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February 2024 by Priscilla Reyna
Just spoke to the pharmacist at this pharmacy over the phone. I will be using a different pharmacy after I pick up my medicine. He seemed bothered that I called and wanted to know my medicine status. Horrible first interaction and will be reporting him. When it was clear he didn't want to help me find my account he became very passive aggressive to the point I asked if he was the pharmacist and he smugly told me he was. I didn't want to contact the ER to send my prescription. So I told him doesn't all Walgreens have the same data base. I think he realized I was going to keep insisting to find my medicine and profile. After a few clicks and answers he found my profile. The whole interaction could have gone better. I actually worked at a Walgreens pharmacy and would run into the same problems but I have never treated a customer like they were bothering me. This pharmacist is highly unprofessional and his behavior is disgusting. If I can give zero stars I would.
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January 2024 by Joe (Chamuco)
I watched the cashier walk to the corner and play on her phone
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January 2024 by Angela Figueroa
Excellent!
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November 2023 by Ricardo Torres
What Sydney Hope said. I just needed some over the counter stuff no prescription to have them running around looking for anything. One person ahead of me inside pharm counter.
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September 2023 by Vanessa Rodriguez
We were looking for a pharmacy that took our insurance and was told that only walgreens takes it so we started using this pharmacy. We have been in LB for 3 yrs now and out of the yrs we have been here, dealing with this pharmacy has been headaches and so frustrating.Their management skills are terrible as a pharmacy operations business. Staff is not friendly nor greet u when coming up to the window. Not to mention, when refilling meds they ask us to come back In a few days...like really!! Where is the rest of your staff to help with this. Given this is a really busy pharmacy why not hire an extra set of hands or more, they make enough money for it. I'm a pharmacy tech myself, believe me if I could work there to help out, best believe with my experience 17 yrs and over I'll get your rx out in 20 mins and If meds that are maintenance needs to be on auto fill then I will kindly ask the pt to make sure they get their maintenance meds on a monthly or 90 days basis depending if their ins covers it. The wait time and how they operate the business is complete ridiculous. I ended up transferring my meds out to another pharmacy, one that takes time to care for their patients and get meds on time.Walgreens needs major improvement in their pharmacy dept, can't speak for the store though..hope one day pharmacy can improve given. all the ppl who go there and the elderly
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September 2023 by Baldo Salcido
All reviews share the same experience - very bad at Los Banos Walgreens. Obviously management, corporation don't care, since no changes are implemented.Yesterday, I dropped off prescription early afternoon, was told to pick up the next day.When my physician calls in a prescription, it takes days before before I receive text that it's ready. It's time to check other pharmacists in L.B.Stopped by today to pick up prescriptions, technician admits that the initial prescription request was 4 days ago, none of prescriptions are ready today.That's it for me, I'll have my future prescriptions sent to Express Scripps and receive them by mail faster. Onevof those medications is for 5 days, I would be on my final pill tomorrow, instead I'll take the firstvone tomorrow. This is insane, they just don't care.Unfortunately, my research indicates that the other local pharmacies have the same inferior ratings. Best to use Costco or for me, Express Scripps - less frustrations.
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March 2023 by Sydney Hope
Been a Pharmacy customer for 8 years in Los Banos, Ca. 6 people behind the pharmacy counter, only 1 person waiting on customers. The one clerk waits on in-store pharmacy clientele, answers all incoming phone calls and services the drive-up window; needless to say, if you’re the 10th person in-line, in the store, you are actually the 20th because of the drive up. She waits on one person in the store, then one drive-up customer. The wait time exceeds 45 minutes. I’m elderly, just had major surgery and no place to sit. It’s ridiculous! Customer service needs to addressed. The solution is simple…assign an employee just to handle the drive -up and answer phones!
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February 2023 by Conan S.
I have tried to call them 11 times since 9 AM. It is now 1 PM. Their answering machine simply hangs up on the caller. I will be moving my prescriptions elsewhere. Walgreens doesn't need my business.
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February 2023 by Tori G. (DanieGirlLivingLife)
I think Walgreens hire people with attitude problems. A lot of the people that work there are HORRIBLE!! Is it contagious?And their photos are trash. I printed the same photos at both Walgreens and Walmart because my 1st set at walgreens were so bad. Maybe it was me?No, Walmarts' photos came out so much better and the colors were not washed out and overly bright and the people did not look red like it did with the Walgreens print. DON'T print at Walgreens!
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February 2023 by Tori G.
I think Walgreens hires people with attitude problems. A lot of the people that work there are HORRIBLE!! Is it contagious?And their photos are trash. I printed the same photos at both Walgreens and Walmart because my 1st set at walgreens was so bad. Maybe it was me?No, WALMARTs' photos came out so much better, and the colors were not washed out and overly bright, and the people did not look red like it did with the Walgreens print. DON'T print at Walgreens!
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December 2022 by Rigoberto Estrada
Terrible at customer service especially with at the photo department, they treat you like an unwanted guest
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October 2022 by Isela G
Employees are great but my review goes to the pharmacy they need more employees the wait time in person is insane as well as drive through … let’s not mention the wait time to get someone on the phone. Switched to target pharmacy.
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October 2022 by Bailey J
Happy I was able to get a flu shot appointment the same day I needed it (everywhere else was two weeks out). I made the mistake of trying to squeeze this appointment into my lunch break though. There wasn't much communication after checking in about how long it would be until a pharmacist would see me and I ended up waiting about 30-40 minutes after my appointment time. Once they helped me it was pretty quick and I didn't go over my break time. It was still stressful due to the uncertainty.Would've given 2 stars for the wait, but due to the availability and staff being very nice (I'm sure there were things they could not help) I give this location a tentative 3 stars.
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October 2022 by Kathy P.
a customer at desk and one in the car and the girl walks away to fill an order... Priorities ? This always happens!
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September 2022 by Conan N.
I made an appointment for a Moderna Omicron booster a week ago. Today, I waited for over half an hour after showing my paperwork, only to be told to come back 2 hours later to let the dose thaw. I suppose I was lucky somebody told me, otherwise I'd be waiting 2.5 hours. This is one very inept pharmacy. I will be transferring my prescriptions elsewhere. Oh yeah, if you speak Spanish, apparently one is allowed to jump the line at the pharmacy counter. That happened while I was waiting. The two women left after being helped, speaking English after bypassing 4 people waiting. Did the geniuses behind the counter notice? I think not.
