find the right headlights and installed it for us. Ricardo was very knowledgeable, thanks for a great experience!”