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August 2023 by Anzhel
Worst bank ever. They only have 1 employee in there and no manager. Employee he’s with the attitude and super rude.
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July 2023 by Anzhelika
Worst bank ever. They only have 1 employee in there and no manager. Employee he’s with the attitude and super rude.
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May 2023 by Mr L.
Called to find out the requirements to open a business bank account. Spoke to Mike who advised me and knew his stuff. Would recommend this branch to anyone that needs banking services. The branch gets busy so I would suggest emailing ahead and making an appointment if you need to visit.
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April 2023 by Vilma P.
Management at this location is at a all time low. No sense of urgency, no competence, and a lackluster staff. Just pathetic. Wells Fargo as a whole has declined. But this comes from district manager, and above.
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March 2023 by armin amirrezaie
Very nice and polite staff, Mr Iman Tavakoli was very kind and helpful, thank you
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December 2022 by Steven Zlotnick
What has happened to this bank? Grossly understaffed, unable to get in an out of this location for under 20-25 minutes for a basic transaction. Lines of people waiting for essentially 1 teller. No visible management team. Not 1 business banking representative available. At this rate I would be shocked if this place is still operating within a year.
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December 2022 by Hunter h
The busiest and slowest of the Wells Fargo branches in the area. It’s shocking how understaffed and slow this location is.
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December 2022 by Sefriena Hiatt
They never have more than two tellers. You will always be waiting in a long line. Prepare your patience.
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October 2022 by Elana Aufrichtig
If I could give zero stars I would. I have been attempting to retrieve the contents of a safe deposit box since April. A simple email from Wells Fargo would be enough to let me know when to come. I have not received a message and I am still waiting to hear back. Since it is impossible to speak to anyone or make an appointment I am compelled to write this here. Is there anyone still working there?
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September 2022 by Lisa Page
The bank manager was very helpful and knowledgeable in answering questions about a fraud issue, going past closing time on a weekend day to full address all my questions and concerns.
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August 2022 by Steven Comisar
Wells Fargo Pico branch is conveniently located right on the border of Beverly Hills. They have the most professional and courteous bankers who actually care about helping their customers quickly and efficiently. I have been with this branch for almost 5 years and I have never had even one problem. These days it’s difficult finding a good bank. I’m completely satisfied and I know you will be too.
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August 2022 by Steve Z.
I have been banking here for 2 decades, and over the past couple years this particular location has become almost unbearable. Between the nonchalant management disposition to the ridiculously understaffed personal where there it's a sign stating that there is a 30 minute wait from a certain point Like you are waiting for a ride at Disneyland. This is pathetic. One teller with 14 people in line. See picture for reference. Customer service at Wells Fargo bank has declined precipitously where I am for the first time contemplating leaving. Do better.
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July 2022 by Dr. Dwight McBride
I had a difficult time opening up a business account because of the a online factor. I was able to set an appointment with the banker Yolanda Gibbons. She handle everything. She contacted the branch in Sacramento and resolved all the issues. She was outstanding.
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April 2022 by Erika Martinez
Always have to wait a long time I like more the culver city one on Washington
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March 2022 by Steve Comisar
Wells Fargo Pico branch is conveniently located right on the border of Beverly Hills. They have the most professional and courteous bankers who actually care about helping their customers quickly and efficiently. I have been with this branch for almost 5 years and I have never had even one problem. These days it’s difficult finding a good bank. I’m completely satisfied and I know you will be too.
