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August 2023 by Elvira Grimes
Tracy is absolutely the best. O lobe her cleanliness, timeliness and excellent overall customer service
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March 2023 by Mari
I went there for my graduation nails and I asked for long acrylic nails with a French tip and butterflies. The woman convinced me to get a really short nail that had a huge white line on it with butterfly stickers that were blocky. They looked horrible and took them off before I had to walk for grad. Do not come here unless you are getting your eyebrows waxed or are just painting them without anything else. Not to mention I paid around 75 for them
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September 2022 by Ariannah S.
Love going here to get my eyebrows done she does a great job! Prices aren't too bad and I never have to wait for more than 5min.
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April 2022 by Gabriela M.
What I requested and what they gave me, obviously super ugly but that's not why im giving this place a zero rating. When I was getting my nails done the tech got a phone call, she told the lady on the phone "yes come in 15 minutes and I can do your eyebrows" I thought: how strange she's definitely not gonna be done with my nails for at least another 40 mins. Well eyebrow girl shows up and my nail tech starts rushinggggg my nails, to the point where she's burning me. I tell her very politely "hey I can tell you're rushing because you have someone waiting, please stop doing my nails. I'll pay for what you have done so far but im going to finish them at another salon. THEN THE NAIL TECH CALLS ME SELFISH. YES SELFISH. I would never lie about something like this. She proceeds to call me selfish because I can see someone is waiting for her and I'm still asking for her to fix the design. I immediately start crying because I'm very sensitive. I tell her SHE is selfish for having someone wait while she's helping another customer and that it was incredibly rude of her to call me names when I was looking forward to treating myself. I ask her to let go of my hand (mid crying still) and she YANKS MY HAND and tells me she'll finish my nails. It took me a while to realize what was going on because I was in shock but I finally pulled my arm away and walked out without paying. I have NEVER felt so attacked at a place where I'm supposed to be relaxing. Do with this info what you will but they don't care about you here as a human being. Im also considering reaching out to the BBB as well and I have never felt the need to do that.
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October 2021 by Jennifer Sprague
She's amazing on waxing
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October 2021 by cayo Contreras
Eyebrows only get waxed here
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May 2021 by Bonnie L.
My review has nothing to do with COVID. It has everything to do with customer service. The owner and sole employee, Tracy, provided waxing and a manicure for me as a walk-in customer. At that first sitting she made it quite clear that she did make appointments. So I purposely went to her shop 10 minutes prior to opening in an attempt to be her first customer. I waited 25 minutes, as she was 15 minutes late, only to be told that she had an appointment and would be busy for at least an hour. So I left. Today, I went again prior to her open time, to find her inside with another early appointment. When I asked how long before she would be available, she rudely responded that she would be too busy. I got the distinct impression that she doesn't want to give me a manicure, pedicure, or waxing. I guess a better than 20% tip is not good enough for her.
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August 2020 by Karen Anderson
Very nice lady owns this nail salon does an excellent job
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April 2020 by natalscar
Excellent service. Excellent value. Friendly staff
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February 2020 by Dung Tran
I like K-K nails. It is cleanest what ever nails salons I did. Relax music and excellent service by Tracy, She is professional technician. I think K-K nail with a new management. I will come back here every 2 week for my eyebrows done. I like Tracy doing my wax done
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January 2020 by Nathalie Collin
I went there one day and I wanted something simple but it came out bad I recommend not coming here unless your doing your eye brows.
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November 2019 by Vanessa de la Torre
I had waxing done by Tracy and she is just the sweetest most wonderful person! She is very gentle too. I will definitely be going back in a couple of weeks.
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October 2019 by Dung T.
Tracy is the best waxing in Los Banos. I tried all beauty salon in Los Banos but no body better than Tracy's experiences for waxing. Now I give her 5 stars because she is the one doing for me every 2 weeks. She does excellent fast, clean and super beautiful. I really like to enjoy the relax music on this place
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October 2019 by Katie B.
went in day after day and they keep telling me NO to come back tomorrow. they have ONE customer and tell me they won't help me . very disappointed with the service. used to get my eyebrows waxed here but stopped going when they keep refusing me service.
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August 2019 by Litzy M.
They had poor customer service ! Me and my cousin had gone in to get acrylic full sets. They were attending people who got there way much after us so we were waiting for a while. They charged for a certain shape and yet the shape was very off. Don't recommend coming here.
