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January 2024 by Luis Malerva
There are not enough staff, they give bad service, the ATMs don't work
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November 2023 by Cloudz Rodriguez
I only gave it 1 Star because they opened, they have very bad service, they don't have enough staff, they don't open more than one window ??
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July 2022 by Gladis S.
Worst bank to go to I just waited 45 min in line for them to tell me they don't have quarters when that's all I needed what a waste of time they have plenty of staff and the line moves extremely slow like if they have no employees at least have a sign that you don't have any change
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June 2022 by Eduardo Pedraza
Worst location ever I was in line for 40 min until I decided to leave
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November 2021 by Rakeab gedyon
Why is no one picking up the Phone? The lady picked up once and transferred me to customer service only to hanged up on!
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November 2021 by Traci A.
Wells Fargo is TRULY THE WORST. Every branch is worse than the last. It's Saturday only 1 bank on LA is open and they have 1 1/2 tellers I have been in line for at least 20 mins there are managers and bankers standing around looking at each other instead of helping a huge line of clients. If you can bank some where else I highly suggest to. This is absolutely ridiculous. I wish the branches were managed by competent workers but apparently Wells Fargo can't manage that.
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October 2021 by LA 1 ELECTRIC
I need to highlight the exelent service that the manager and tellers provide under a lot of pressure and people demanding.Thank you so much for your EFFORTS TO EXCELLENCE.
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September 2021 by Maria de Jesus Avila
I went there for wiretransfer they do not give me the services ? on tha location
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September 2021 by Scott F.
The laziest, most unhelpful, incompetent, liars I've ever had to deal with. I deposited 6 checks a week ago for my business and 9 days later they still have a hold on them. They actually put a hold on them a day after they had already collected all of the funds from my clients bank! I presented the manager with copies of my clients bank statements that showed the funds were removed from their accounts 8 days ago and they still refused to release my money. They even tried to say it was the other bank putting the hold on the funds due to, and I quote "unusual deposit activity". Interesting that they claim the bank releasing funds to Wells Fargo would put on a hold for "deposit" activity. It is clear Wells Fargo is still the same exact corrupt institution it was a few years ago, even though they claim to be the "new Wells Fargo". Well, the "new Wells Fargo" is still the thieving incompetent liars as the old Wells Fargo. They deserve zero stars to coincide with their ZERO CUSTOMER SERVICE. Stay far, far, away from these cretins...As soon as they release my money I am closing my account.
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May 2021 by Jose Herrera
Every time I come to this bank there is only always 1 teller and wait longer than reasonable.
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January 2021 by Jessie Lee
I got really good service through the representative named Yanel. She was so sweet and helpful. Thank you
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November 2020 by reel Woo
The teller doesn’t know what their doing?
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November 2020 by J B.
I would love to give them negative stars if possible. About less than 2 years ago we purchased carpet and tile from LA Carpet who used Wells Fargo Bank to finance us. We receive statements monthly and make the payments from the same address for all this time. Out of nowhere they stopped mailing us statements and when we call they had no reason why (they claim). But what they really are doing is trying to make money on late fees. This is how crooked Wells Fargo Bank is. We can't wait to pay this loan off and be free of them. Will never do business with Wells Fargo and refuse if any merchant offers them up. Wells Fargo has a business culture of deception!
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August 2020 by Vatashiwa
Really bad costumer service I have lined and waited quite a while to ask for my service just to hear I have to make an appointment when I ask how I can do that they said I have to go to their website nothing else the guy don't even know where I can find that option on their website I asked him if he can help me make an app since I'm already here and he says he can't Just great!
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February 2020 by Lucky S.
I was online before five as were two other customers but she cut the line off at me, the only person left to service. They closed at 4:58pm. Nasty women closed the store before 5 with pride. Her name is Casey.
