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March 2024 by Roxy Perez
The employees must hate their job because they always have a terrible attitude. It doesn't matter if it's empty or somewhat busy; they always seem angry when a customer walks in.
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March 2024 by Ruthless Empire
Customer service is horrible. Been there a couple of times and most of the women working there are horrible at being nice. Today was the last time I go. She was trying so hard to be fast and yet she got the order wrong. I told her several times what I wanted and yet she gave me what she wanted to give me. After telling her what she did wrong she blamed it on me, no accountability what so ever.
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March 2024 by Jose Medrano
It leaves me with a lot to see, it's
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February 2024 by Natassa Tomaras
They have the worst employees and the worst customer service here. I was there at 3 am one night. I only got two donuts, but she managed to screw the order up. When I drove back to fix it, the girl gave me attitude rolling her eyes and acting put out. Finally she said she didn’t screw up, I did. That she gave me what I asked for. Um…ok, I think I know what I ordered. And that ain’t it. It’s customer 101. Just put on a happy face, apologize for the inconvenience, and fix the problem.
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January 2024 by Alberto Herrera
Good service, the place is very clean, 10/10 ??Parking: There is no problem because of the very large parking lot.
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January 2024 by Miriam de Raudales
They don't always treat you well but everything is
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January 2024 by Michelle Rodriguez
The employee Fernanda has no respect towards customers. When we were placing our order she started rushing us, however when we match her speed she was like slow down (she seems new because she was all over the place.)So I did slow down and ordered an item at a time. In my order I specified I wanted 1 hot Black Forest and 3 veggie sandwiches.Even after I finished telling her my order I said yes 1 Black Forest and 3 veggie sandwiches to make it simpler for her. She still managed to get my order wrong. She gave me 4 veggie sandwiches instead. And when I brought it to the attention of her and the other person that made it they tried gaslighting me instead. With an attitude she took it back and made the black forest sandwich. While she was making it I’m not sure why she thought it would be a good idea to loudly talk negative about customers while she clearly saw I was standing there she was gossiping about previous situations where customers asked to speak to a supervisor and she said that she would simply tell them “they’re not there” and laughed. After she finished the Black Forest sandwich, she threw it on the counter without saying anything and to make matters worst she burned it. At this point I just wanted to leave before I said anything, obviously she doesn’t care, she’s only there for the paycheck
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January 2024 by Maria Melchor
I was going back to Fresno and we stop to get breakfast there before heading home. My kids ate then needed to use the restroom. We asked them to use the restroom and they said it's only for employees, I don't think that is right. Don't have dining tables if you can't use the rest room there at least have paper that says no restroom available. I would have only got my food and went back to my family's home and ate there before going back home. Or went somewhere else to have breakfast. Now I know next time I will go somewhere else. And the servers are not friendly at all. Service at that location is not recommended.
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January 2024 by ANA SANCHEZ
Good donnus and coffee.
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December 2023 by Google user
The employee Fernanda has no respect towards customers. When we were placing our order she started rushing us, however when we match her speed she was like slow down (she seems new because she was all over the place.)So I did slow down and ordered an item at a time. In my order I specified I wanted 1 hot Black Forest and 3 veggie sandwiches. Even after I finished telling her my order I said yes 1 Black Forest and 3 veggie sandwiches to make it simpler for her. She still managed to get my order wrong. She gave me 4 veggie sandwiches instead. And when I brought it to the attention of her and the other person that made it they tried gaslighting me instead. With an attitude she took it back and made the black forest sandwich. While she was making it I’m not sure why she thought it would be a good idea to loudly talk negative about customers while she clearly saw I was standing there she was gossiping about previous situations where customers asked to speak to a supervisor and she said that she would simply tell them “they’re not there” and laughed. After she finished the Black Forest sandwich, she threw it on the counter without saying anything and to make matters worst she burned it. At this point I just wanted to leave before I said anything, obviously she doesn’t care, she’s only there for the paycheck
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December 2023 by Elena Murillo
I love the
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November 2023 by Ruby Cortez
The first time I came there was a rude lady no patient there was no customer and she was making face rushing me, I said this is the last time I'll come here, but today my husband said let's go to this one probably there's some one else for my surprise there was 4 lady and the 4 of them really rude never coming back my croissant were dry and hard they felt old not fresh..
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November 2023 by Ernesto Calderon
Been here a few times, ladys at counter act as if they were the jerk ownersit looks as if they own the place,I dont understand after so many low rating reviews management doesn't do anything, probably they are related or somethingwhat a shame
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October 2023 by Felicia Stinson
My coworker and I went into this establishment this morning around 12:45 a.m. when we got off work to grab a sandwich and some orange juice. We walked in and waited at the counter while the employee named NaNa finished assisting the customer ahead of us. In the meantime some Spanish customers walked in and stood behind us. When the young lady finished she immediately started asking them what they wanted. I interrupted her to let her know that we were next in line. She was very rude and almost dismissed what I said, but she hesitantly asked what we wanted. By the time I got to tell her that I wanted a sandwich as well, she was already ringing the items up in a gesture to rush us so that she could continue with the Spanish customers that came in behind us! I am writing this review because I am tired of patronizing establishments that don’t respect African American customers!!!! PERIOD When I asked the employee to give me my money back for the sandwich she said that I would have to come back when the manager was there. I tried reaching the manager via telephone and the employee that answered the phone didn’t not speak nor understand ENGLISH!!!!!! She hung up on me and when I tried calling back, no one answered!!!!!I’m so frustrated with the lack of customer service skills and blatant racism these businesses dish out. I will definitely not be supporting this place again. I suggest that if you don’t have people that can represent your place of business well and communicate with ALL the customers that are patrons, DON’T HIRE THEM!!!!!If I could give 0 stars for the service and treatment I received, I would because both of the ladies I encountered were just plain rude and disrespectful!
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October 2023 by Erika Villegas
Polite and clean, but not fresh donuts
