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September 2024 by Jim Fuller
Neighborhood hardware
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May 2024 by Jimmy Philly
This is the place, where you'll find the ACE. Excellent selection and for us mountain folks the quickest place to find what you need when in a hurry. The staff is superhelpful to boot.
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April 2024 by Garrett Brown
Helpful and polite staff.
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March 2024 by S Iam
Quality of service and friendliness has gone down dramatically since the boys sold.
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February 2024 by David Evan
This place almost closed down. I was heartbroken. Great inventory and staff.
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December 2023 by Chris Odom
Great Ace. One if the old school better hardware stores.
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November 2023 by Karl Buettner
Very dissatisfied and disappointed with the complete lack of of service I just received.Store is going through updates and they are relocating and restocking their inventory and the store is understandably disorganized and things are not where they might normally be. Totally understandable. I get that.After spending my time making my way through the entire store looking for the 5 items I came to buy I could not find them.Made it all the way to the back counter where I encounter an employee on a computer who asked me if I needed help finding anything. I said that I did, providing the information on what I was looking for. He pointed and told me that is "up in the front right of the store". I told him that I had looked there and did not see any of the items I needed. Then, with him knowing that the store is disorganized and that area in particular is being gone through pretty heavily to be reorganized simply said, "that is where it will be" and went back to working on the computer.I am a customer in the store looking to spend my $$ with a local merchant but that is seemingly not willing to reciprocate with basic customer service..I do not recommend visiting this store and I will never be back myself even though this business is only a few blocks from my home.
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November 2023 by Friedrich B.
Very dissatisfied and disappointed with the complete lack of of service I just received.Store is going through updates and they are relocating and restocking their inventory and the store is understandably disorganized and things are not where they might normally be. Totally understandable. I get that.After spending my time making my way through the entire store looking for the 5 items I came to buy I could not find them.Made it all the way to the back counter where I encounter an employee on a computer who asked me if I needed help finding anything. I said that I did, providing the information on what I was looking for. He pointed and told me that is "up in the front right of the store". I told him that I had looked there and did not see any of the items I needed. Then, with him knowing that the store is disorganized and that area in particular is being gone through pretty heavily to be reorganized simply said, "that where it will be" and went back to working on the computer. I am a customer in the store looking to spend my $$ with a local merchant but that are not willing to reciprocate with basic customer service..I do not recommend visiting this store and I will never be back myself even though this business is only a few blocks from my home.
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October 2023 by James Curran
So helpful
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October 2023 by Tom Hughes
Last great hardware store, to bad it's closing.
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September 2023 by Mr. Pavone
I often describe hardware stores as toy stores for middle aged family men and this place is the KayBee of local hardware stores. Staff is helpful, the goods offered are varied and of good quality. It's also very convenient that it's located just on the south end of Los Gatos. If you live on one of the nearby mountains you can be in and out without the hassles of traffic in the town proper. As an added bonus the USPS office is right across the street.
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August 2023 by Garry Holst
Great selection and great customer service
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April 2023 by David Robbins
Wonderful customer service! Crew was nice and helpful.
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April 2023 by Greg Illes
Small but excellent. Surprisingly good selection for a small local shop. Parking around the side. Excellent technical help too. If you're over 65, simply ask to receive a 10% discount on any purchase.
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April 2023 by David R.
Wonderful customer service! Crew was nice and helpful.
