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March 2024 by A Scribe Called Tess
Horrible Post Office, and it's been horrible for as long as I can remember. Don't come here if you're in a rush, because there's usually only one, or maybe two windows open and the line moves very slowly because of that fact. Don't come here if you're expecting excellent customer service, because the women who work there seem miserable, and appear to hate there jobs. Don't come here if you don't want peddlers harassing you outside the Post Office. This Post Office is Ghetto, and if you have the ability to go anywhere else, my advice would be to go there. You're welcome.
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February 2024 by Jas L
Worst post office ever. They are always understaffed and every single employee seems to hate their job because they are constantly moody. They never smile or engage with any of the customers.Additionally, they recently cost me $300 because they lost an envelope that had my notary commission package. Ultimately what that means is that I missed the date of my notary oath to become a notary because they held or lost my envelope for three weeks.I wish the government would clean up the operations of every USPS office. Most of them are equally horrible.
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February 2024 by K. Smith
DO NOT USE THIS POST OFFICE! On 2/9/24 I had the LAPD called on me by the little boy who works there apparently as a supervisor because I complained about their carrier. The carrier in question is a Hispanic woman with light pink hair who wears shorts with a knee brace who delivered to the 90008 area of Leimert Park 3000 Block of 43rd Place. She left the Sales Papers for our ENTIRE BLOCK on my front porch. I made a call to the Crenshaw Post Office at 39th Street and spoke to a Postal Woman who answered the phone about it. A conversation I was very satisfied with. I was assured it would not happen again. The postal worker took my complaint and I took the stack of Sales Papers to the Post Office to return them. Upon doing so I became irate when the Sales Papers were refused by the clerks. I explained to them I already spoke to someone about returning them. Never the less LAPD was called. The little boy acting as supervisor lied on me while at the same time confiscating the stack of Sales Papers. Why take them if I am the one in the wrong? I was left feeling helpless and told I would no longer receive mail at my home as a result. All because I brought a stack of Sales Papers back to their office that their carrier left on our building's porch. I was accused of yelling at customers. I was merely yelling for customers to be aware of the activities of the carrier. I say all this to make my community aware of what we are left to use as a Postal Service, and my personal experience. Everybody be blessed.
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January 2024 by Najma Furtak
The black women who work here are rude and unprofessional..they seem miserable..I literally asked a normal question about a charge to mail something abroad and she interjects aggressively “THATS THE RULES OF THE COUNTRY IT HAS NOTHING TO DO WITH US!!” I literally told her I was just asking a question, I’m not blaming you. I never raised my voice or gave attitude. Like is your weave on too tight or?? Also don’t try to come here to handle business if you have a young baby, you will be looked down upon and laughed at. I guess none of them are mothers and know how hard it can get to try to handle errands with a 1 year old. I wonder if they would still have these types of attitudes if this was in a white neighborhood.
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December 2023 by Prinny
Only ever one person working at the window on average, get ready to wait.
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December 2023 by carmenia m
The post office in my community consistently disappoints with its lack of customer service representatives. Every time I visit, there are only two available, and today, there's only one. This results in long lines, with 15 people waiting ahead of me. It's frustrating and reflects poorly on the professionalism of this establishment. Immediate action should be taken to address this issue at this unprofessional place.
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December 2023 by Susan Hernandez
It’s 9:10-am . They supposed to open at 8:30am. Employees set up their opening rules. Can we get a real supervisor here to monitor all of the non professional personnel working here. It’s a federal building and not a swapmeet running out with no rules and standards. Please monitor this building because it’s not running smoothly. Bad customer service. I just left to another close by usps location. Very upset in wasting 40 minutes of my day waiting in line to drop off my packages.
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December 2023 by Antoinette Epperson
Wasted a whole 3 hours of my life on hold trying to figure out where my missing mail is. I had to hang up since I was on hold until 5pm, which is when they closed.
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October 2023 by D x
I’ll never understand why they don’t hire more employees for this terrible location! Smh I’ll make sure to contact corporate because nothing is being done!
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September 2023 by Perla Karina Padilla
Long line, long wait. 1 person at the front who is not even there to provide the service. She left for a while. Slow!
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August 2023 by Miss Vee
UPDATED 8/1/23STILL the worst post office i’ve been to! Long lines with one cashier. Rarely opens on time. Lazy slow moving staff (typical for this area) Staff just look over at you when they see you standing to leave a POSTAGE PAID package at the glass window (they have it locked sometimes) and don’t care that you’re there waiting, its disgustingly rude. They just look over and turn back, don’t ask if you need assistance, THEY KNOW YOU DO, a simple unlock but they want to act like they don’t see you or theyre not going to “cater” to you. They love being rude and help only when “theyre good and ready” but it comes off like theyre special needs instead how they look over oblivious to their surroundings. “Federal” employees should be sharp, energetic and bursting with intelligence. This place proves otherwise.The worst post office and workers. The packages I request pick up for are NOT picked up. Packages I’ve literally handed to the mail carrier are lost. They are ruining my business as I have to write to customers and apologize for this post office’s mistakes and total disregard. I was reluctant when I read other reviews, but, figured they were isolated incidents and decided to trust this place! No, it has actually happened to me now as of 2/13/20 the carrier did not pick up a scheduled package and i’m trying to locate another that has been five days with no record or tracking when the postman picked it up, I literally have him on my ring doorbell picking it up! Its ridiculous, gone are the days you could trust the post office. Don’t trust them out of convenience, drive a little further to avoid issues and drop off packages yourself.
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July 2023 by Julie S.
Absolutely awful! The man at the front desk was extremely rude and unhelpful. I went to return a package and he's like "well you want me to sell you tape or what to close the package" "go get bundle wrap and buy it" after I did that I showed him a photo of the label and he said "you gotta print that" ok fine but every other usps I have been to had no issue printing the label for me. He was lazy, rude and clearly hated his life. I will never go back to this usps
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June 2023 by Tosha L.
Came here to mail a package and was greeted with first class attitude!Unfortunately this is the most convenient post office in my neighborhood because it never fails that the young ladies who work here are definitely going to be short with you no matter who you are (young, old, etc...)Can't even pinpoint anyone, because it's everyone behind each window.If you're running in for something quick, you MIGHT be able to get out without being disrespected but don't count on it. Ugh!!
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June 2023 by Catherine Fields (THUNDER CAT2055)
I received a package and got the tag alerting me of the package, however when I tried to retrieve it they said that they could not find my package that was a month and a half ago. Still nio package so I have decided to cancel my PO Box. There was not an employee there that was able to help resolve this issue.
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May 2023 by Eyerusalem
The employees are not willing to answer any questions you have. They are out of envelope most of the time.I don’t like this place at all.
