Los Gatos Ace Hardware has been a trusted local store since 1978, offering nearly 40 years of friendly service and a wide selection of hardware and home goods. Customers appreciate the convenience of calling ahead to check inventory and find hard-to-find items that make projects easier. The staff is consistently described as nice, helpful, and efficient, with many reviews highlighting their quick and accurate assistance at the paint counter and for other products. Visitors often note the welcoming atmosphere and the staff’s willingness to go above and beyond, such as supporting community events like Boy Scout fundraising efforts. Although some mention occasional grumpy checkout experiences, overall, the store’s service is highly praised. Customers value the store’s community spirit and its role as a helpful resource for both everyday needs and special projects. The store’s focus on providing great advice and fast service makes it a go-to spot for hardware and home supplies in the area. With a reputation built on kindness, helpfulness, and a wide selection of items, Los Gatos Ace Hardware remains a beloved part of the local community.
Friendly, helpful, and always have what you are looking for.
November 2025
small but good enough for everything. staff is friendly and nice.
November 2025
Continue to have exceptional customer service. If you ask someone where is a ... They walk you directly to it and put it into your hand and are willing to talk about the items and if they can't answer a question they find you someone who knows. It is so refreshing compared to other stores
