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January 2024 by Tori C
The nurses here need training on better people skills! I even tried to joke with the nurse to lighten the room and she wouldn't even respond, when I talked she would cut me off to ask the next question very rude staff here this place disregards anything you tell them and makes you feel like your trash
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January 2024 by es cas-berry
My daughter had a great visit, she was thoroughly assessed. NP Agatha was amazing, she was caring and very professional.
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December 2023 by JLM
Wait time is insane?♂️.
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November 2023 by Angel
This is the worst clinic ever. Had us waiting an hour and when I told the lady that we are stilll waiting she was rude and then transferred me over to the supervisor Louis which sounded condensing. He told me well” I can’t have the doctors rush through with patients .” How about you don’t try to book too many within the hour and this problem would not be happening . Don’t blame me for your own lack of understanding how to book patents. I am not asking to rush asking for your staff not to tell us that your appointment is at 10 and have us wait an hour. I clearly won’t be coming here anymore . Go elsewhere if you can . If not you’ll be waiting and waiting and than get rude customer service there for speaking up. Bitter people of Los Banos can’t except greatness.
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November 2023 by Eric Flores
Real bad service front desk ladies. Are. So bitzh.
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October 2023 by Nikko Hickenbottom (Nikko)
Been sitting in their lobby for almost two hours, no signs of being seen by the doctor. Trash operation just here to milk medi-cal funds.
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August 2023 by Danny Guzman
My daughter was seen yesterday, nurses were rough and medication was never sent to the pharmacy I had to find something over the counter because I kept being stuck on hold for 30-40 mins. Do your damn job
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May 2023 by Antonio H
They cancelled my appointment for being 7 minutes late. They don't even have parking, I spent a few minutes finding parking. Take your money to APEX.
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March 2023 by HibiscusMoon
I don't go to this clinic anymore. Half of the nurse staff are extremely rude both on and off duty. I don't know what half of their problems are or if they're always in a bad mood but it's literally not an issue anywhere else I've tried to go.
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December 2022 by Evelyn Lopez
Terrible service they were more than 3 hours late and they don't honor their patients must get here 5 min before their appointment or we will reschedule they say they open at 7am but it's all a lie they don't open till a Dr arrives because no nurse can open the doors because they're nurses and not professional and actual Dr's don't waste your time on this clinic
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December 2022 by Casey Goodman
Highest prices and the worst service in town. They say they take your insurance, but then can't bill it out. They send you home if you are 5 min. Late, but then make you wait for hours when you show up on time. Literally the worst clinic in town.
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October 2022 by Robert Latham
Rural Health Clinic has some of the best Nurse Practitioners in the area. Love that they stay open late.
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June 2022 by Mia Nguyen
i had a cough and was scheduled to wait in the car and they called me just to talk on the phone but forced me to park in their parking lot waiting for 1 hour in the car with very very hot weather, no medical staff Come out and see how I am, forced to sit in the car and talk on the phone (not at home). and I was tested negative for covid in the last visit but still discriminates against me . I just want give them 0 star
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December 2021 by Sol Animation Studios
No point in having an appointment when you are always waiting for an hour or so. And forget about there late policy if your late you get your appointment canceled. For what you are stuck waiting on them regardless if you are early or on time. Once you do get into a room you are stuck waiting again, once provider shows just be be seen for a minute and be on your way. They need to fix their system and have someone on a RPI. Miss Kaiser.
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December 2021 by Shelby M.
Terrible MAs, terrible treatment, overbooked, won't let children with colds come in for in person appointments, you have to zoom and then come in for additional testing, taking more time out of a parents day and making it harder on the sick child. Poor excuse for healthcare.