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March 2024 by art perez
Great place for doggy daycare, their weekend hours make boarding tough.
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March 2024 by Sophie Reeves
Best place to take our doggy to daycare. I love the emails they send and they take such good care of the pups and the facility. Highly recommend.
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November 2023 by Chris Gernon
Couldn't even get an appointment for an evaluation.. there are soooo many hoops and obstacles to negotiate that its nearly impossible.. but even after i did everything they required, also more than any other boarding facility and without leniency on the Influenza vaccine shortage they refused to give me a review date until after the week after I needed boarding. Why make it impossible for potential customers to use your service?? especially when there are many other boarding options available in LA. I went to K9loft and had an evaluation the next day and a reservation for the time I needed.. sure it was more expensive but it was also hassle free. Wagville's list of requirements are a barrier and the woman I was trying to work only added to the the difficulty with to get this appointment. I made intentions clear of when i needed boarding.. and they literally gave me NO options but to go elsewhere. I don't understand how they stay in business, being so difficult.. good luck.
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November 2023 by Kristine Barnett
We have been taking our dog here for 7 yrs. They are amazing!
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October 2023 by Jean “Geena” Edwards
mMy boy Baxter loves coming to Wagville great staff super facilities and room fir pups to play with other dogs always supervised
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July 2023 by sven
my favorite place to take my dog that i never get to take my dog to because they don’t let you drop off or pickup on weekends unless its for the whole weekend. cant pickup on sunday. cant drop off on saturday. also gotta call ahead for daycare which is sometimes difficult. that said, i love the indoor/outdoor openness, and that the dogs sleep out in the same area they play.
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March 2023 by Brad G.
My dog CANNOT WAIT to get in here when I bring him. He's usually excited but not as much at other places. He even yips and jumps at the door. I've boarded him here up to five days, and they're incredibly thoughtful and conscientious. Best place!
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February 2023 by Scott Pactor
We take our dog here to board because he is a little too big to fly. They have a video feed that allows you to watch your dog during normal business hours. There are both indoor and outdoor areas. Our dog has spent up to two weeks there at a time without ill effects and he seems happy to check in. They have requirements for overnight stays, you need a valid dog license and up to date medical stuff to book a spot. They also have day care which we've never tried.
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November 2022 by Albert Shaw
The Vets are wonderful. My dog actually likes going for a visit.
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November 2022 by Denise S.
Julie, thank you for your comments and for the apology.Yes all is correct regarding future evaluation, intro appointment etc etc. The person I spoke with at the front desk could not have been nicer this was not an issue. The main concern was the present, yes I planned to be with my friends dog however my fears of a family emergency surfaced and I needed help - the customer service in this matter for a call back, even though there were no references would have been appreciated instead of completely ghosting. It shows lack of response even though as you say you pride yourself in providing excellent customer service. Part of having excellent customer service is be prepared with alternatives and provide options, resulting in a good experience all around.
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February 2022 by Anna E.
This place took care of my girls. I loved being able to get updates when we were out of town. The videos were very accessible when needed which was fantastic. The only thing I had to say was one of my dogs had some play scratches but that's normal for dogs and for kids. The management didn't let us know but it was easy to take care of. They sent us adorable pictures of our girls after we picked them up. They slept for so long because of how tired they were but they loved it. Highly recommend, they did well with the play date and interview! Our girls are our world and we will do anything for them. We were afraid but we were very happy with how it all went. Here are the pictures that they took!
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January 2022 by Maxine Sharf
Wagville is amazing!! The staff are so caring and kind and I love that I can watch my pup on the web cams. My dog absolutely loves it and gets so excited when we pull up to the building :) so happy we found such an awesome place for doggy day camp!
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December 2021 by Tian Qin
I’ve been taking Oka to a lot of daycares and Wagville is our top favorite. Staff at Wagville are so friendly and responsible! Though it takes some time to write the info online before assessment, it totally worth it. They also have webcam so I can watch my dog at anytime. ❤️
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September 2021 by Mark Rhein
Barney loves his human and doggo friends.
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September 2021 by Joe Burge
Great place, been bringing my dogs for years. The indoor/outdoor facility is awesome and they have lots of attentive staff. Expensive but that's the dog boarding market in LA. Not their fault so I still give it a 5, but my dogs have come home sick several times with something they caught from another dog.
