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January 2024 by Sandi Cochran
The staff is great, the location is very convenient. I only wish they would increase the teller staff, the wait times can get unreasonable.
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January 2024 by anar batzorig
So bad costumer service and always has long line
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January 2024 by Rory B
This location is really bad. There are only ever 2 tellers working and the line is always out the door. It took me almost 40 minutes to get a money order today. The last time I went, there was a woman smoking a blunt at the security desk, I am not even joking. The only reason I gave 2 stars is because the teller I had was very nice, and I feel bad for her. This branch is depressing and scary.
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January 2024 by Diana Rivera Lopez
The worst West Fargo ever wouldn't give it a star would it recommend
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December 2023 by Irene Hernandez
It is close to my house, and they treat me with kindness.
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December 2023 by Azur Rice
As a bank, its okay. They seem to be tellers only, but move pretty fast and do what they do well.A special shout out to the security guard they have, David- he is super friendly and helpful. I've only seen him have to deal with trouble once, but even then he was still one of the nicest people I've met. And even his boss seemed pretty nice. Keep him here!
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November 2023 by TONY _2014
Absolutely one of the worst branches I have ever been and No bankers available to open your account. Definitely not coming back ever again and not worth it. TRASH!!!
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August 2023 by Kimberly R.
Definitely the worst Wells Fargo in all of LA. There's always a line, and only two tellers working even thought there's three. A few weeks ago I went in to get $20 in quarters. I had to wait in a 30min line. When I get to the front the young lady tells me next time I come in for change just come to the font of the line and wave down one of the tellers and they will give you quarters so you don't have to wait. Fast forward 2 weeks later I go in again for some more quarters. Again the line is very long and only 2 tellers working with a third in the back not doing anything. I walk up to the older Hispanic teller and politely asked if I can get $20 in quarters. She looks at me and says you have to wait in line. I tell her what her co worker told me last time I was there. With the $20 in my hands and the rolls of quarters right next to her she still says to me I have to wait in line. So I wait 30 mins for quarters. Get back to the same teller who denied giving me the quarters the first time and the only thing she could say was "oh you still ended up in front of my window." Obviously the teller could careless about customer service or maybe the first younger teller was incorrect saying I can just walk to the front of the line to receive change. I know I won't be going back inside that branch again.
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July 2023 by Ted K.
Granted that it is a busy location, but there is no excuse for having only 2 tellers open. It took 45 minutes to get to the teller. The frustrating thing, as there were three tellers but they closed one window.
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July 2023 by J K.
A very friendly and welcoming classic bank that can beat any service like bank of america or jp Morgan whose service is deteriorating.
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July 2023 by Karina Munoz
I went into the branch to open a new savings account. I would have done it online but the promotion said to open in branch for a $525 bonus.The banker and manager wouldn’t help me. They told another lady that appointments were booked for weeks. They were nice but this is terrible customer service because they’re turning away new and current customers.
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April 2023 by Mario Galindo
This branch ATMs never work, always without cash or just broken.Took my business elsewhere.
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April 2023 by Kay Jay (케이제이)
The customer service here is so bad that it can not be condensed in less than a short paragraph. Avoid this branch at all costs.
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April 2023 by Antonio A.
it's a busy neighborhood but no security and a huge freakin bank with one freakin teller..the line is like with 20 people it took 40 mins before my turn
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March 2023 by Anna H.
Had a very pleasant experience. Shoutout to Brenda Bravo amazing teller! Very informative and helpful!
