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March 2024 by Michael Popwell
Adequate
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October 2023 by Irina Olshanskaya
The operator Tania Spenser in Wells Fargo bank on Wilshere Blvd Beverly Hills was so rude and not please to client. I feel like she discriminated me because of my accent. I feel very uncomfortable and not welcome at this branch.
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August 2023 by Mr. Angeles
The manager is all over the place , doesn’t like giving large bills to customers. And is very unprofessional with her workers. They have them chit chatting in the break room or huddle in her desk while customers are frustrated due to a long line .
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June 2023 by Pavel Kipan
The worst Wells Fargo branch. Always something wrong and making me think about switch to another bank account. Terrible management and customer service. Avoid if possible
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May 2023 by Karen W.
Shockingly incompetent. The "premier bankers" have no idea what they're doing and are rude. I needed to fill out some paperwork and was very clear what I needed to do and why and that I needed notary. The person I made the appointment with knew what I needed but she assigned it to an incompetent "premier banker" who gaslit me the whole time. He kept asking me what I needed and I kept telling him. He told me I wasn't clear but I'm not the premier banker here. I know what I needed to accomplish, but it's the bankers job to know how to get me there. Instead this guy was literally yelling at me. I've never experienced anything like it. I finally left. This branch is probably okay for basic banking, but go elsewhere for anything beyond that.
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February 2023 by Yvonne Battle
Great customer service
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November 2022 by B K.
Terrible location Wells Fargo is awful!! Slowest tellers long lines slow slow worst customer service ever! close before sign times unfriendly.why is it hard to get any good service anymore!
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July 2022 by Yung I.
Waited in line just for them to tell me they don't have cash, how are you open and operating with no cash ?
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December 2021 by Francesca B.
I have six accounts with this bank. Recently got mugged. The thieves took all of my cards and committed fraud. One month later I still don't have access to all my accounts. Tried to get help here. The teller didn't bother to get a manager. I said I was going to cancel all my accounts and mortgage. I've been with wells since 1987! Garbage dump location.
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August 2021 by Ash K.
Arad Toushkan is the best thing about this branch. He is always friendly, knowledgeable, and helpful. He really cares about the reputation of Wells Fargo and himself.
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June 2021 by Carlos Sandoval
They have the wrong hours posted online and at the door...waste of time
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March 2021 by Adam Hyman
I went in to fix an issue on an account that had the wrong information. Gracie was fantastic. She calmly explained what documentation she needed. Then, she helped me look through the various documentation that I had on my phone, to find documentation that met the requirements. Then she helped me with the submission process. Then she (and Michael!) went above and beyond and gave me advice on how to fix up an existing issue. Thank you Gracie!
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March 2021 by Tal Drori
Wow they made me move to Bank of America. Thank you branch manager for the worst service ever.
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December 2020 by María Carson
This is the worst branch I have ever been. They closed the one in Ralphs on Whilshire and Hauser, so I had to go to this one. The customer service is really poor, they don't value the customers loyalty, no matter how many years you have been with them and how much money you have on their bank.Definitely they don't make things easy, it almost feels that you should thank them for being their customer. Very disappointing to say the least. I hope someone fron the directive staff reads this and can give them some good advice of how to treat the people who brings you business.
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September 2020 by Olga T.
The worst location in LA. Two tellers were working and it was slow as turtles while 5 cubical employees were sitting doing nothing. It was super long line and I was staying over 20 min to get couple of checks. Btw they charge me $1 per checks while other locations didn't. If you are in hurry something done in WF stay away from this location
