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February 2024 by Jae Dee
Angelica was able to fix my bill, made sure that I was aware of all the prices and pro-rates, and was very helpful and professional! Thank you for all of your help today I appreciate you so much!
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February 2024 by 8Bit Fez
Amazing service, Angelica help me find the best phone for my needs!!
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February 2024 by Amber Rawhoof
I was helped today by Angelica from the 1417 W Pacheco Blvd location in Los Banos CA. This employee exceeded over and beyond in customer service and respect for me as a customer. She was extremely knowledgeable in all plans and policies and was able to answer for any questions and concerns I had while also helping coworkers when needed. She has excellent attention to detail and kindness beyond words. Employees like her are why I will remain loyal to T-Mobile as my phone service. Others should take notes on her work ethic.
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February 2024 by josie Gonzalez
The service was great! Angelica helped me with every single one of my questions and guided me to a better plan AND a new phone. Thank you Angelica at the los banos location! You rock!
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February 2024 by Jonathan Lawrence
Great customer service. I have visited this location a few times and I have always been treated with great respect and my issues have always been resolved in a decent timely manner. When the issue continued, I could always count on the manager to help out and follow up to make sure that the issue was resolved in the end.
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February 2024 by Berenice Jiménez
The best T-mobile service is given in this store, every time I leave I am satisfied with the attention they give me, their staff is always very nice, polite, friendly and considerate of our requests, today Angelica helped me, I I arrived frustrated with a problem about a claim I made online and she was super nice and super efficient, she solved my problem, I thank this store for having staff like Angelica. Thank you Angelica for your help and patience ? God bless you.
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December 2023 by Eri Cueva
Switched to T-mobile, Angelica and Armando were extremely helpful, they made the whole process fast and easy. We got a great deal on our plan and also Wifi. This is the place to go for the best customer service!
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December 2023 by VD
Excellent service by Armando who helped me with the purchase of my new phone and watch on black Friday! When I received my phone & watch I went back to the same store, to get my devices setup. I was helped by Gabriel who also gave me amazing service! Gerardo the manger was also veryhelpful and hands on!
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November 2023 by Billy Wright
Best store in town.They took care of all of my needsDefinitely worth driving across town.The store by savemart sold me a sim with no phone. What a joke.
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November 2023 by Pilar Vega
Awesome team, best customer service in town! Thank you Daniel for being so helpful and getting us the best deal.
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November 2023 by Keebs Hub
Went in to pay my bill and got offered a trail of the home internet service by Armando. He explained everything in detail and walked me through how to set up the modem. Really kind and friendly service at this location!
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November 2023 by Maria Garfias
Horrible customer service. They don't offer you to sit down nevwr acknowledge you even if they're busy. Proper thing to do is say hello someone will be with you sorry for the wait. I don't know how they can not acknowledge a customer standing for over 20 minutes. Armando knows no customer service.
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November 2023 by Hortencia Licea
This phone carrier stores has some of the best customer service I've had from any carrier I've been. I appreciate a good customer service and will continue my business with T-Mobile.
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November 2023 by Aleena Licea
Manager Gerardo was able to help me upgrade to a new phone best customer service i've experienced so far
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October 2023 by Cody Cody
Armando was truly amazing he got me an incredible deal l. My previous carrier had me paying so much more than I am here and I also received 3 new devices!