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April 2024 by Devora S.
I used to love this store. It was our rundown, but well merchandised neighborhood store with decent prices. They always had organic produce and a decent wine selection. Since the addition of the self check out, it's become hell on earth. They purposefully only open one check out with a human at it, and then force the rest of us to wait in line for a terrible experience where the machine yells at you and somehow that's supposed to make you wanna come back. I'm so sad to lose this store, but I don't think I can come here much anymore. I'm gonna go to Trader Joe's where they have humans checking you out. I don't mind self check out but not a) if it doesn't work well b) if I have to wait and c) if it includes being yelled at by a loud machine. Please bring the humans back. They were kind and cool.
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February 2024 by Marilyn Lindsay
The staff is always very helpful. Though it is a smaller grocery store, it carries a lot of selection. My main complaint is that they have no Wi-Fi or reception, yet expect you to clip digital coupons, very frustrating
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February 2024 by Troy N
A smaller Vons as compared to most. Still has the most common items as well as a bakery, deli counter and sandwich area.Employees are helpful and courteous.
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February 2024 by Karen Elias
Good organic produce available here !
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February 2024 by Daria Dokuchaeva
Bought cooked shrimps and they got spoiled a day after I bought them! Smell was terrible! Although the expiration date was not due until 4 more days
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February 2024 by Roseamber Janowski
Good grocery store. Typical fare, great parking and accessibility
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February 2024 by Satoru Gojō
They have good deals! Parking isn’t too bad. They’re understaffed though so please hire more people.
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January 2024 by Jamie Louise Wolf
It's my neighborhood market
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November 2023 by Queen BELLA
Love this Vons easy to park and get around this store super nice people work here!
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October 2023 by Steven
After waiting 16 minutes on the phone and going into loop after loop with the options menu trying to reach customer service, then having to pick another option of "produce" to get to speak to someone who said he would page customer service, then waiting even more as the phone rang numberous time, then getting disconnected, I am totally pissed and will hereafter look to another grocery chain to get my needs met. 16 minutes out of my life wasted on waiting for Vons to answer!
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October 2023 by Elizabeth A.
So I'm very disappointed with this vons delivery system . It been twice that I have ordered online and more than half of items have been missing. I'm so upset,see I am a loyal customer at this location and everyone there is so sweet and nice and ready to help .so it's very surprising that a delivery order wasn't complete. Who ever taking care of picking up the items they should really double check if all items are there and if not let the customer know items are out of stalk. Now I had to report this to customer service and they said I have to wait 3 to 5 business days to get refund back . To the manager at this place I know you know me I go in that vons a lot with my mother and Evertime I go there I spend more than 200 dollars on groceries, please do get your employees attention that takes care of the delivery
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September 2023 by Jessica V.
I came with my in laws for the avocado sale and since they ran out we asked for a rain check. The lady that helped us (didn't get her name) said to her co worker Jailen "I'm not doing this anymore, they're taking advantage" after I said I needed one more rain check for myself. That's not how you treat members.. I Hope something gets done because that was poor customer service. Because of that mistreatment I would prefer to spend my money elsewhere and not come here to see her again.
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September 2023 by Medical Docs
Store employees seem to be under the influence of drugs. Most of the female cashiers I encountered have been fine. But the store employees working in the Produce department and the Deli department may not be working with full cognition. Some of their eyes look so red and couple of them display symptoms of severe anxiety. I didn't see anyone working at the Meat department (it's always empty).One of the most interesting experiences has been with one store employee who -- when asked where "Dates" (a fiber rich dry fruit) was located -- failed to acknowledge that she just didn't know on how it even looked like or where it was located in the store. She asked me to google it and show her the pictures and said she needed to know the last name of this fruit. I didn't mind doing a quick research to show her the info she requested and further explaining more by giving the full name of this fruit and showing her the pictures. However, she still couldn't understand."Dates" are usually sold under the simple name "Dates"...She ran around the store alleging she would ask someone and made me run around the store with her.Ultimately, she couldn't find it.When I finally found this product by myself and showed it to her -- she attempted to gaslight me by stating that I should have just said "Dates" instead of saying the full name (when in fact, she was the one who asked me for the full name of the fruit and made me google it for her)...Why not just say you don't know..when you don't know?....There's no judgement in that.When you say you don't know, you can learn from there.The same store employee further asked me evading questions like "Are you shopping for yourself? or Are you shopping for somebody else?"...when I clearly and very patiently told her I was shopping for myself at the very beginning of the conversation.Besides this experience ----There are too many people shopping for others (personal shoppers) in the store. Most of these suspicious looking "personal shoppers" are invading the personal space of women in the store by walking very close to women they don't know -- and seem to have come to the store to deliberately stare at women's backs.This is very concerning.This place looks like a breeding ground for sexual assaults and batteries.
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September 2023 by Dori Appleday
The workers are friendly, and I love the fresh seafood. Very clean store. Great prices on wines.
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August 2023 by Lisa S.
It smelled like rotten meat the last time I was there. I started going there because I just moved the Mar Vista area. I will not be going back there.
