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January 2024 by Mar Cabrera
I’ve been coming 4+ years to this laundromat. I love how clean it is and I’ve had no problems at this place.However, tonight I had an incident with a “former employee” Anita. I know this woman has worked here for a few years and I thought she was working tonight with the Guatemalan gentleman—Modesto. I saw them folding clothes together and the gentleman made space for me when I had to walk by them.When it was time to dry my clothes, I went back to my car and I happened to park next to Anita. While I was in my car she hit my car with the laundry cart. I thought the first time it was an accident, then a few minutes later she hits my car again so hard that my whole car moved! I confronted her about it and told her to be careful about what she was doing. I didn’t understand why she was hitting my car, I’ve never had anyone hit my car at this place.I realized later that apparently there is something romantic going on with Modesto and Anita since I told Modesto about what she had done and he shared with me she no longer was working there.I figured she did not like that Modesto moved the laundry carts when I was walking by them earlier in the night. Therefore, she intentionally hit my car with the laundry cart twice.I am simply a customer here that’s washes clothes about once a month. I keep to myself and I don’t talk to anyone here. The only reason I know the woman’s name is because of her truck’s advertisement and I asked the gentleman for his name. I definitely did not speak to anyone tonight until this harassment happened from Anita… this can be considered an act of vandalism.I am also confused if she is not working there anymore why is she doing her laundry services advertised on her truck at her previous place of employment (she was pulling out huge blue bags of clothes from her truck)? And why is she folding clothes with the worker as if they were working together?Please keep your personal relationships out of the workplace. Modesto moved the carts because that is his job and the halls are tight to pass through—- having jealousy over female customers over that is ridiculous!Please speak to your workers about bringing their personal relationships to the workplace!
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September 2023 by Hector Pedroza
I been going to this laundry for over 20 years I never had a bad experience with workers there until now. A lady with glasses dont know her name but she makes us me and my wife feel uncomfortable and unwelcome and she's so disrespectful i been trying to go different times but she's there makes me wanna switch to a different laundry just because of this particular worker
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September 2023 by Aide Moreno
Good afternoon, I have been going to this laundry for years and I have never had any problems except until now with one particular employee, every time I arrive she makes me feel unwelcome since they put the machines where the machine is used.App to pay I have been using it since it is more convenient for me, for the same reason I cannot use all the machines, only the ones that have it and sometimes I have to fold my clothes near where this lady is and makes comments about me with other people What is she going to wash there? I think she doesn't know that I understand Spanish. This is in very bad taste. I have no problems with the laundry, only with the staff in charge, sorry.
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June 2023 by Yeni Poblete
Definitely coming here it's hard to clean laundromat and staff are super friendly
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May 2023 by Karen Araujo
One of the workers had a bad attitude and kept moving my stuff around. A lot of the washer and dryer’s didn’t work. Bad vibes
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April 2023 by Karen Valdez
One of the workers had a bad attitude and kept moving my stuff around. A lot of the washer and dryer’s didn’t work. Bad vibes
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February 2023 by maria yllescas
Nice and clean convenient payment method with app
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February 2023 by Gabriella O.
I liked this laundry mat but things have gone down hill. The washing machines are DIRTY. There is rarely any space because the employee doing laundry for customers who chose that service take up one of two rows of dryers and tables. I understand that the employees are doing their job by doing the washing, drying and folding for customers who choose that option but it leaves little to no room for customers who are going there to do their own laundry. Often times, the employees leave wet finished clothes in the washer machines to ensure they can use the machine again which again is at a disadvantage of customers going to do their own laundry because now there are only a few washers left for us to use. I've noticed that when choosing the hot water option for washing machines, only about 1/2 of the necessary water is disbursed meaning the clothes are just damp but not truly being washed. I've attached 3 videos showing how dirty the machines are. I had taken a few more videos of different machines being dirty but Yelp will not upload them. I liked this laundry mat as it was close to home but I'll have to go elsewhere after giving them chance and chance again.One positive thing I will say is that this place has disinfecting wipes around to wipe down their dirty machines. The employees should be cleaning the machines daily to avoid dirt piling up which not only means customers wash their clothes in dirt but it also would mean machines would less frequently require expensive repairs which lead to a higher charge fee for customers to use the machines. Come at your own risk!
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December 2022 by Aaron Gomez
Super clean, good prices, music playing is nice, overall great experience!
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September 2022 by Gina G.
This laundry had came a long way. Unfortunately I've seen many workers come and go. I've witnessed one of the employee ladies be super rude while training new employees. None the less it now has way too many broken machines. The dryers don't dry as well and most definitely it isn't being well kept like before. Seems dirty way too often. Hopefully they can soon make changes otherwise will most likely start losing customers. I wouldn't even recommend anyone to wash here anymore.
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January 2022 by Big Guy
$3.25 to wash a large, hot water load in a front load. Clean place in a decent area but not much parking unless you get there in the morning. Free wifi.
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December 2021 by norma gamboa
Most of the machines are in good condition, the place is clean and organized, and the most important, there is always an assistant when we needed.
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October 2021 by Crystal K.
Love this laundromat! Very clean, very sanitized. The workers there are amazing and play really amazing music. The first time I went, they played old-school R&B. The second time I went, they played Mariachi music. So, this is how it works - you can use coins, but if you're like me, and kinda hesitant to use coins in the middle of a pandemic, you can download an app (FREE!) and it'll connect you to the machines. You can load the money via ApplePay or another card. You load your clothes in the machine, close the door, and pay for the machines through the app. (Trust me, it's a lot easier than it sounds!) The dryers are a bit pricey (like all laundromats). I think it cost me close to $2.00 to thoroughly dry my clothes (it adds up after so many loads). But other than that, I highly recommend it. Just a very clean Laundromat, very professional workers and just in a hidden nook in HLP.
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October 2021 by Priscilla T.
Both workers there are very sweet,friendly, very helpful. very safe place i enjoyed washing there.We come at the less crowded times and it's very fast and clean
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August 2021 by Jb J.
Clean counters and pleasant personnel. Reasonable wash price and well ventilated air on extremely hot days.
