-
September 2023 by Juliana White
They were really fast and Greg was very communicative/helpful answering all my questions and being upfront about what repairs I needed to prioritize. Highly recommend!Services: General repairs & maintenance
-
July 2023 by Anahit Abajian
I recently had the pleasure of visiting Western Diagnosis and Repair for my car's repair needs, and I can confidently say that they deserve every single star in this glowing review. From start to finish, my experience with them was nothing short of exceptional.First and foremost, the level of professionalism displayed by the staff at Western Diagnosis and Repair was remarkable. From the moment I walked through the doors, I was greeted with warm smiles and a genuine willingness to help. The team was knowledgeable, attentive, and took the time to listen to my concerns, making me feel valued as a customer.What impressed me the most was their evident expertise in all things automotive. The mechanics at Western Diagnosis and Repair demonstrated a deep understanding of their craft, and their attention to detail was impeccable. They not only diagnosed the problem with my vehicle accurately but also took the time to explain the issue to me in a way that was easy to understand. Their transparency and honesty were truly refreshing.Furthermore, the turnaround time for the repairs was surprisingly quick without compromising the quality of the work. It was evident that the team at Western Diagnosis and Repair was dedicated to getting my car back on the road as soon as possible. Their commitment to timeliness without sacrificing the thoroughness of their work was impressive.Another aspect that stood out was their commitment to customer satisfaction. Western Diagnosis and Repair went above and beyond to ensure that I was completely satisfied with their services. They took the time to answer all my questions, provided regular updates on the progress of the repairs, and even offered tips on how to maintain my vehicle better in the future.Lastly, the prices at Western Diagnosis and Repair were fair and transparent. I appreciated that they provided a detailed breakdown of all the costs involved, ensuring there were no hidden surprises. The quality of the service I received far exceeded the price I paid, making it a great value for my money.Overall, I cannot recommend Western Diagnosis and Repair highly enough. Their outstanding service, exceptional expertise, and commitment to customer satisfaction make them a top-tier mechanic shop in my eyes. If you're looking for a reliable, trustworthy, and skilled team to take care of your automotive needs, look no further than Western Diagnosis and Repair. They have earned my utmost trust and loyalty, and I will undoubtedly be returning for any future car repairs or maintenance.Five stars without a doubt!
-
April 2023 by Wayne Hemzacek
We were in from out-of-town with a rental, and picked up a nail or screw in one of the tires. We rolled into the shop about 3:45, not realizing that they were about to close. The guys jumped on it right away and spent considerable time trying to locate the leak because it wasn't very obvious - never letting on that they were working past closing. The kicker was the low repair cost. I made sure they were paid fairly (extra). Exceptionally helpful, fair, honest, friendly, and just all-around good guys.
-
January 2023 by Masha. Lyass
Hi! Had an emergency, the car didn’t want to start. George did diagnostics and helped me out, - very professional, quick and responsive. I’m so happy I have this shop in my neighborhood! x
-
February 2022 by Melissa S.
They did a last min smog check for me before closing. Fast, friendly service.
-
January 2022 by Lani K.
My car brake lights were completely out, and I had to drive somewhere urgently later that night. I called around to see if anywhere had same-day availability, and thankfully Western Diagnosis did! I was able to drop my car off right then and there, and was called to pick it up an hour later. Their pricing was very fair, even with the last-minute appointment. Highly recommend this shop for any of your car maintenance or repair needs!
-
January 2022 by Nutpattsorn N.
This is the price to changed 5 light bulbs less than half an hour, for the part is $59, for the labor is $65 For all everything is $134.61
-
December 2021 by Joshua H.
I'm happy we have these guys locally in Los Feliz. They're knowledgeable and and more importantly, FAIR in their pricing. I'm happy to recommend these guys for most mechanical and tire work. I'll even take them upgrades to install (high flow air filters, specific brands of synthetic motor oil, etc). and they just charge a fair labor rate. forget the dealer (unless your car is under warranty). Western Diagnosis is the place to go to get your car fixed and serviced.
-
August 2021 by Carey G.
Stopped in because I needed a shot of grease for the bushings of my front upper controls arms of my 370Z because they were squeaking like an old ship. I'd stop by before to ask if they work on cars like mine. They said they both have Z cars and know them well. The bushings take a standard zerks fitting and need to be lubed periodically. I spoke to George who said they could do the job so I left my car there. An hour or so later, George called to say my car was done. I was charged $40. As soon as I pulled out of the driveway, I noticed the problem was exactly same. I waited a day to see if the grease just needed some time to work in...no change, maybe even a little worse the next day. So, I stopped back in and told George the problem was still there. He then says they couldn't get my car on the lift and couldn't get his grease gun on the bushings. He told me he rubbed some white grease on the OUTSIDES of the bushings by putting the car on a jack...which would do nothing. So, he charged $40 to basically do nothing at all. I took to my car to another shop where they put it on the lift and easily greased the bushings. Never again will I go to this horrible shop. I was trying to help a local business and I got ripped off.
-
July 2021 by Johnathan Jeffrey E.
I got my MBZ back w check engine light on. Then they told me to go to another shop for diagnostic. What a joke of a shop.
-
June 2021 by harout S
Place is awesome. Considering how expensive anything in la is with your vehicle finding an honest mechanic locally is impossible. I would recommend anyone to go here for any mechanical issues. The honesty is worth more than anything.
-
May 2021 by Lily Weiner
Super Super nice guy!!!! Completely fixed my car at an extremely reasonable price + very fast!!!
-
March 2021 by Anahit A.
Greg and George are the best and have been talking care of me and my car for years! They are very honest and reasonable when it comes to pricing. They brieflyI explain to me the issues on my car. I will never stop coming here!
-
February 2021 by Abi M
Amazing team, who is patient and honest.
-
December 2020 by Christy S.
I've gone to Western Diagnosis and Repair twice now. I feel like I'm in great hands there. They are honest and definitely not trying to take advantage of you. They'll tell you if they think you can wait awhile to get something repaired or not (like your battery or a belt). Definitely recommend this spot for all your car repairs! He even patched one of my tires for free. I'm now a loyal customer. This is a great local mechanic to support.
