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February 2024 by Jabari M.
Geo was the best he was hands on and fast I was in and out within 20 mins with my new phone. Give geo a promotion
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February 2024 by Hannah Yoon
This store is such a scam. I went this store to upgrade my phone. The Geo the sales person didn’t explain anything about setting up fees and he placed order for my new phone.After he placed my order, I asked him about any hidden fees that they will charge? and then he explained me that he is going to charge me around $150 for the setting up fee which is ridiculous.I asked him to cancel the order if he will charge me the ridiculous setting up fee. He just called somewhere to cancel the order but it still shipping to the store two days later and still show up on my account record. Please don’t go this store to waste your time. This is not the verizon direct store.
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January 2024 by Lana Amoeva
Terrible service do not go to this location if you can maybe that will relief the pain of the employee who works there!
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January 2024 by Bharat Chalmers
Freddy was awesome, handling a full store, super friendly and efficient, thanks for the help!
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January 2024 by natalie weiser
I just now walked into the Verizon store in Westwood to purchase 4 new iPhone 15 pro max phones for my family and the second I walked in the door was told to leave bc the guy working there closed for an hour to take a break. Guess I’ll take my business to the other Verizon store down the street.
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January 2024 by Sparrow
Both gio and the other women were some of the best people to work with on these kinds of technical issues. Highly recommend going here for any help.
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December 2023 by Jordan Nistico
Horrible service, terrible knowledge and honestly the biggest incentive to switch carriers. Not sure what her name was cause she refused to give it but right from when I walk in without a word utteted she was hostile and inappropriate. Must have been the worst day of her life cause the store was empty and she was playing on her phone. Still no excuse for being truly abysmal and mean.
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December 2023 by Hugo Fernandez
They kicked us out, told us they were busy and to go to another store. Verizon employees hate their job and dont want to serve customers
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December 2023 by Brett Connors
Fast and friendly service made it easy to get my new phone
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December 2023 by Carrie Palmer
Geo was helpful and kind...
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November 2023 by Ethan Grant
Didn't know my 4 digit pin number for my Verizon account. My dad tried to get her to speak to the Verizon company, but she refused.
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November 2023 by Ryan Sheppard
Apparently they expect you to buy a $1000 phone sight unseen?? Cold
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November 2023 by Jasmine Perez
Refused to serve me 30 mins before close so I went to T-Mobile and bought a new iPhone 15.
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November 2023 by Edwin Smith
Pleasantly informative and engaging staff effectively guided me in my phone upgrade.Major props to Lanye and Marquis.
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October 2023 by Владислав Хачатурян
I waited more than an hour in line, then a girl turned to me and said that in order to download the update, Ineed to pay 40 dollars, but another store will do it for free. Terrible communication with customers. I will never come back here again.
